Our Authors
About: Luke Genoyer
Bio: Luke Genoyer is an international businessman from Delray Beach, Florida. He is a Penn State graduate and Ironhack alumni. Luke helps multinational organizations discover and use innovative telecom solutions to communicate with their global clientele. He has over 10 years of professional experience and has worked extensively across the United States, Asia, and Europe.
Posts by Luke Genoyer:
What is International Local Presence?
Local presence is one of the most powerful features of our cloud-phone service. With local presence dialing, agents can connect with between 4-10x more prospects by showing a local number …Read More »
What is iNum?
The 1990s and 2000s were a golden era of globalization. Global trade in goods and services, as well as capital flows across borders, reached unprecedented levels. As a result, businesses …Read More »
How to Invest in Africa’s Fast-Growing Economies with Call Forwarding Services
Collaborated with Meryl D’Sa-Wilson The rise in modern technology usage and emerging markets has made Africa a prime location for international business. So, what does that mean for companies wanting …Read More »
What is E.164?
E.164 is an international phone numbering plan for public telecommunications. This numbering format defines a general format for international phone numbers. It ensures that calls are delivered correctly by assigning …Read More »
What is Phone Number Regulatory Compliance?
This guide talks about phone number regulatory compliance with Global Call Forwarding. Phone Number Regulatory Compliance: An Overview Global Call Forwarding provides virtual phone numbers in more than 150 countries. …Read More »
18 Tips to Increase Call Center Sales
Do you manage a call center that specializes in selling products? This blog was written for you! No matter what you’re selling and whether it’s inbound or outbound, this post …Read More »
Expand Your Global Voice Coverage with Hard-to-get Phone Numbers
Part of growing your business means expanding to regions beyond your country. This can come with its own challenges — restricted access, strict investment laws, unreliable phone service, and more. …Read More »
What is CPaaS? Communications-Platform-as-a-Service Explained
The Communications Platform as a Service (CPaaS) market has seen explosive growth since 2020. Dozens of new industry use cases emerged as a global pandemic forced businesses to shift away …Read More »
9 Themes and Takeaways from Enterprise Connect 2022
Enterprise Connect (EC) 2022 just took place from March 21-24, 2022. This year’s expo was fantastic with a wonderfully decorated floor plan, an absolutely stacked speaker panel, and cutting-edge technologies …Read More »