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Business Phone Numbers

Learn what to keep in mind with business phone number types and phone etiquette to global expansion best practices.
Mobile vs Local Phone Numbers
11th March 2020 blog, Business Phone Numbers

Mobile vs Local Phone Numbers

Fingers dialing a number on a deskphone
5th March 2020 blog, Business Phone Numbers

How to Dial a UIFN Number

Cisco IP Phone
4th March 2020 blog, Business Phone Numbers

Using Virtual Telephone Numbers With My Cisco Phone System

A comparison of local versus toll free numbers.
2nd March 2020 blog, Business Phone Numbers

What is the Difference Between Toll Free and Local Phone Numbers?

business-phone numbers with extensions
17th February 2020 blog, Business Phone Numbers

Infographic: Must-Know Facts About Business Phone Calls

the importance of a virtual phone system
12th February 2020 blog, Business Phone Numbers

The Importance of a Virtual Phone System for Businesses

Mauritius toll free numbers
10th February 2020 blog, Business Phone Numbers

Mauritius Toll Free Numbers: Now Available with Global Call Forwarding

lebanon toll free numbers
7th February 2020 blog, Business Phone Numbers

Global Call Forwarding Announces Lebanon Toll Free Numbers

morocco village toll free numbers
5th February 2020 blog, Business Phone Numbers

Global Call Forwarding Now Offers Morocco Toll Free Numbers

Mobile vs Local Phone Numbers

11th March 2020 blog, Business Phone Numbers

So, you’re in the market for a new business number and your service provider is throwing terms like “local access number,” “SMS-enabled mobile number” and whatnot at you. How do you decide what is the best option for your company when you do not even understand the different options available? Let us help. Here we will look at the differences between mobile and local phone numbers, in words you will understand.

Mobile vs Local Phone Numbers

So, what is being referred to when virtual phone service providers mention mobile or local phone numbers? Providers offer a variety of phone number types that can be used by different businesses, based on what they need. For example, a local business that just wants to connect with clients and customers within their immediate area can use a regular phone number. On the other hand, companies that want to give their callers a free way to connect with them may choose to buy a toll free phone number. Furthermore, an enterprise with customers all over the world will find that having multiple local numbers for different regions is ideal.

So, what exactly is the difference between local phone numbers and mobile numbers?

Local Phone Numbers: Target Locally and Geographically

Local phone numbers correspond to a particular city or state in a country of your choosing. Local virtual numbers work similarly to regular local numbers and have an area code at the beginning. These numbers are most popular because they are reachable from anywhere in the world and from most mobile networks as well. For example, say, you want to connect with clients in specific cities or states such as New York in the United States, Sydney in Australia, and Dublin in Ireland. All you need to do is purchase local numbers for these areas which come with local area codes.

Global Call Forwarding offers local numbers for many different countries across the world. Corporations that have offices or clients spread across different cities and states prefer buying multiple local phone numbers. This way, they always have a quick method of connecting with business contacts and clients, when needed.

Additionally, customers connecting with these businesses do not need to pay high international charges for their calls. Instead, they pay the regular, local calling charges because the call is going to a local number. That call then gets routed through a forwarding service to reach your business, no matter where it is located.

Mobile Numbers: To Mobile, or Not to Mobile?

Mobile virtual numbers function similarly to local numbers, that is, they may or may not be bound to a specific geographical location. Calls made to these numbers are not free and depend on where the call is coming from. And these numbers, too, can accept calls from outside the country, making them reachable from anywhere in the world. They begin with a specific number range such as 06 or 07 in France, 07 for the UK, 04 for Australia. The United States, however, does not have a number range.

More importantly, what separates mobile numbers from local phone numbers is that they can be SMS-enabled. For example, Global Call Forwarding offers inbound SMS forwarding. This enables customers to connect with your business through SMS (instant messaging). Your business will receive these incoming texts as emails with the sender’s caller ID. This is yet another easy and convenient way for customers to reach out to a business.

So, Which Does Your Business Need?

