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Top 9 Virtual Phone Number Providers [2020]

Choosing a virtual phone number provider can be a daunting task. There are so many service providers that exist in today’s market. This guide helps you navigate the best virtual phone number providers in 2020.

What is the Best Virtual Phone Number Service

Virtual phone numbers are telephone numbers that route calls over the internet; that is “virtually.” VoIP services make a lot of sense for small and medium sized businesses. In fact, studies show that more than 30% of all businesses worldwide are using some type of virtual number service.

It can help businesses reduce telephony costs while scaling their communication systems. There are so many options available today that can expand the capabilities of any business phone system.

What Are the Types of Virtual Phone Numbers?

There are several different types of virtual phone numbers available from providers in 2020. We consider the most common types:

  • Local phone numbers: assigned to specific states or cities within a country
  • Toll free numbers: assigned to specific countries with a designated prefix; charges the receiver instead of the caller
  • International toll free numbers (ITFN): toll free numbers for international countries; best for businesses with global offices

Virtual phone number services are typically made possible through international call forwarding. This enables providers to offer number originations in a certain country while they forward calls to other countries worldwide.

Key Factors Considered in Our Evaluation

The most important things to consider when choosing a virtual phone number provider are service, quality, and reliability. First off, we recommend choosing a provider that has been in business for more than ten years. It is also important to choose a provider with a outstanding reputation for call-quality and customer support.

We evaluated the best virtual phone number providers based on more than twenty different factors. Here are some of the many factors that we considered in our evaluation:

  • Pricing: this includes the total pricing for virtual phone number service. We consider whether their plans are priced monthly or annually and whether services are billed annually versus monthly. Some virtual number providers also charge per user. Also, setup costs were taken into consideration.
  • Convenience: it is important to choose a provider that offers convenient ways to get numbers and manage your services.
  • Ease of Use: we always recommend choosing companies that have an easy to use control panel to manage service features.
  • Service Features: IVR is essential in today’s business environment.
  • Customer Support: service and support should be a company’s top priority.
  • Reputation: we checked the Better Business Bureau for complaints against companies in our list.

Who are the Best Virtual Phone Number Providers?

We have put together a list of 9 virtual phone number providers for your convenience based on features offered, variety of plans, set-up/cancellation options, etc.

*Note: Prices and information about the providers mentioned here are current and subject to changes.

1. Global Call Forwarding

Features:

  • Variety of virtual phone numbers: toll free (160+ countries), local, ITFN, UIFN, vanity
  • Mobile accessible numbers
  • SMS-enables numbers
  • Unlimited extensions for different departments
  • SIP trunking and VoIP phone systems
  • Call forwarding options
  • Outbound calling (customizable caller ID function)
  • Call recording (inbound and outbound)
  • Customizable IVR systems

Cost: Global Call Forwarding offers 5 different virtual number plans based on business needs: $12.95/mo, $23.95/mo, $78.95/mo, $158.95/mo, $248.95/mo

Set-up fees: No

Long-term contract: No; cancel anytime

Free trial: 7-day free trial for business accounts

2. Jive Communications

Popular Features:

  • Call management tools
  • Call blocking
  • Custom schedules
  • Find Me/Follow Me feature
  • Integrations
  • Unlimited SMS and messaging

Cost: Contact a Jive representative

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: First month free

3. Talkroute

Popular Features:

  • Toll free, local, vanity numbers
  • Outbound calls
  • Interactive voice response (IVR)
  • Call Logs and Reports
  • Single and multi-digit extensions

Cost: Talkroute offers 4 different virtual number plans: $19/mo, $39/mo, $59/mo, and $99/mo.

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: Yes, 7-day trial

4. Vonage

Popular Features:

  • Call screening
  • Do Not Disturb function
  • Call monitoring
  • Voicemail (transcript form)
  • Integrations: Salesforce and Zoho

Cost: Vonage offers three virtual phone number plans: $19.99/mo/line, $29.99/mo/line, and $39.99/mo/line.

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: 14-day free trial

5. CallHippo

Popular Features:

  • Local, toll free, and vanity numbers
  • Call conferencing
  • Call queuing and barging
  • Smart call forwarding
  • Simultaneous ringing
  • Call recording
  • Analytics and reports

Cost: CallHippo offers 4 virtual business number plans: $18/user/mo, $24/user/mo, $40/user/mo, and customized solutions with features of all the previous plans.

