What Type of IT Services Can Benefit From Toll Free Numbers?
The IT and data services industry mainly deals with the transmission, manipulation, and storage of data with computers and computing technology. Here are some services offered by the IT industry:
- Software and hardware services
- Programming services
- Network services
- Tech support
- Web design and maintenance
- Data storage
- Cloud computing
- Analytics and reports
- Business automation
To promote products and their usability, IT and data service companies need to be able to provide quick support. This builds credibility and further solidifies the image of the company as a reliable one and worth investing in.
What Can You Do with Toll-Free Numbers?
Now, it’s important to remember that not all consumers are tech-savvy. Therefore, they will often call tech businesses for clarification, information, etc. This leads to a naturally large incoming call volume for such businesses. Being prepared for this kind of call volume can determine how effectively the business handles it and takes care of each caller. Here are some services that can benefit from toll-free numbers:
- Welcoming new users
- Generating sales and leads
- Offering tech support
- Assisting in setting up new systems and software
- Collecting surveys and feedback
- Offering troubleshooting services
- Resolving customer inquiries
- Processing orders
- Collecting payments
Additionally, if you have a global clientele, you can make use of international toll-free numbers. Global Call Forwarding has toll-free numbers from a variety of countries across the world. Calls made to these numbers are forwarded through an international toll-free service (ITFS) to a destination number of your choice wherever you are located. This considerably reduces long-distance calling charges.