Texting and calling are personal and quick ways to connect with a business. As a business that depends highly on customer interaction, you may want to provide as many ways of connecting as possible. SMS, international call routing, callback widgets on your website, live chats, and more can be utilized. The easier you make it for prospects to contact you, the more connections your business will make. Additionally, remaining accessible is key to building confidence and trust in a company. Want to learn more? Call 1 (561) 908-6171

How to Dial a UIFN Number

5th March 2020 blog, Business Phone Numbers

So, you’ve purchased a universal toll free number (UIFN) and want to learn how to use it. UIFN numbers are a good resource for businesses looking to expand internationally. But before we discuss how to dial a UIFN number, it is important to understand what such numbers are and how they work.

What are Universal Toll Free Numbers?

Universal International Freephone Numbers, or UIFN are similar to international toll free numbers. They make it free for customers to contact your business, with the added benefit of using the same number in multiple countries. Businesses looking to expand their growth to cover more countries across the world will find a need for a UIFN number.

How this works is that the UIFN number is a unique number that can be reached from any country in the world. And so, instead of advertising multiple contact numbers for each country, you can advertise one universal number that is toll free, no matter where callers are calling from.

Countries Where UIFN Numbers are Available

Now, you can also request a UIFN for the 3 or 4 countries you want to connect with. Say, your business is located in the United States but you want to create a communication channel with Australia, Brazil, France, and Germany. You can request a UIFN for these countries and then add new countries — that is, new markets — while keeping the same number.

Only a limited number of countries participate and work with UIFN numbers but more are being added. UIFN numbers are currently available in up to 62 countries spread across the globe. A few of these are:

  • Argentina
  • Australia
  • Austria
  • Belarus
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • China
  • Colombia
  • Costa Rica
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • French Guiana
  • Germany
  • Greece
  • Guadeloupe
  • Hong Kong
  • Hungary
  • Iceland
  • Israel
  • Italy
  • Japan
  • Kazakhstan
  • Kyrgyzstan
  • Latvia
  • Lithuania
  • Luxembourg
  • Macau
  • Macedonia
  • Malaysia
  • Malta
  • Martinique
  • Mayotte
  • Netherlands
  • New Zealand
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Romania
  • Reunion
  • Saint Pierre and Miquelon
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • United Kingdom
  • United States
  • Uruguay
  • Uzbekistan

UIFN Calling: Regulations

While UIFN numbers seem like the ideal way to connect with customers across the globe, it is important to keep in mind that there are some regulations and restrictions applied. For example, certain origination countries may impose restrictions on calling abilities and the networks your customers can dial from. Additionally, countries have different prefixes that need to be dialed before dialing the 800 number. Some of the regulations regarding purchasing and dialing UIFN numbers include:

1. The UIFN number needs to be registered in at least two countries.
2. These numbers require a one-time set-up fee.
3. The number needs to be activated for inbound calls from at least two country codes within 180 days.
4. A different format is needed to dial UIFN. Customers will have to include a country code or international access code as a prefix at the beginning of the 800 number.

Sign Up For UIFN

How to Dial a UIFN Number?

Now that you have a better understanding of how UIFN numbers work, let’s look at how to dial a UIFN number. UIFN numbers start with “800,” assigned to them by the International Telecommunication Union (ITU). With this, customers from anywhere in the world can dial and call a UIFN number without being charged for the call. However, the format varies depending on which country is being called. The format generally is:

International access code (IAC) + 800 + 8-digit UIFN

And so, to successfully dial a UIFN number, customers need to know the appropriate international access code. Then, they can add 800 and dial the rest of your UIFN number. Always confirm with your provider what your customers will need to dial to reach you.

Now you know how to dial a UIFN number. But, as you can see, the process can be slightly complicated. Additionally, when dialing, customers may not recognize this number as a toll free number. They are typically more accustomed to 800 numbers or their national toll free number formats.

Universal Coverage with UIFN Numbers

If you want to expand your business globally and work with customers from different countries, then request a UIFN number.

For more global access with a single toll-free number, you may be interested in our Toll Free FlexDial solution — a popular UIFN alternative. Browse our FlexDial prices or reach out to a team member to learn more.