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: No

6. RingCentral

Popular Features:

  • Unlimited calling
  • Call recording
  • Voicemail-to-text
  • Analytics and reports
  • Flip calls between devices
  • Call screening

Cost: RingCentral has 4 virtual phone number plans: $29.99/user/mo, $34.99/user/mo, $44.99/user/mo, and $59/99/user/mo.

Set-up fees: No

Long-term contracts: No, cancel anytime

Free trial: Yes

7. OnSIP

Popular Features:

  • Unlimited voice and video calling
  • Call recording
  • Website chat
  • Inbound bridge
  • Voicemail boxes
  • Polycom phones included

Cost: OnSIP has 2 virtual business number plans: $18.95/user/mo and $49.95/mo for each account + 2.9¢ per minute.

Set-up fees: No

Long-term contracts: N/a

Free trial: Yes, 30-day

8. Phone.com

Popular Features:

  • International, toll free, and local numbers
  • Call routing
  • Unlimited extensions
  • Texting services
  • Call management tools (call transfer and forwarding options)
  • CRM integration
  • Voice tagging
  • Ring-ready phones

Cost: Phone.com offers 3 pay-per-minute virtual number plans: $12.99/mo, $19.99/mo, and $39.99/mo. They also offer 3 unlimited plans: $29.99/mo, $37.99/mo, and $49.99/mo.

Set-up fees: N/a

Long-term contracts: N/a

Free trial: No, 30-day money back guarantee

9. Nextiva

Popular Features:

  • Unlimited calling
  • Unlimited video conferencing
  • Call recording
  • SMS
  • Mobile VoIP app

Cost: Nextiva offers two virtual phone number plans: $20/user/mo and $27/user/mo

Set-up fees: No

Long-term contracts: No

Free trial: Yes

Get Virtual Phone Numbers From a Trusted Provider

We can help you get virtual numbers most suitable for your business needs. For an efficient and smooth running virtual phone system, consider virtual phone number provider Global Call Forwarding. To learn more, speak to an expert at 1 (888) 908 6171 today!

Coronavirus: How to Keep Communicating During Isolation

Coronavirus (COVID-19) has slowed our lives down and has practically brought the entire world to lockdown. In these uncertain times, it is easier than ever to lose contact with important people and connections. So, how do you maintain relations and keep communicating during isolation?

Coronavirus: Communicating During Quarantine

Coronavirus has taken the world by surprise, causing many of us to practice social distancing and work from home, if possible. In such times, communication becomes more important than ever. Whether it is checking in on family and friends or completing business tasks, the right tools can help you stay in contact and take care of business.

Keeping Business Communications going

Most non-essential companies have been ordered to shut down in different cities, states, and countries. However, there are still many companies that can conduct operations virtually or remotely. This involves putting faith in employees while also ensuring daily and weekly tasks or projects are completed. If your business is working remotely, here are some tools you and your team can use to make communication easier:

  • Office chat tools such as Slack, Google Chat, WhatsApp groups, etc.
  • Video conferencing tools such as Skype, Google Meet, Zoom, etc.
  • Virtual numbers with call forwarding to forward incoming business calls to personal or home phone lines.
  • Toll free numbers to make it free for customers and clients to reach you.

Most chat and video conferencing tools are available for free. They work over your internet or WiFi connection and offer good quality calls. This will help you be in quick and constant contact with your remote employees. You can create group chats for different departments as well as collaborate by sharing important files and documents.

You can also get virtual numbers such as toll free numbers from Global Call Forwarding, or port your existing number. Virtual numbers work over the internet and through an online account management system. You can set up incoming customer calls to be forwarded to specific employee numbers. For example, you can have calls made to your customer service line directed to your customer service team working remotely. Or, have them sent to your receptionist who then directs them to the right department.

Presently, to keep things even more convenient and cost-effective, you can get $5 off Global Call Forwarding’s Value, Power, Premium, and Enterprise plans with the COVID19 promo code. This will help you maintain essential communications between your business and its valued customers with call forwarding, even during a pandemic like coronavirus. Purchasing and setting up a virtual number is quick and easy.

