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Top Reasons Why International Medical Tourists Prefer Calling Toll-Free

It goes without saying that Asia is slowly turning into a major hub for medical tourism. Over the last decade, certain locations such as India, Singapore, the UAE, South Korea, and Thailand have emerged as the leading countries to promote medical tourism.

Moreover, most hospitals and medical clinics in the aforementioned countries have launched their own websites and also offer toll-free numbers for foreigners to call in order to begin learning about the options they offer in regards to medical tourism. Offering a toll-free number particularly has numerous notable advantages for foreigners because of the following:

It is accessible for free

Customers don’t need to pay for the call, no matter from which country they make the call. This helps them save substantially on international call costs which can be high. Thus your toll-free number becomes an effective marketing tool to engage customers and makes it easier for them to connect overall. This is an immensely powerful business tool!

Positive branding

Since perception certainly matters, a toll-free number gives prospective patients a suitable initial impression. You may even flip the switch for a vanity number that spells out a special word or name to enhance brand recall. Some hospitals build entire brands from their toll-free numbers, such as 1-800-MEDICARE, or 1-800-HEART. The phone number becomes the principal marketing strategy.

Enhances customer service

An easy to remember toll-free number makes it very easy for prospective patients to reach your hospital when they have urgent queries. Most people still seek instant gratification, and a toll-free number is often the best way to satisfy them because it provides the human touch, a voice on the other line, and is a salient tool for providing personalized and convenient customer service.


Toll-free numbers may be forwarded to any cell phone, IP phone, or landline number. Moreover, they are portable, no contracts are required, and the number is transferrable to a different service provider anytime. Moreover, the forwarding calls feature comes for free and enables you to take your business anywhere, whether in the hospital or on the road.

Ensures international presence: Your international presence definitely grows with a toll free number. With newer mobile apps being launched almost every day to help consumers reach out, it’s getting easier for hospitals and medical centers to sell to international customers. The number makes you more accessible to your international customers by providing them with an easy, cost-free way to reach you when they have questions about visiting your facility for treatment.


Toll-free numbers, these days, are easy to setup and affordable even for startup hospitals and small medical centers. This is more so as cloud-based call forwarding phone systems make it all the more convenient and cheaper for them. Most major providers offer convenient monthly plans with all-inclusive rates or pay-as-you-go options that don’t require contracts or deposits.

Single point of contact

The number also serves as a single point of contact for the hospital where an international patient can call with any query pertaining to his treatment, services offered and costs, etc. The number is also the sole point for sales and information regarding surgical and medical packages; discounts offered, auxiliary facilities such as foreign exchange, interpreters, local transportation, board & lodging available for those accompanying the patient. Once someone from abroad gets this information readily, it becomes easier for them to decide on the hospital more quickly.

Customer care & support

A vital function of a toll-free number is to provide customer service to its customer base. This particular feature is usable by hospitals to resourcefully and better handle consumer needs and resolve doubts.

Removes obstacles

Research shows that the average customer usually hesitates to dial a hospital’s landline number directly. On the other hand, this doesn’t happen with toll-free numbers which are known to eliminate any uncertainty in the caller’s mind. This ‘free’ aspect encourages an increased number of inquiries and actual visits to foreign hospitals for treatment. Of course, this, in turn, translates into higher profit margins for hospitals. Moreover, additional advantages such as voicemail also help solve routine questions and concerns.

24/7 customer support

A fantastic advantage of toll-free numbers is ’round the clock customer support’ that eliminates time constraints. Those seeking treatment can dial anytime throughout the day or night and not have to be concerned about time differences at all, at their own convenience. This certainly helps to establish long-term relationships with patients.

Cost reduction

Subscription rates for toll-free numbers are comparatively lower than regular telephone devices. A phone line is sufficient enough for using the number. Moreover, installation charges are also minimal, and service providers are also offering additional services such as voice mail, unwanted call elimination, and message centers. This greatly helps in reducing operational costs through restriction of the workforce.

Thus, medical tourism, which is slowly gaining popularity for its cost-efficiency, quality services, professional treatment, use of state-of-the-art medical technology, and the opportunity it offers for traveling abroad, has everything to gain and nothing to lose from a toll-free number.

Top 7 Destinations for Medical Tourism in the World


Tourism has existed for a very long time. However, medical tourism has become increasingly popular in recent times and this is because a lot of people are now looking towards the industry to deal with issues that affect their health.