Using Virtual Telephone Numbers With My Cisco Phone System

4th March 2020 blog, Business Phone Numbers

Cloud communication is the future. Making calls over the internet instead of traditional phone lines can increase efficiency and reduce costs. To set a VoIP office system, you will need a VoIP service provider offering virtual numbers as well as an IP phone or a softphone to make calls from. Here, we will look at how to use virtual telephone numbers with Cisco phone systems

Cisco Phone System: An IP Solution

Cisco is a telecom company offering a variety of phone products and software to enable better communications. Paired with virtual numbers from Global Call Forwarding, you can build a strong office phone system that will support your internal and external communications. So, how do you use virtual numbers and VoIP service with your Cisco phone system?

Purchase Virtual Numbers

To use virtual numbers through your Cisco phone system, first purchase virtual telephone numbers from Global Call Forwarding. We offer toll free, local, and international toll free numbers for more than 160 countries across the world. You can get one or multiple numbers as you see fit.

To purchase numbers:

  1. Sign up for a new number on our homepage.
  2. Under “Select Your New Phone Number,” enter the necessary information for the new number you desire.
  3. Then, on the right, enter the destination number. This is where you want incoming calls to be forwarded.
  4. View rates and select one that is suitable for you.
  5. Add additional communication features such as Call Recording software and Outbound Calling.
  6. Complete your purchase and activate your number(s).

Make a Note of your SIP Information

Once your numbers are ready to be used, you will need to locate your SIP information to use later for configuration purposes. You will need certain information such as your SIP PIN number, the password, and the domain.

To locate the PIN number for your account:

  1. Log into the Global Call Forwarding control panel.
  2. Under Account Overview, select Outbound Calling.
  3. In the first column, locate your PIN number.
  4. Then, navigate to the right side and click on the Tools icon.
  5. A pop-up will appear.
  6. Scroll down to Password.
  7. Now, note your SIP PIN number and Password.
  8. The domain for Global Call Forwarding is mysipaccount.net.

Configure Your Cisco Phone System

A Cisco phone system is a voice over internet protocol (VoIP) phone system that, once configured, will enable you to make quick and easy calls over the internet. However, it needs to be connected to your VoIP provider first. Begin by setting up your device:

  1. Remove device materials out of the packing box.
  2. Connect the main desk phone to the handset by connecting its coiled cord to the “Handset” port on the backside of the desk phone.
  3. Then, connect the desk phone and the internet. Plug one end of the ethernet cable into the “LAN” port of your desk phone and the other into a port on your internet modem.
  4. Now, your phone is powered on and connected to the network.

The next step is to locate the phone’s IP address. This depends on the type of model you have. The most common way to find the IP address is through the Network configuration menu within the Setup menu on the phone.

Now, type this IP address into your internet browser and it should open up a Cisco webpage. Here, enter your Cisco login information. Check the documents included with the phone for the login and password. Contact the seller, if you cannot find the necessary information.

Once logged in, navigate to Basic settings and under Voice > Ext 1, enter your SIP PIN, password, and domain/proxy. On saving, your phone should now be compatible with your VoIP provider.

Using VoIP with Cisco Phone Systems

As you can see, the set up here is pretty easy and straightforward. Once you have everything ready to go, you can make high profile calls with high call quality and reliability. Build your IP office system and watch it increase efficiency and manage calls better.

What is the Difference Between Toll Free and Local Phone Numbers?

2nd March 2020 blog, Business Phone Numbers

Are you in the market for a business phone number but cannot decide between local and toll-free numbers? Selecting the right phone number type is crucial for your company’s communication strategy.

Whether you are a startup, a local business, or a large multinational corporation, choosing between a local phone number and a toll-free number will impact customer engagement and your brand image.

This guide will help you understand the key differences between these two types of numbers and why you might choose one over the other based on your business needs.

Local Phone Numbers vs. Toll-Free Numbers

Due to technological advancements, you now have more business telephone number options than ever before. Both local and toll-free phone numbers have unique benefits that suit different business strategies and use cases. Before you start, you should consider how the benefits of each number type support your business use case.

Why do Businesses Use Local Phone Numbers?