Personal Communications

Social distancing is much harder for some people over others. But it does not mean that you need to stop all kinds of interaction. With technological advances, it is possible to stay connected even in uncertain times through communication apps such as:

  • Instant messaging over the internet using iMessage, Facebook Messenger, WhatsApp, etc.
  • Social media: Facebook, Instagram, Snapchat, Twitter, etc.
  • Video chats: Google Hangouts, Skype, Google Duo, WhatsApp, etc.

These apps and tools make it easy to keep in touch with friends and family through texts and video capabilities. You can create and share audio, images, videos, GIFs, etc. In fact, Netflix has an interesting and fun “Netflix Party” feature that even lets you watch shows and movies with your loved ones along with a group chat element. While virtual, this still maintains some degree of social interaction that can be comforting during this time.

Stay Positive and Keep Talking

Everything does not need to come to a halt during the coronavirus pandemic. Thanks to the internet and virtual communication capabilities, you can still stay in touch with the people you care about. Whether it’s grandparents stuck indoors or employees working from home or keeping a sick friend company, stay positive and keep communicating.

Avoid Coronavirus: Practical and Useful Information

It’s no secret, everyone has the coronavirus on their mind. And while a global pandemic can be overwhelming and terrifying, it is important to focus on the things that we can control. So, what are some things you and your family can do to avoid the coronavirus?

How to Avoid Coronavirus?

News outlets are flooded with information (and misinformation) about the virus, its spread, and how one can avoid contracting it. In such a time, where there is an abundance of information and data available, it becomes necessary to go to the right sources. Governmental websites and global health websites are the best places to get news about the virus on a local and global level. You can track COVID-19’s movement globally and locally with data provided by the Center for Systems Science and Engineering (CSSE) at Johns Hopkins University (JHU) here. Make sure you have the right information and do as recommended by health professionals.

Keep a Watch on Symptoms

First and foremost, keep an eye on possible symptoms. According to the CDC, the main symptoms relating to COVID-19 are:

  • Fever,
  • Cough,
  • and Shortness of breath.

Emergency symptoms include:

  • Difficulty breathing,
  • Pain or pressure in the chest,
  • Disorientation, and
  • Bluish lips or face.

At the first sign of these symptoms, you must contact your healthcare provider for advice and next steps.

Work from Home and Setting Up Virtual Communications

Thanks to advancements in technology, it is quite possible to switch to virtual business mode and work from outside of your office. You can set up virtual communications for your business by buying or porting your virtual business number to a virtual phone service provider like Global Call Forwarding and forward incoming calls to your and your employees’ personal or home phones temporarily. Right now, you can get $5 off our Value, Power, Premium, and Enterprise plans with the COVID19 promo code so you can maintain important communications even during this time. You can quickly purchase and set up a toll free number and forward incoming calls to our personal or home phone. This way, customers in need of your service can still contact you free of cost and no matter where you work.

Additionally, you will want to set up video conferencing and chat opportunities to schedule and conduct online meetings and discussions. Video conferencing apps and software like Zoom or Skype can enable video conversations. Furthermore, your teams can also use online content management tools like G Suite, Microsoft Projects, etc. These systems help keep track of important tasks and projects and ensure that work continues on.

As with the threat of any disease or illness, the recommendation is to always use preventative measures. The same goes for the coronavirus. Part of social distancing includes staying and working from home. This will reduce the risk of being exposed to others who may have the virus at your workplace or ride-shares, and so on.

Social Distancing, Self Isolation, and Quarantine

You’ll notice the overuse of terms such as “social distancing,” “self-isolation,” “quarantine,” and “flattening the curve” in the media regarding COVID-19. But what do these terms mean and how do you know what needs to be done? John Hopkins Medicine defines these terms for us.

Social Distancing: Means to avoid large crowds such as social events, sporting events, festivals, concerts, and more. The general recommendation is to avoid places and groups with more than 50 people. Social distancing means deliberately increasing physical space between you and other people. Maintain at least six feet of distance. Cancel plans, switch to video meetings, work from home, and so on.

Quarantine: Individuals who may have been exposed to COVID-19 will be asked to self-quarantine. The recommendation for this quarantine is to stay at home for at least 14 days to ensure you do not have the virus and do not spread it to others. If you have recently returned from traveling to a place where the virus is currently active or have been in close contact with someone who has the virus, then self-quarantine is the next step for you.

