Most large businesses will take advantage of call forwarding as part of their overall communications. Using this system helps people keep in touch with key clients and business partners. Not only that, toll free forwarding ensures that individuals can make purchases, return retail items, or simply contact customer service no matter where they are located in the world.
Making use of a toll free forwarding service is especially cost saving in Asia, where major companies coordinate with call centers and vendors to keep their business on track. For this reason Singapore toll-free forwarding, when designated to an enterprise phone number, has many tangible benefits.
Call forwarding allows employees availability even when they are not in the office. Instead, the calls are rerouted to a cell phone, home phone, or landline in Asia. With Singapore toll free forwarding, employees can travel or take breaks as they wish. More than that, high-level managers and C-level executives do not have to worry about missed opportunities or sales due to unanswered phones.
Since voicemail is largely considered impersonal, call forwarding offers the opportunity for teams to address every single call. Forwarding can occur based on the time of day or day of the week, which is easily managed through an online dashboard. Since these toll free numbers are digital, they are able to “switch on” or “switch off” as needed.
Toll Free Forwarding
Toll free numbers have inherent benefits all on their own. This is because, when a customer calls a toll free 800 number or similar number, they do not incur any of the traditional charges for making a call internationally. More than that, toll free numbers allow even the smallest startup companies to improve their global presence. This is due to the fact that a toll free 800 phone number “masks” a local or personal phone number, giving the caller the impression that the business is much larger than they actually are.
Most international businesses have multiple locations that need a central hub for communications, and this is where Singapore toll free forwarding comes in. No matter where in Asia your organization is conducting business, the forwarding service will connect the two parties together instantly, increasing international exposure.
Singapore toll free forwarding also comes with a host of various features. For instance, Interactive Voice Response (IVR) allows callers the option to contact who they want. They can ask to select a specific employee, or a certain department, such as sales or customer service. This quality service helps your company save time and resources. Read on to learn more about the country of Singapore and how additional features can increase your marketing efforts.
More About Singapore
Singapore is a tropical island with a population of 5.6 million people today. It is considered a “city-state” found off of southern Malaysia.
Singapore is a prosperous nation as well as a global center for finance, commerce, and transportation. They also enjoy a healthy amount of economic freedom. Currently, Singapore is ranked second among the total 43 countries in the Asia-Pacific area. This is largely due to a developed free market and strong stance on having a corruption-free business environment. The Singapore government also encourages diversification and fiscal initiatives that help promote entrepreneurship.
While their main territory is an island, Singapore also has smaller, surrounding islands. The farthest one is Pedra Branca, and larger ones include Pulau Tekong, Jurong Island, and Sentosa. There are roughly a few thousand acres of preserved rainforest in Singapore as well as native plants, animals, and birds. And because of the island’s ethnic diversity, there are many languages nationally recognized, including Chinese, Mandarin, Malay, and Tamil.
As a technology-ready hub, Singapore is considered to have an investment potential that is well worth your time. In fact, this area is a base for multinational companies such as Microsoft, Google, and a few international technology startups. With Singapore phone numbers in and out of the country, your enterprise can take advantage of this innovative and competitive economy.
International Forwarding Service
Another feature that can be useful when used with Singapore toll free forwarding is call recording. These capabilities help you document any incoming calls with the time and date, the phone number, and the length of the call. The actual recording itself can be used for training purposes or if you want to simply keep tabs on customer service quality.
Gathering this information also helps with lead generation. Listening to call recordings can help you understand the needs of your core clients so you can address them better. All of this and more can be enabled with Singapore toll free forwarding.
For more information on these services, contact the staff at Global Call Forwarding. We offer Singapore virtual numbers and Singapore toll free numbers. Our representatives are on call to address all of your questions about getting started today.