Posts by Samantha Stevens:
How Does IVR Systems Work?
Want an efficient solution for your corporate call center? Interactive Voice Response (IVR) can help reduce your company’s costs and improve productivity. IVR systems are basically automated systems that are …Read More »
Debt Collectors Have to Follow FDCPA Rules
Whether you owe a few hundred dollars or tens of thousands to a debt collector, you may be on the receiving end of some frustrating phone calls. Unfortunately, this is …Read More »
Quantum Communications is Changing Telecom Forever
Hackers are smarter and more capable than ever before, leaving virtual phone lines, computers, and smart home technology susceptible to hacking. Just as software and internet programs are created to …Read More »
How Many Phone Numbers Are Prime?
About Prime Numbers Remember doing middle school math? That was around the time we started learning about complex algorithms, multiplication, long division, and prime numbers. If you can recall, a …Read More »
Vacation Days and Productivity in the U.S. vs. Other Countries
Paid Vacation Days in the United States The United States is the only developed country in the world where paid time off is not required. Yes, you read that correctly. …Read More »
To Conference or Not to Conference – That is the Question
Being active in your trade involves quite a lot these days. Pursuits such as continuing education and constant networking can really take a toll on the average professional, and conferencing …Read More »
The Importance of Effective Project Management
Companies of all sizes should know the importance of proper project management. As C-level executives become busier than ever and deal with the many responsibilities of leadership, funding, and keeping …Read More »
The 7 Different Types of Managers – Which are you?
When you’re first thrown into a management position, how do you handle workflow, delegation, and conflict resolution? Managers have different styles for taking on some of the more difficult aspects …Read More »
7 Ways to Keep Employees Motivated
Did you know that 3 million employees in the U.S. quit their job voluntarily every single month? It’s not too surprising when you think about it. Many employers are unaware, …Read More »