Self Isolation: People who have confirmed they have Covid-19 will be asked to self-isolate, which basically means keeping those infected away from those who are not. You can self isolate at home or the hospital or at a care facility. Protective equipment may be used to keep the germs at bay.

Flattening the Curve: Refers to using protective measures to slow the rate of the virus’ spread. The motive behind these measures is to ensure that doctors, hospitals, and clinics have rooms and supplies for infected individuals and patients.

Be Aware and Stay Safe

Coronavirus is a fast-spreading virus affecting individuals, businesses, and economies across the world. It has been a hard few months and it may continue for a few more. Do what you need to do, to keep yourself and your family members safe.

Keep in mind, you can get $5 off our Value, Power, Premium, and Enterprise plans right now with our COVID19 promo code. So, if your business is looking to transition to entirely virtual/ working from home, there is no better time to get a virtual number. For more information about cloud communication tools offered by Global Call Forwarding, call us at 1 (888) 908 6171.

Building Credibility with Professional Toll Free Numbers

If there’s one thing that new businesses need when they enter the market place, it is the credibility to attract customers. And there’s no better way to do so than with the help of professional toll free numbers from Global Call Forwarding. In this article, we will explore a number of ways that professional toll free numbers build credibility with customers around the world.

Getting Professional Toll Free Numbers

Think about the last time you contacted a high-level organization, like a government organization, non-profit, or multinational corporation. Or, what about a high-volume business, like law firms and large retailers? Chances are that in each case, those entities offered a toll free number to the public to enable communication that would otherwise be pricey – or impossible.

As you may be aware, toll free numbers help accommodate the broadest audience for your business by picking up the charges that would normally be incurred by the caller. Instead, your business foots the bill to enable all callers to reach your business. By offering this service, your business gains an edge over lesser organizations that demand more out of prospective customers. Even subconsciously, customers immediately appreciate a business that makes it problem-free to contact them.

Geographical Agnosticism

One way to build credibility is to have a national presence instead of being tied down to a specific area code. With toll free numbers, your organization’s toll free numbers help to create something called “geographical agnosticism.” This component enables your business to gain a professional sheen that automatically implies that your organization has the capabilities to handle inbound calls from nearly anywhere.

And because most toll free numbers are national, geographical agnosticism can help obscure where your business is calling from, particularly if it is located in a less-favorable location or one not known to carry the same weight as major cities.

Accommodating International Customers

One particular challenge that comes with offering toll free phone numbers is that international callers are not able to receive these benefits when dialing a phone number located outside of their country and/or numbering plan. Instead, these callers are saddled with long-distance fees, saddled with the chore of dialing outside of their country, and may not be able to complete the call depending on their telecom service providers’ requirements. This can reduce credibility in the eyes of international markets and may render your efforts useless. Is there a better way to guarantee ease of communication?

Yes, there is. Luckily, with the help of Global Call Forwarding’s services, you can use two forms of toll free numbers that help bridge the gap: ITFS numbers and UIFNs (International Toll Free Numbers and Universal International Freephone Numbers, respectively). Both types of toll free numbers enable international callers to reach your business without incurring charges or service blockages. In most cases, these phone numbers match the area code and remaining digits identical to “normal” toll free numbers that those customers are already used to, which is something your international callers will certainly appreciate.

Professional with Toll Free Numbers Customer Service Directory
Source: Stockphoto.com O#23559 – ID#100077897772

Adding Professional Toll Free Numbers Directories to Your Business

Going back to our first example, another component you’ve probably encountered with large, high-volume organizations is first encounters a directory that allows you to self-select which person and/or department you’d wish to speak with, as well as provide information relevant to your inquiry (i.e store hours, frequently asked information, voicemail services, staff list, etc.). One common form of directory available from Global Call Forwarding is called Interactive Voice Response (IVR), which uses spoken voice commands to navigate through your company’s directory, which can reduce the hassle of constantly dialing numbers to navigate (or eventually dialing ‘0’ to reach an operator to guide you, if available).

Global Call Forwarding also offers PBX services, which is short for “Private Branch Exchange.” Essentially, by using a PBX, you can expand one phone number into many sub-directories for callers to reach various departments and staff members, usually by dialing * and the appropriate digits. Callers appreciate this and it helps build professional credibility, particularly when multiple calls need to be made quickly and directly.