Medical tourism is the process of traveling from your home country to another country in order to seek medical care. According to a study completed by the Medical Tourism Association, more Americans are traveling abroad in order to seek medical attention elsewhere. Most people travel for medical care because the cost for treatment is less expensive in foreign countries than in their home country. Others embark on medical trips because they want to undergo a process that is illegal in their home country. There are lots of medical procedures that people undergo while traveling abroad. However, the most common treatments are plastic surgery, heart surgery, and even dentistry.

Why Medical Tourism?

There are lots of reasons why people embark on medical tourism. A few of them are discussed below.

  1. It is Cost Efficient: This is probably the number one reason why most people decide to go overseas for medical treatment. By seeking help abroad, this saves on cost for elective procedures. For instance, the price for a particular treatment may be 50% less expensive in another country. Some procedures cost more than $10,000 in the United States, meaning that medical tourists can save $5,000 or more.
  2. Quality Service: It is human nature to assume that if something is cheap then it is likely to be of lower quality, but for a well-planned medical tour, the situation is always different. Most people embark on medical tourism to receive quality services from world renowned medical centers. Most medical tourist centers have been accredited by the JCI; (Joint Commission International) which means the quality standards of medical services delivered will be one of the best any patient can ever receive.
  3. Professional Treatment: Another reason why people go abroad on medical trips is to receive treatment from top professionals. Most of the surgeons who treat international patients have been trained in some of the best medical schools in the world. The hospitals in these countries offer state of-the-art facilities with services to international patients that are equal or greater to the services that are offered in their home country.
  4. Latest Technology: International patients have attested to the fact that they had greater access to treatments using the latest technology in the medical industry. Numerous medical tourism hubs offer tourists across the world the benefits of quality medical facilities at lower costs.
  5. Opportunity to Travel Abroad: Medical tourism allows patients an opportunity to travel abroad and experience life in other countries. Some people may even choose to recuperate in the country where they received the medical treatment.

Top 7 Worldwide Medical Tourism Destinations

More countries across the world are opening up their health systems to medical tourists by providing affordable costs; combining the experience with comfortable accommodations. The following 7 countries are known for providing the best medical care for international patients. Note that these medical tourism destinations have been properly scrutinized and rest assured that the clinics in many of these countries have been awarded JCI accreditation.

  1. India: You are probably wondering why India of all countries should make the list since it is known for ancient medicine. However, if you are looking for one of the best destinations for medical treatment, India should always come to mind. There are many trained and qualified medical professionals who are capable of treating some of the worst ailments in the world today. Indian doctors work very fast to diagnose you and start treatment immediately – which means a shorter waiting time for patients. The costs are also very affordable when compared to other countries.
  2. Singapore: Over the years, Singapore has been able to come up with formidable policies that have resulted in a massive boost to its economy. This has helped it establish its place as one of the most developed countries in the world. Singapore boasts world class medical centers that are operated by some of the best professionals you will find in the medical field. The country has received awards for its state-of-the-art medical service delivery. When considering a country to travel to for medical treatment, Singapore should come to mind.
  3. South Korea: South Korea is also one of the countries of the world that has experienced massive development in recent times. It boasts some of the best medical centers in the world. Hospitals in South Korea have a reputation not only in cosmetic surgery but for treating chronic injuries that people sustain when they get involved in serious accidents.
  4. Costa Rica: Though Costa Rica is more famous for having some of the best tourist attractions in the world, it has also cemented its place as one of the best medical tourism destinations in the world. Cost Rica provides social stability and transparency for its patients and provides them treatment using the latest healthcare technology.
  5. Thailand: Thailand has been able to build its reputation as one of the best medical tourism centers in the world. The quality of service delivery in Thailand is excellent and the health costs are low; which makes it one of the most affordable destinations for medical treatment.
  6. Germany: Germany also ranks in as one of the best countries to visit for medical treatment. They have excellent medical equipment, a wide range of specialized medical professionals, and some of the best medical facilities in the world, which has made it one of the best tourism destinations.
  7. United Arab Emirates: UAE is gradually building its reputation as one of the best providers of high-class health services. They boast of the best medical professionals and expertise that specializes in plastic surgery, abdominal surgery, dental care and many others. This makes them one of the favorite destinations to consider when planning for your next medical trip.

Whichever country you choose in your medical travels, take into consideration that destination is not more important than finding the right treatment for a certain condition. There is no compromise on care just to visit a certain country.