Local phone numbers correspond with a specific geographic location or city. These numbers have a designated area code for the city, town, or state they are issued in, such as 786 or 305 for Miami and 204 for London. Local numbers are beneficial for:

  • Establishing a local presence: They signal to partners and consumers that your business is part of their local community.
  • Enhancing local SEO: Local numbers improve your chances of appearing in and being contacted through local searches.
  • Building business relationships: Outbound calls are more likely to be answered because these numbers foster trust with local clientele.
  • Increased engagement: Customers and prospects are more likely to call a local phone number than an international one from another country.
  • Targeting specific markets: With virtual numbers, you can have multiple local numbers for different regions from one central location.
  • International reachability: Local numbers can be dialed from within the country and from other countries.

Calls made to these numbers are not free. Callers pay what their provider charges for local calls. However, people in-country can still contact your business to resolve their concerns over the phone without paying international calling charges. Local geographic numbers can also receive calls from outside the country and across mobile networks.

Thanks to its accessibility from in-country and abroad, a local phone number can be a local and regional contact number. And you can have one without physically expanding to another city and opening a local office. You can target different markets from one central location if you buy local phone numbers in other cities and countries. In this article, you can learn about using local numbers to establish a virtual business presence.

What Can Toll-Free Numbers Do for Businesses?

Toll-free numbers are not tied to specific local areas. They allow callers to reach your business without incurring charges. The business bears the cost of the calls, making toll-free numbers a suitable option for:

  • National reachability: They are ideal for businesses expanding to specific countries or servicing employees and customers in other countries.
  • Professional image: Toll-free numbers, such as 1800, 0800, or 888, are associated with established, customer-focused businesses.
  • Enhanced customer service: They encourage customers and local partners to reach out without concern for call charges.
  • Marketing and brand recall: Toll-free numbers have better brand recognition and are more effective in marketing materials.

While using toll-free numbers might seem obvious, you need to know that they are usually only reachable from in-country. They generally cannot be dialed from other countries, with only a few exceptions, making them a less-than-ideal choice for businesses that need a phone number that can be dialed from multiple different countries.

Does Your Business Need Local or Toll-Free Numbers?

The decision ultimately depends on factors such as your target market, expansion plans, desired brand image, and company documentation.

Local numbers may suit businesses with their sights set on having a hyper-localized brand presence, but their documentation requirements can be stricter. For example, local numbers in certain countries require a preexisting company presence. Toll-free numbers, on the other hand, are better for businesses aiming to project a corporate image to a wider national audience. Documentation requirements are also generally less strict with toll-free numbers than local ones.

Choosing Between Toll-Free and Local Numbers

So, how do you choose which phone number type will better suit your business? There are a few questions to review with stakeholders:

  • How will this phone number be used?

Your business phone number shapes customer expectations and trust. Local numbers create an impression of a community-focused business in a specific locale, while toll-free numbers convey a sense of a larger, more established company.

  • Do you need a local city presence or a wider national reach?

Local phone numbers are tied to specific cities, while toll-free numbers are nationwide. Choose wisely.

  • Does this phone number need to be reachable from other countries?

Toll-free numbers are generally not reachable from other countries, while local phone numbers can be dialed in-country and abroad. Choose a local number option if you need the phone number to be reachable worldwide.

  • Do you have the proper documentation requirements?

Review the country documentation required and learn more about why documentation is required to get a business phone number.

  • What is your budget for IT and telecommunications projects?

Toll-free numbers might have monthly initial costs due to the business bearing call charges, but they can encourage more customer interactions, higher sales volumes, and happier customers. Being more cost-effective, local numbers might be a better choice for smaller businesses with a limited budget focusing on a specific region.

Let Global Call Forwarding Help You Decide

Our team of experienced telecom experts can help you decide whether a toll-free or local number is right for your business. We can also walk you through each phone number type, present a demo, and help you get started with a free trial to test both options.

You can also experiment with both number types. Set up toll-free and local numbers simultaneously, and see which is better for yourself.

Infographic: Must-Know Facts About Business Phone Calls

17th February 2020 blog, Business Phone Numbers

Business communications are an important factor in the successful running of an enterprise. Whether you are using in-house customer care teams or outsourcing to a contact center, how you interact with potential customers can heavily impact your sales. Advancements in telecom technology have paved a way to enhance office productivity and sales with call forwarding, tracking and recording, high call quality, and more. And these tools have made it easier than ever to maintain good customer relations through business calls. Keeping some of the below stats in mind, you can determine what is the best way for your company to connect with users.