Better Functionalities with Add-ons from Global Call Forwarding

Because modern professional toll free phone numbers are powered by cloud computing (supplanting the limitation of landlines), there is a host of new advancements that can be added to regular phone service to augment how your business operates. Let’s cover a brief list of some of the most popular add-ons to build credibility:

CallMe Click: As the name implies, when you use CallMe Click, a visitor to your website can initialize a call from their device to reach your business with a simple click. This makes contacting your business more instantaneous instead of having the customer dial the number manually. This allows for fast action, allowing for almost-instant connection with a customer, and wasting no time.

Time of Day Routing: This add-on enables inbound calls to be routed to a specific destination depending on when a call is placed. For instance, if callers reach your business outside of regular business hours, those calls can be forwarded to another destination, such as a call center in a favorable time zone or voicemail.

Call Recording: This add-on records and stores calls made between your phone number and the public. By using call recording, you can more adequately assess if your staff is following company protocol to establish the best customer service possible and follow best-practices – a crucial component to building credibility.

FreedomVoice vs Global Call Forwarding Business Phone Service and Pricing

Need a service that provides a VoIP phone number and a number of useful features without breaking the bank? It’s probably reassuring then, to know many different business phone services are available to choose from. FreedomVoice and Global Call Forwarding are two of the most competitive options out there. If you don’t know which company to choose for your business phone number needs, keep reading. In this article, we provide information to find out more about the best business phone deals. This way, you can confidently choose the best phone service providers on a global scale.

The Similarities Between the FreedomVoice and Global Call Forwarding

Both FreedomVoice and Global Call Forwarding offer some of the same business phone solutions. The feature we’ll focus on in this article is VoIP phone numbers. Essentially, these are phone numbers with any local area code in the nation. And, you can use them to reach specific audience bases. Plus, since they route over the internet, they don’t require you to purchase big, expensive telephone systems. Rather, they give businesses the capability of using any type of business phone system. These systems include cloud-based systems, PBX phone systems, and even mobile devices.

Both organizations can provide these numbers with easy installation. And, both organizations offer virtual phone numbers that are easy to use. However, there are some differences between these companies. And, recognizing these differences could save you and your business loads of time, money, and energy.

Comparing the Pricing of Each Business Phone Service

Companies that offer great business phone services, like Global Call Forwarding, deal with business owners who strive for success. To be successful, a business should look for ways to save money on the services they use every day. So, comparing VoIP service pricing is important. Especially if you have a business that relies on making or receiving business phone calls. When it comes to pricing for VoIP numbers, there is a difference between FreedomVoice and Global Call Forwarding.

What FreedomVoice Costs

According to their website, FreedomVoice offers three different pricing structures. The first comes with 400 minutes to use and is priced at $9.95 per month. The second is a plan that comes with 1,200 minutes and is priced at $19.95 per month. With either of these two plans, you can go over the allotted number of minutes. But, the company will charge you an extra 3.9 cents for every additional minute you use. For companies that do more phone business, there is an unlimited minute plan that costs $29.95 per individual user. However, this plan is designed for businesses who have four employees or fewer.

FreedomVoice vs Global Call Forwarding Business Phone Service and Pricing
Source: Depositphotos.com Lic#158306602 ID#36347541

What Global Call Forwarding Costs

On the other hand, Global Call Forwarding also offers various pricing packages to choose from. The first starts at only $7.95 a month, which is less than what FreedomVoice offers. This means you can have a virtual phone number for your business for less than $8 a month depending on the type of service and phone number. Furthermore, you also can choose the applications, features, and phone numbers you need. This way, you only pay for what you use, rather than what your phone service provider wants you to pay. Plus, with no hidden fees and a transparent pricing structure, you always know what to expect with billing. And, you’ll never run into costly surprises, like you would with competitors.

Get a VoIP Phone Number for Business Today

Think that a VoIP phone number is what you need to take your business to the next level? Don’t regret your phone service provider decision. Go with the company that can customize a phone service to meet your exact business needs: Global Call Forwarding. When you choose us as your business phone service provider, you can take advantage of our 15-day free trial. This way, you can see if a VoIP phone number is what you need. And, do so without having to commit or even pay a single cent. Furthermore, there are no contracts. So, there is no commitment and you can cancel your plan at any time, for any reason. Finally, take advantage of the best business phone deals available by getting a discount for high volume orders. This means that if you need more than one virtual phone number, there could be even more savings in store! To get started with your VoIP phone numbers through Global Call Forwarding, reach out to us now.

