VoIP Features
A VoIP phone system comes with virtual tools to distribute and track calls, manage call volume, integrate automation, and more. Here are the features Global Call Forwarding offers with each of its plans:
- Call Forwarding
- Call Transfer
- Local, International, and Toll Free Numbers (1800 numbers)
- Vanity Numbers
- Call Recording software
- Interactive Voice Response (IVR)
- Unlimited Extensions
- Simultaneous Ringing
- Automatic Call Distribution
- Call Tracking
- Multichannel Communication
You can also get these premium services:
- Customizable Caller ID
- Outbound Calling
- SMS-enabled Numbers
- Call Recording
Healthcare Services That Can Benefit from VoIP
This type of phone system can vastly improve how your business interacts within the office, and externally, with its clients. Healthcare services that depend on customer interaction and service and want to offer better caller experience should consider getting a VoIP phone system. Some of these businesses include:
- Care centers
- Clinics
- Clinical trials
- Corporations focused on research and development
- Mainline, established pharma companies
- Dental practices
- Hospitals
- Insurance and claim management
- Medical services centers
- Online and virtual patient care
- Patient care and wellness
- Therapy and rehabilitation