Business Calls: Increasing Productivity and Customer Retention

Business dealings consist of internal and external calls. Internal refers to correspondences within the company and its team members. External calls, on the other hand, relate to the incoming and outgoing calls that connect your business to its clients. A good office phone system will ensure the smooth running of all business communication channels. With good call quality and contact tools, you can attract more customers while making yourself always reachable for returning ones.

Reasons Why Business Calls are Still Important

Interestingly, more than 92% of all customer interaction happens on the phone. Convenience and good customer service are strong contributing factors. It is no surprise that individuals find customer care important. A business that is easily reachable increases trust in the eyes of the caller because they know that you can solve an issue quickly, if the need arises. On the other hand, a company that takes the time out to call a user to provide information or assistance can further pique their interest in the service. Welcome and follow-up calls are appreciated because the customer can feel valued and not just treated as another price point.

Another reason why they prefer calling over emailing is that they believe a phone call is the quickest and most effective way to get a response. More than half of website visitors prefer contacting an enterprise through phone calls rather than email or contact forms. Click-to-call ads and call-to-actions which appear on mobile searches have greatly increased this number. Click-to-call options appear on sponsored ads or business listings where they provide a call button. Web visitors can click on these buttons to immediately call the business instead of searching for the number and dialing it in their dial-pad to call.

Tools That Enhance Business Dealings

Virtual phone service providers offer a wide range of tools that can be used and customized to meet your corporation’s needs. You can use call distribution features like Call Forwarding, Simultaneous Ringing, Time of Day Routing to direct calls to different destinations and locations. The point of this is to ensure that if one agent or employee is unable to answer a call, another one can. Additionally, if you have offices spread across states and countries, you can forward calls to those areas during certain hours. Again, this makes sure that if your office is closed or busy, another team can answer calls. The key is to make your business accessible so that customers don’t have trouble reaching you. At the same time, effective call distribution will ensure that your employees are not overwhelmed with overflowing business calls.

You can use tools like Call Recording, Analytics, and Call Tracking to improve and strategize. Recorded calls can help train new employees and act as a refresher for current employees. You can also identify good and weak sales tactics, or conduct performance analyses based on how agents behave on call. Call tracking and analytics can provide insight into important call stats and metrics like:

  • Number of calls occurring over a day, week, or mont
  • Average handle times (AHT)
  • Customer effort score (CES)
  • Average speed of answering (ASA)
  • Queue times
  • Where incoming calls are coming from, etc.

Use this information to retrain agents or streamline marketing efforts, all with the end goal of refining customer relations.

phone call stats
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Make Good and Lasting Connections

Improving your business communications is the first step to attracting new customers and satisfying existing users. Sign up with Global Call Forwarding to take advantage of our virtual phone service tools and features or call us at 1 (888) 908 6171 to learn more.

The Importance of a Virtual Phone System for Businesses

12th February 2020 blog, Business Phone Numbers

Many businesses see how necessary it is to use virtual phone systems to connect with their current customer base. And they recognize these systems as a great tool to establish connections across new markets. Cloud-based phone systems with virtual numbers allow sales teams to connect with local and international customers for affordable prices. And they come with various cloud communication features like time-based routing, hosted call recording, customized voicemail greetings, and more.

What Can Your Business Do with a Virtual Phone System

Most entrepreneurs don’t start off with a lot of disposable capital that they can use on fancy corporate offices. Most small business owners have to invest every dollar earned in the early years for growing their company. Many small businesses don’t survive as a result of wasting money on unnecessary resources. Entrepreneurs in the know realize that when they’re trying to grow their businesses, having a virtual phone number is a great investment that will be rewarded at a tremendous rate. Virtual phone numbers keep you connected and relevant in today’s markets, without a major financial commitment.