Creative Uses for Virtual Phone Numbers in Marketing

The truth is that creative uses for virtual phone numbers in marketing depend on appealing directly to customers, especially those who are located abroad. There’s nothing more off-putting than being unreachable by listing an out-of-country phone number, where callers will expect long distance fees, service blockages, and the hassle of dialing outside of the country just to reach your business.

There are a number of creative uses for virtual numbers in marketing, including:

  • Vanity Phone Numbers
  • International Appeal
  • Business Cards
  • Social Media

Virtual Numbers in Marketing: Vanity Phone Numbers

Vanity phone numbers are virtual phone numbers that contain a visually appealing set of digits that can be spun into your business’ advertising campaigns. By aligning your brand with a particular word or memorable sequence of digits, customers are more likely to remember what products and services you offer, as well as reinforce your brand’s message each time they are exposed to the vanity phone number.

One place that you’re likely to encounter vanity phone numbers is billboards. Large volumes of drivers can see your creative virtual phone numbers in marketing that other businesses might not be bold enough to attempt. By coupling billboard advertising with other forms of marketing, your brand will appear to be everywhere – which is the goal of every advertising campaign.

Creative Virtual Numbers for Marketing: International Appeal

If you had the choice of comparing two businesses side-by-side with all attributes being similar except for the fact that one had numerous phone numbers geared towards processing international customers, which business would you say has more of an international appeal?

virtual phonhe numbers in marketing
Source: Stockphoto.com O#100009599572 ID#100200144052

Virtual Numbers from Global Call Forwarding

Luckily, Global Call Forwarding offers virtual phone numbers in more than 140+ countries worldwide, with countless cities and regions at your disposal. These virtual phone numbers circumvent typical barriers to open communication globally, which means that your advertising efforts aren’t stymied by challenges of traditional telecommunications.

Furthermore, Global Call Forwarding enables you to choose between a variety of phone number types, including toll-free numbers that work internationally. These include ITFS numbers and UIFNs, both of which project a professional image. Normally, when a domestic toll free number is offered, international callers are out of luck and must pay fees just for the privilege of calling your business. However, with Global Call Forwarding’s vast array of ITFS numbers and UIFNs, your business can fully optimize its marketing efforts worldwide.

Creative Uses for Virtual Phone Numbers in Marketing: Business Cards

When you’re networking with potential clients in-person, every detail must be on-point and allude to the fact that working with your organization is the right choice for mutual success. That’s why one of the most important creative uses for virtual phone numbers in marketing is including them on your business cards. From staff members to your sales team, virtual phone numbers listed on business cards show that your organization is able to tailor its in-person marketing efforts for clients of any country and calling preference.

Because of the cost-effectiveness of virtual phone numbers, it is possible to subscribe to multiple phone numbers that appeal directly to your wide customer base and post them on your business cards as needed.

Creative Uses for Virtual Phone Numbers in Marketing: Social Media

Global Call Forwarding understands how pivotal a social media presence is in your marketing efforts. In addition to obviously listing your phone numbers, Global Call Forwarding offers a popular add-on that bridges the gap between customers scrolling through your posts on their smartphones and actually contacting your business.

The solution? A popular add-on called “CallMe Click.” CallMe Click enables users a one-click option to initialize a phone call on their device, whether that’s a smartphone or any other Internet-enabled audio-equipped device. By placing this add-on via links on your websites and social media presence, your potential customers can immediately seize the opportunity of your efforts and speak to your company instantly. This immediacy can help take advantage of the reach of your social media content and build a customer base quickly.

As you can see, these creative uses for virtual phone numbers in marketing can help aid your business when it wants to reach a wider audience. Of course, with some imaginative thinking in your advertising efforts, you can adapt the power of virtual phone numbers in a myriad of other ways that can expand the appeal of your business.

5 Reasons to Change Your Virtual Number Provider

2017 is right around the corner, and for an entrepreneur, the start of a new year can be a great time to take a step back and evaluate your business. Not only do we encourage business owners to review their financials, they should determine what their necessary business expenses are.

 

office buildings

Each business has different expenses that are vital to their operations. For example, most firms need to rent an office, pay their employees, and pay for the products and services they sell. Technological advances have also changed the way many organizations operate, making services like internet and phone a requirement.

