Our Authors
About: Luke Genoyer
Bio: Luke Genoyer is an international businessman from Delray Beach, Florida. He is a Penn State graduate and Ironhack alumni. Luke helps multinational organizations discover and use innovative telecom solutions to communicate with their global clientele. He has over 10 years of professional experience and has worked extensively across the United States, Asia, and Europe.
Posts by Luke Genoyer:
Global Call Forwarding Opens New Office in Brazil to Accelerate Product Innovation and Strengthen Regional Support
The new hub will focus on IT development, technical support, and customer success in response to growing demand from Brazil and South America. DELRAY BEACH, FL, June 2025 – Global …Read More »
Global Call Forwarding Inaugura Novo Escritório no Brasil para Impulsionar Inovação e Reforçar Suporte Regional
O novo hub será focado em TI, suporte técnico e sucesso do cliente, atendendo à crescente demanda no Brasil e em outros mercados sul-americanos. SÃO PAULO, BRASIL – 16 de …Read More »
02 Numbers – the Gold Standard for Bangkok Businesses
A few years ago, at iFX Expo Asia, I had several conversations with sales and support leaders from Hong Kong and Malaysia-based forex companies. They were curious about Bangkok 02 …Read More »
Global Call Forwarding Releases Updated Softphone Apps for iOS, macOS, and Android Users with New Features
Global Call Forwarding has released updated iOS, macOS, and Android softphone apps. DELRAY BEACH, FL, November 2024 Global Call Forwarding, a leading provider of global telecommunications solutions, is excited to …Read More »
Telecom Observations from the Seamless Expo in Saudi Arabia
I had the opportunity to represent Global Call Forwarding at the Seamless Middle East 2024 Expo in Riyadh. Having worked in telephony and communications for so many years, I’m always …Read More »
Global Call Forwarding Launches New Call Transcription Feature
Global Call Forwarding launches a new Call Transcription feature that enables customers to view, analyze, and share call transcripts. DELRAY BEACH, FL, July 2024 Global Call Forwarding, a leading provider …Read More »
How to Improve Call Connect and Pickup Rates for International Calls
Are you making business phone calls to people in other countries, but nobody answers? Well, over 80% of people are “extremely unlikely” to answer a call from an “unknown number.” …Read More »
Global Call Forwarding Releases an Updated Softphone with New Features and Integrations
Global Call Forwarding has released an updated GCF Softphone for Windows users. DELRAY BEACH, FL, Jan 2024 The new softphone is designed to improve business communication, facilitate efficient calling experiences, …Read More »
Phone Number Testing: Benefits and How to Do It
Many of the insights for this article came from a breakout session at Cyara Xchange 2024. Global Call Forwarding also uses the Cyara Voice Assure product. Despite the emergence of …Read More »