So, why should your business change its business phone system? Here are the top reasons to get a cloud phone system:

Work From Anywhere

With all of the features a virtual phone system provides, there is no need to sit by the phone in your office after hours. With call redirection services, you can take important phone calls when you’re traveling or working from home. And there is no delay for the caller to get in touch with you. They simply dial the same number as your office and you are instantly connected to your mobile phone or the device of your choosing. Missing phone calls is nearly impossible, but if you do, you can even forward voicemails as MP3s or text messages through to your email or fax machine. So no matter where you are, you can remain connected.

virtual phone numbers
Source: Stockphoto.com O#100012355324

Forward Calls Internationally

Additionally, you can route incoming calls internationally with an international call forwarding service. With this service, you can forward international calls made to your virtual phone number to another phone number or line in a different country. For example, your Mexico customers call your Mexico local phone number. You can set calls to this number to be forwarded to your office based in London. Your Mexican customers won’t be charged for an international call; they’ll pay regular local calling rates. And you get to connect with them without opening a physical office in Mexico.  This way, international call forwarding within a cloud phone system helps businesses expand globally in a cost-effective manner.

Related: How to Set up a Virtual Phone System?

Route Calls Smartly

Like redirecting calls to your cell phone, you can also route calls to the right departments within your company. Callers interacting with an IVR menu can choose an option on their keypad. This will redirect them to the best person to help them out.

On the other hand, if you are waiting for a very important call and need to go into an emergency meeting but cannot afford to miss the call, you can always redirect them to someone who is available during that time frame to take the call. The best part is that when you’re away, you don’t have to worry about missing any important calls; you can even set an away message. Whether you’ve stepped out to lunch or went home for the day and need to spend time with your family, you can notify your clients why you cannot come to the phone and redirect them to an alternate means of communication, or details on when they will be called back.

Access Cloud Communication Tools

Depending on your cloud phone service provider, you can get access to various advanced communication features when you get a virtual phone system. Here are some of the more popular features businesses use:

Offer 24/7 Customer Service

The best way to see your business grow to new heights is to have stellar customer service skills. After all, loyal customers are the lifeblood of any business. The best way to excel in your customer service skills is to be available to your customers at all times. With features like simultaneous ringing and sequential forwarding, your customers will never have to hear a busy tone when calling your business.

Scale and Grow

With the number of different plans available from virtual phone system providers, you can easily find one that meets your current demands. However, sooner or later your business will begin to grow and you will demand more from your service provider. Service providers like Global Call Forwarding will grow with your company and offer several different plans that will work with you at any stage of development, along with the additional services you may need for maximum efficiency in handling your communication needs.

Get a Cloud Phone System with Global Call Forwarding

Global Call Forwarding offers businesses with virtual phone systems tailored to improve office productivity as well as caller experience. Our cloud phone numbers come with advanced features and services so that you can create the right business phone system for your company.

Mauritius Toll Free Numbers: Now Available with Global Call Forwarding

10th February 2020 blog, Business Phone Numbers

Bring in business from the ever-growing island of Mauritius. Global Call Forwarding is happy to offer Mauritius toll free numbers for companies and enterprises looking to do business in this part of the world.

Increase Your Global Reach With a Mauritius Toll Free Number

With globalization and technological advancements, it is easier than ever to connect with people and companies across the world. Digital communications have brought (and will continue to bring) the world closer than ever. And so, if you are not taking advantage of the opportunities available to expand your business globally, you are missing out. Use this opportunity to connect with businesses and clients in the East African country of Mauritius.

How Mauritius Toll Free Numbers Work

Along with many international toll free numbers, Global Call Forwarding announces toll free numbers for new markets. One of these markets is the vibrant economy of Mauritius. Toll free numbers are virtual numbers that charge the receiver instead of the caller, making it free for contacts and customers to reach your business. Instead of exorbitant long-distance calling fees, locals will have to pay their local calling charges only. This automatically makes you more accessible to the people. And this is because people are more comfortable with a local number that won’t charge them extra, rather than an unknown number.

As a business owner, you have to do everything in your power to demonstrate that your business is professional and reliable. And so, a number that is easy for customers to use and dial is a step in the right direction. Mauritius toll free numbers, therefore, give businesses an opportunity to work with new markets and demographics as well as improve caller experience.