Virtual Phone Numbers Can Help Your Business Succeed

Virtual phone numbers are practically required for most small, medium and large enterprises to succeed. A virtual phone number is a local or toll free number that is not directly associated with a telephone line. Local and toll free numbers make a business more accessible to call, which will translate to more inbound sales calls and greater customer satisfaction. It is a worthy, almost necessary expense, in today’s business environment.

Although setting up a call forwarding service might be a requirement, businesses have a lot of options when it comes to choosing the best international call forwarding service provider.  Many providers offer new users a free trial of their call forwarding service. However, you might already have a virtual number provider.

For those with an existing service provider, we created a list of 5 reasons you might want to change your virtual number provider:

One: Poor call quality

There is no excuse for poor call quality today. When virtual phone numbers were first created, call quality was inconsistent in certain regions. However, technological innovations have enabled providers to offer crystal clear phone calls in any part of the world. The best call forwarding service providers will use Tier1 networks to deliver excellent call quality. We recommend changing providers if you have trouble hearing what callers are saying.

Two: Not enough features

A call forwarding service without features is like computer without software. Depending on the needs of your business, a good call forwarding service provider will have useful features. For example, a virtual number for the purpose of a call center phone system will benefit from features like simultaneous ring and call recording. On the other hand, solo entrepreneurs or small business owners can benefit from Integrated Voice Response, voicemail, time-of-day routing, etc.

Three: Exorbitant rates

Advances in technology have reduced international calling rates a great deal over the past 2 decades. Has your service provider passed these savings along to you? Or does paying your monthly bill cause you a lot of financial stress? Virtual phone numbers are relatively inexpensive and they typically offer a pretty good return on investment, but you need to be forwarding phone calls with the right service provider.

Four: Unfair contracts

A good call forwarding service provider will not require you to sign any contracts. As a business owner, you should be able to add or remove virtual numbers as you please. Some providers force users to sign long term contracts that will lock the user into a rate or require termination fees. Look for a provider that doesn’t charge setup fees, nor require you to sign a contract.

Five: Too much required equipment

Virtual phone numbers are just that – virtual; the call forwarding service, along with the advanced features, can be configured and customized from the cloud. The only thing you should need is an internet connection and phone service.

Virtual Numbers – Is it Time to Switch Providers?

Are you satisfied with your call forwarding service? If not, now could be an opportune time to switch your virtual number provider. The beginning of a New Year is a great time to make a change to ensure that your business will hit the ground running in 2017.

Do you use virtual phone numbers for your business? What qualities do you look for in a call forwarding service provider? We’d love to hear your thoughts!

4 Reasons to Get a Virtual Phone Number for Your Business

Entrepreneurs should leverage every possible tool in order to get their new business up and running in the best way possible. In today’s business environment, telephone communication is vital to the success of a business. Potential clients will typically call a business with inquiries, to sign up for a service, or to place a large order. In addition, existing customers prefer to be able to reach out to a business with their concerns.

 

young businessman cellphone

With the rise of e-commerce, businesses have started to originate from all over the world. Companies based in the United States are able to transact with customers in Hong Kong, Saudi Arabia, Australia, etc. thanks to the internet. However, increased trade across countries boundaries created some communication issues.

In the past, it was expensive and difficult for a customer in one country to call a business in a different foreign country. First, international calling charges from one country to another can be expensive, depending on the country. Second, the process of dialing an international number can be difficult. Have you ever seen a Hong Kong phone number? It begins with +852, followed by a string of digits.

International calling costs coupled with unfamiliar phone numbers can discourage a customer from reaching out to a business. A missed opportunity can mean less revenue for a business. Don’t miss out on potential business because your phone lines are inaccessible to customers in a remote location.

To solve this issue, virtual phone numbers enable businesses to source customers from any country they desire, no matter where the business is headquartered. In fact, some businesses that use virtual phone numbers have reported greater than 50% increases in call volume. Here are some valuable benefits that a company can realize with a virtual phone number.

  1. Become more accessible

Virtual phone numbers are convenient and free to dial from their corresponding country. In other words, it costs nothing for somebody in the United States to dial a US 1-800 number. When a business advertises a toll free number, customers know that they can access that business over the phone with relative ease.

A business that is accessible to potential clients will do better than its inaccessible counterpart.

