The Availability of Virtual Features
VoIP can give you access to a variety of virtual communication tools to upgrade your current office phone system. This can help streamline calls, track incoming calls for marketing purposes, use automation to organize calls, and so on. So, what VoIP features and tools can your business take advantage of?
- Call Forwarding
- Call Recording software
- Interactive Voice Response (IVR)
- Unlimited Extensions
- Automatic Call Distribution
- Simultaneous Ringing
- Call Transfer
- Outbound Calling
- SMS-enabled Numbers
- Local, International, and Toll Free Numbers
- Call Tracking
- Multichannel Communication
- Customizable Caller ID
Travel Companies That Can Benefit From VoIP
Any business or enterprise that has a high incoming or outgoing call volume and wants to maintain good customer relations can use this service to do so. So, what types of travel and tourism agencies can take advantage of this service?
- Travel agents and agencies
- Online travel agencies (OTAs)
- Tourism companies
- Guides and tours
- Hotels, timeshares, resorts
- Transport services: air, road, rail, water services
- Ecotourism-focused businesses
- Educational tourism services
- Medical tourism
- Business travel services
- Cruises
- Tourist information
- Nature, recreational, and theme parks