Features That Enhance Communication

Besides giving your contacts a toll free way to connect with you, these numbers also come with additional features that can improve both internal and external communications. Because Global Call Forwarding’s toll free numbers are virtual numbers, you can do much more with your business number. Some of the features include:

  • Dedicated Account Managers: Oversee the smooth functioning of the service.
  • Local Ringback Tones: This refers to the sound heard by callers when the destination (local) phone is ringing.
  • Call Transfer: Transfer calls with a pre-programmed sequence that you arrange according to your needs.
  • Failover Forwarding: This is an automated system that connects incoming calls to other numbers in line in case the first line is occupied.
  • Advanced Interactive Voice Response (IVR): This is an automated greeting system that receives calls and directs callers to the department they need through a menu.
  • Time of Day Routing: This feature directs calls to an assigned number in a different office during certain hours of the day.

These features make your business communication system organized and efficient while also ensuring no calls go unanswered. Use these features to present your company as one that cares about how it interacts with its customers.

How to Get a Toll Free Number for Mauritius?

1: Select your new phone number
Visit the Global Call Forwarding homepage. Under “Select Your New Phone Number,” pick “Mauritius (+230)” and then, choose “Toll Free” for your Mauritius toll free number. Next, select a number from the options available.

2: Enter a destination number
On the right-hand side, provide a phone number where you want calls to be forwarded to under “Forward Incoming Calls To.”

3: Review and select your plan
Review plans offered and select one that is ideal for your business communication.

4: Add features
Next, choose from a variety of add-ons available for your number such as:

  • Free Unlimited Extensions ‒ for different office departments.
  • Call Recording ‒ to record calls for quality assurance and to avoid liabilities.
  • Outbound Calling ‒ to make international calls with caller ID override, enabling your virtual number to appear on the receiver’s caller ID.

5: Enter contact and payment information
Choose your account type: Business or Personal. Enter the necessary information. Accept the Terms and Conditions. Submit your purchase.

Purchase Mauritius Toll Free Numbers from Global Call Forwarding

Invest in a Mauritius toll free number and get one step closer to the locals of this island. Purchasing and setting up your number with Global Call Forwarding is quick and easy. Call us today or sign up and get your number activated and ready to use!

Global Call Forwarding Announces Lebanon Toll Free Numbers

7th February 2020 blog, Business Phone Numbers

Want to expand your company and gather new clients? Global Call Forwarding now offers Lebanon toll free numbers that let you connect with Lebanese contacts and customers through a cheap and reliable phone service.

Lebanon Toll Free Phone Numbers

Companies must establish strong connections with all their customers and prospects in order to succeed. To do so, they need to be easily accessible and within reach. Toll free numbers can help customers connect with businesses in a cheap and easy way. Even if you are not in Lebanon, Lebanon toll free numbers can place you in the country’s economy and provide a channel of communication that ensures you stay connected with your clients.

How Lebanon Toll Free Numbers Work

You might have noticed that toll free numbers are often the contact numbers for large enterprises and businesses. This is because toll free numbers can help manage high call volumes, ensuring that every customer call is answered and satisfied. However, the most attractive feature of toll free numbers is the affordability.

Most toll free numbers generally have a two-three digit code at the beginning. Customers can call toll free numbers from almost any device. Calls made to toll free numbers are charged to the receiver and not the caller. Therefore, customers have to pay little to nothing to call your business. These toll free numbers ensure that your Lebanese contacts can reach you, wherever you are located, at local rates instead of international rates.

Reasons why you should get a Lebanon toll free number:

  • Your business number becomes easy for Lebanese customers to dial
  • You can make and answer calls with Lebanese contacts from anywhere in the world
  • Create a strong and professional image for your company
  • Make use of additional features to forward and record your calls, create customized greetings, and more.

The Lebanon Business Scene

Located in the Middle East, Lebanon is at the crossroads of Asia, Europe, and Africa. This enables it to work closely with these neighboring countries. Its diverse population and booming tourism industry make it a good place to do business. Popular and successful industries in this country are tourism, agriculture, health, telecommunications, banking, and commerce. The government supports businesses through implementing reforms that stimulate growth, investments, and funding. And these reforms are popular with foreign investors, bringing international business to the country.

Steps to Get a Toll Free Number for Lebanon

Step 1: Sign up and select your new phone number
Visit the Global Call Forwarding homepage. On the left-hand side, under “Select Your New Phone Number,” select the country “Lebanon (+961).” Next, choose “Toll Free” for your Lebanon toll free number.