  1. Improve customer service

Customers don’t want to pay money to call any business. That much is simple. If a customer has questions or concerns, and they can’t contact a business, they will not be satisfied. They might develop an unfavorable opinion of the business, or worse, move to a competitor.

It is important for businesses to provide great customer service. Also, a negative review can be pretty damaging.

  1. Project a professional image

Consider any successful multinational corporation – they all use local and toll free virtual numbers. Toll free numbers establish an air of professionalism with clients, while local phone numbers allow customers to perceive the business as a local and familiar operation. Prominent businesses use virtual phone numbers, and so should you.

In addition, a one-person operation can really benefit from a virtual phone number. Instead of relying on his or her personal cell phone to take calls, the entrepreneur can advertise a toll free business phone number. Virtual phone numbers also include a suite of advanced features to help scale a business.

  1. Run your business from the cloud

‘Virtual’ phone numbers are just like they sound – virtual. This means that they aren’t tied down to any phone line. Rather, they can be managed from an online control panel. Entrepreneurs are able to run their businesses no matter where they are in the world.

Bottom Line

Businesses these days are able to transact with customers from all over the globe. For a business with customers in foreign countries, it is important to provide a free and convenient point of contact. Virtual phone numbers are free and easy to dial and a toll free number can have a tremendous impact on sales and a company’s bottom line. Smart businesses around the world are getting virtual phone numbers and reaping the benefits.

Do you have experience using virtual phone numbers for your business? We would love to hear your thoughts. Feel free to share your experience in the comments below.

 

What is a Virtual Phone Number?

Do you own a global business with customers across the world? If so, you might ask what is a virtual phone number. This blog gives you the information you need to unlock the true potential of your business with a virtual number and a call forwarding service.

What is a Virtual Phone Number?

A virtual phone number is a local or toll free number that enables users to make and receive calls via the internet. This number is not directly associated with a telephone line. It doesn’t look any different from a regular phone number and it is dialed the exact same way. Virtual numbers are typically used with a call forwarding service so callers do not incur long-distance charges. If you don’t already use virtual numbers, you should start taking advantage of this great marketing tool.

What Are the Benefits of a Virtual Phone Number?

A virtual phone number is a cost-effective way to make your business more accessible and more scalable from anywhere in the world. When you get a virtual number, you take strides towards unlocking the true potential of your business.

The main reason to own a virtual number is to make your business more accessible. When you have a virtual number in the same country as your clients, it will cost them almost nothing to call you. This will make existing clients more comfortable and will encourage prospects to call your business.

International growth is another major benefit associated with virtual business numbers. Virtual business phone numbers enable you to operate remotely because they are not tied to any landline. A business can buy a virtual phone number in almost any market while still operating from its headquarters.

Establish a Global Presence for Your Brand

Most scalable businesses will understand that their target markets are not confined to any particular region. Rather, their employees are constantly seeking out growth opportunities in different countries. A virtual phone number enables you to establish a virtual presence in any potential market.

Creating a virtual presence in multiple target areas can do wonders for your brand. Potential customers around the globe will become familiar with your company and the services you provide as you advertise in new regions.

Branding is a valuable marketing component. And a professional image can propel the success of a business. A known brand can build incredible value for companies and corporations. And one of the most effective branding tools is a virtual number.

Cost-Effective International Expansion

There are several issues that need to be considered before opening a new office. One important factor is performing market research focused on the proposed new location. Before opening a new office, it is important to consider all appropriate growth alternatives. This means identifying new target markets as well as measuring demand and competition. You may even want to consider test marketing as part of your market research. A virtual business number such as a local or toll free number can help you communicate with and qualify prospects in that area.

Another important factor to consider is funding for the new location. Opening a physical office in a new country comes with many expenses. You will need to pay rent, hire employees, and cover additional operating expenses. Furthermore, you will need to consider accounting and foreign exchange issues.

Work Remotely From Anywhere in the World

Countless business opportunities exist globally. Luckily, you can get virtual phone numbers in more than 160 countries around the world. This means that you can seize any opportunity no matter where you are located.

Get Virtual Numbers with Global Call Forwarding

We provide local and toll free virtual numbers in over 160 countries and thousands of cities. To sign up, visit our homepage or speak with one of our experts. Entrepreneurs should take advantage of this great marketing tool and start growing their business today!