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Giving Proper Credit to Employees and Building Trust

If customers are the backbone of any successful company, then employees are the foundation. When an employee doesn’t trust the company that they work for, then your company will not succeed. This is why building trust with your team is an important aspect of running your business. Employees do not want to give 100% to a company they do not trust. Your employees may just be giving the bare minimum not to get fired. When an employee likes the company that they work for, you will find that they are acting with more passion and enthusiasm for the job.

Building Trust within your Team

So how do you establish trust with your employees? There are plenty of steps to take to earn the trust of your employees.

1. Establish initial trust with employees
Since managers are in direct communication with their employees, the first step is to be sure that the managers are doing everything they can to establish trust with their employees. Managers can do this by just being honest with their employees. They must be effective communicators who offer help and support. Managers should not only be helpful, but they need to have a friendly and professional relationship with their team. Consider taking your team to lunch once a week to establish a better connection.

2. Engage your employees
The easiest way to get to know your team is to ask them questions. That’s all it takes. Once you open up communication, you can begin building trust in your relationships. If you’re not sure how to establish communication with members of your team, ask them what you can do to be better. Take this feedback and then acknowledge and act upon it.

3. Listen to your team
Now that you are getting good at asking your employees about what they feel and want, you must listen to what your employees are answering. In this regard, you must take a more in-depth look, because more often than not, your employees will sugar-coat things with surface-level conversations. It is your job as the manager to dive deeper into these conversations and find out what it is your employees are too shy to ask for.

Building Trust with your Team
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4. Respect your employees
Don’t try to scare your employees with surprise reviews. If you have something serious to discuss with an employee, let them know that it is coming so they have time to prepare. Schedule your time with employees so that way you’re not bursting in on an important project they’re working on with bad news. It is better for the overall health of your business to be completely transparent with your employees.

5. Let your team know that you trust them
An easy way to show your team that you are building trust in them is to give them a project and let them run with it. If you don’t believe they could do a difficult task without your help, start with an easy task. Try not to micromanage their lives and you’ll find that once you start showing trust to your team, they will begin to demonstrate confidence in return.

6. Treat them like humans
When you’re a manager, you may come off as intimidating to your employees without even realizing it. Although you want to maintain a reasonable amount of respect, don’t forget to show that you’re a human too. Little things like making eye contact, greeting your employees every day and listening to them can make a big difference.

7. Build up your team
Show that you have confidence in your employees by taking an interest in your employees’ personal lives. Of course, this must be done on a respectful and professional level, but it’s important to know when your employees may be struggling so you can provide support during these times. For example, if you recognize that one of your employees is going through a divorce or is having another issue at home, you might notice that it is affecting their work performance. When you can provide sympathy and take an interest in their personal lives during these downtimes your employees will feel supported and ready to give their all again. On the other side, when things are going well, don’t forget to celebrate!

Secrets of Using a Toll Free Number to Boost Your Business Calls

Do you have a toll free number for your business? If you do, then are you using it to its full potential? Toll-free numbers can benefit your business in numerous ways, and most importantly, they can boost your business calls.

Smartphones ended the era where we memorized phone numbers. If people are no longer memorizing phone numbers of loved ones, do you think that they will remember the phone numbers of businesses? Definitely not. A company that relies on phone calls to find new customers could suffer from these problems if they are not using a toll-free number in their marketing strategy.

The digital age had a very quick rise to the top, and many businesses shelled out a lot of cash to increase their search rankings or spent a lot of time trying to find followers on social media. Many companies realized that marketing online is not easy and have now turned back to traditional channels of marketing. Currently, there are more radio, print, and TV ads because they are secure means to measure ROI. Broadcast, print, and television can help to get your name out to potential customers, but if you’re looking for callers, then they need to get your phone number, too.

Making Your Business Number Memorable

So, how will a potential customer remember your phone number when they won’t even bother to memorize their mother’s phone number? The answer is with a vanity number!

A vanity number is the best way to get a customer to remember your phone number. Vanity numbers are toll-free numbers that use the letters that are placed on a phone’s keypad to spell out something related to your business. For example, if you are a baker, you might use 1-800-COOKIES. Vanity numbers stand out among the crowd and don’t look funny printed on an ad or spoken about on television. Many successful companies will attach a jingle to their vanity phone numbers when advertising on radio and television as a new way to help commit the phone number to people’s memories.

Using a Toll Free Number for Business
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Vanity Numbers Have Seen a Rise in Popularity

Vanity numbers are gaining popularity again because they are so simple to remember and can be used anywhere. If you’re driving past a billboard, you can memorize a vanity number, or if you’re listening to a radio ad, you can memorize a vanity number. Vanity numbers and toll-free phone numbers have always been an excellent choice for businesses, but the recent gain in popularity means that the best names are going fast, so don’t wait to secure the best vanity number for your business.

Make it Easy for Customers to Contact Your Company Using a Toll Free Number

Customers do not want to put in work to contact your business. And why should they? It is your job as an excellent company to make it easy for them to get into contact with your business. Your company should advertise its number in as many places as possible so that it is not hard for your customers to find it. It can be very frustrating for customers when they can’t find a way to contact a business. Once they find your number, make sure that you are available for their calls at any time of the day. Toll-free vanity numbers are also beneficial to customers because it does not cost them anything to call a company. A customer probably won’t choose your business if they have to pay to get in touch with you when they can call another business for free.
Vanity and toll-free numbers are also great for credibility. A customer will assume a company that uses a toll-free number is a large company or corporation, but in reality toll, free phone numbers are so affordable that any size business, whether it is a very small start-up or a large corporation, can afford to get one. If you are working from your kitchen table, you can still have the same credibility that a Fortune 500 company has, and that ability will give you the edge over your competition.