Step 2: Choose your new number or port your existing number
Then, choose a number from the options available or port/transfer your existing number.

Step 3: Enter a destination number
On the right-hand side, provide a destination phone number under the “Forward Incoming Calls To.” This is where you will designate where to forward incoming calls.

Step 4: Review and select your plan
Select a plan that fits your business needs. Decide whether you want a free business trial or pay for a subscription plan.

Step 5: Add optional features
Next, choose from a variety of add-ons available for your number, such as Outbound Calling, SMS Forwarding, etc.

Step 6: Enter contact, account, and payment information
Choose your account type: Business or Personal. Accept the Terms and Conditions and submit your purchase.

Lebanon Toll Free Numbers With Global Call Forwarding

Toll free numbers are in high demand for large corporations and call centers that have large call volumes. Affordability and ease of use make toll free numbers a preferred mode of communication between businesses and their contacts and customers. Enhance your customer interaction with Lebanese clients by purchasing Lebanon toll free numbers. Sign up with Global Call Forwarding today!

Global Call Forwarding Now Offers Morocco Toll Free Numbers

5th February 2020 blog, Business Phone Numbers

Wondering what to do next with your business? Go global and connect with clients across the world. Global Call Forwarding now offers Morocco toll free numbers to help you create communication channels with potential clients in this North African country.

Why Do Business in Morocco

Morocco, officially known as the Kingdom of Morocco, is a country in North Africa. This country is most popular for its well-preserved medinas such as Fez, Marrakesh, Tetouan, and Essaouira that are recognized UNESCO World Heritage sites. In these medinas, you will find craftsmen, skilled artisans, and markets filled with imperial and maritime-influenced treasures.

Every business’s goal is to grow and expand and to gather more loyal clients. To do this, it is important to build strong connections and portray your company as a reliable and professional one. Besides creating a good product, gaining investors, and hiring skilled labor, as a business owner you need to take steps towards customer satisfaction and relations. And toll free numbers are one way to do this.

How Morocco Toll Free Numbers Work

Morocco toll free numbers from Global Call Forwarding are virtual numbers that route calls over the internet. This makes it cheaper to stay in touch with international customers and conduct business overseas. You don’t want to discourage customers from calling by making them pay extra or jump through hoops to get in touch with a representative. And since a toll free number charges the receiver instead of the caller, customers can call you for free.

Morocco toll free numbers let you enter the Morocco market and become more accessible to locals. Therefore, these numbers bring you closer to potential clients without needing you to physically move to the location. And so, you don’t have to bother with moving costs or the worry of setting up an office in the country. If required, you may hire a remote employee to handle calls from Moroccan customers and have calls forwarded to that number during their daytime hours. This only makes your company more available and visible to people in this area.

Steps to Get a Toll Free Number for Morocco

1: Select your new phone number
Visit the Global Call Forwarding homepage. On the left, under “Select Your New Phone Number,” select the country “Morocco (+212).” Then, choose “Toll Free” for your Morocco toll free number. Next, choose a number from the options available or port/transfer your existing number.

2: Enter a destination number
On the right-hand side, provide a destination phone number under the “Forward Incoming Calls To.” This is the number where you would like to direct incoming calls.

3: Review and select your plan
Select a plan that fits your business. Decide whether you want a free business trial or if you would prefer to pay for a subscription plan.

4: Add features
Next, choose from a variety of add-ons available for your number such as:
Inbound SMS plans ‒ to receive instant messages from customers in your inbox
Call Recording ‒ to record calls for quality assurance and to avoid liabilities
Outbound Calling ‒ to make international calls with caller ID override making your virtual number appear on the receiver’s caller ID.

5: Enter the necessary information
Choose your account type: Business or Personal. Enter contact and payment information. Accept the Terms and Conditions and submit your purchase.

Purchase Morocco Toll Free Numbers from Global Call Forwarding

If you want to start doing business with Moroccan contacts and clients, getting a toll free number can positively impact your business correspondence. Setting up a toll free number with Global Call Forwarding is quick and easy. You can sign up for one today or contact us for more information about communication solutions for your company.