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What is Call Forwarding?

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What is Call Forwarding?

Good communication is a major key to the success of any growing business. Successful businesses understand the importance of being accessible over the phone in order to coordinate operations and close sales. A call forwarding service is one of the most cost-effective ways to improve business communications.

Call forwarding allows you to forward all of your incoming calls to a ‘destination’ phone number anywhere in the world. Users can purchase a virtual phone number of their choice – choose from an inventory of local and toll free numbers across the world. Once activated, incoming calls to your new virtual phone number will be automatically redirected to a ‘destination’ number of your choice. Popular destinations include landlines, mobile phones and calls center. This service can make your business accessible 24/7.

How does Call Forwarding work?

For example, suppose you purchase a US 800 phone number and choose to forward calls to your cell phone in the United States. Once this number is advertised, prospective customers will call your US 800 number. Incoming calls to your US 800 number will connect to GCF’s network and our call forwarding system will automatically forward the calls to your cell phone. This service allows businesses to operate from remote locations.

Grow your business in a new country

International call forwarding is a great way to establish your presence in a new country. We offer local and toll free phone numbers in more than 150 countries. If you are a business looking to expand into a foreign country, simply buy a virtual phone number in that country and start advertising. Local and toll free numbers encourage people to call your business. When somebody in that country calls you, the phone call will be automatically routed to your predetermined destination.


cellphone call bearded man

Call forwarding is cheaper than setting up a brick-and-mortar store. If you are testing out a new region, it is prudent to utilize a virtual office. A virtual phone number is a cost-effective alternative to paying a lease and employing additional staff. In addition, you can cancel your call forwarding service in minutes. It is much more complicated to close a physical office.

Call Forwarding with local and toll free numbers

A call forwarding service reduces the high costs associated with international calls. Prospective customers can reach your business without being charged for the call. Rather, the toll free subscriber incurs the cost. By providing a free phone number to business contacts, you will see more incoming calls to your business. Phone forwarding gives you more opportunities to close sales and increase revenue.

Research shows that customers are more likely to do business with a local firm. Call forwarding can make your business appear local when you can be situated thousands of miles away. A virtual phone number enables you to advertise a phone number with a local area code that is easy for customers to dial. Customers will see a local area code and assume your business is close by, increasing the likelihood of them calling you.

Many successful businesses also use call forwarding with toll free numbers to project a professional and corporate appearance. Contacts see 1-800 numbers and automatically associate the phone numbers with established businesses. Our network helps you enhance your corporate appearance by processing incoming calls to your toll free number and redirecting the phone calls to a destination of your choice. Call forwarding with toll free numbers can give your business a great reputation.

Call forwarding is one of the most cost-effective ways to grow your business. Rather than establishing a physical office in a foreign region, you can buy a virtual phone number and have calls forwarded to your headquarters. The bottom line is that your business has greater potential with a call forwarding service.