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About: Meryl D'Sa-Wilson
Bio: Meryl D’Sa-Wilson is a writer and content strategist with over 10 years experience. She writes about business trends, travel, marketing, behavioral health, recruitment, remote working, technology, and communications. She is currently the Digital Marketing Manager at Global Call Forwarding, a global provider of local and toll-free numbers. You can reach her on LinkedIn.
Posts by Meryl D'Sa-Wilson:
What is Hosted IVR?
Need an automated voice response to answer incoming calls and help callers reach the right agent? A hosted IVR can help your business manage incoming calls more effectively so that …Read More »
What is Cloud Communications?
Looking for ways to upgrade and expand your business communication system while improving caller experience? Cloud communication services bring greater flexibility, scalability, and functionality to existing systems. This makes them …Read More »
What is a Phone Menu? (Benefits & How to Set Up)
Want to create a responsive and easy-to-navigate phone system? Start with your phone menu to improve caller experience. After all, that’s the first impression your business makes on a customer, …Read More »
What is Telephone Number Mapping (ENUM)?
A brief overview of telephone number mapping (ENUM), its connection to E.164, and how it fits within VoIP and SIP communication systems. Understanding ENUM Most 11-digit phone numbers are part …Read More »
Low-Code vs No-Code IVR Development: Differences & Similarities
Digital transformation can help you modernize your business processes and improve overall efficiency. And one way to accelerate digital transformation within your organization is to utilize more low-code and no-code …Read More »
FreePBX vs 3CX: Features, Pricing, Deployment
Want to upgrade your business phone system but don’t know which provider is better? In this comparison, we will look at FreePBX vs 3CX, specifically at their features, pricing, deployment, …Read More »
Asterisk vs FreePBX: Features, Pricing, Deployment
Want to upgrade your PBX but don’t know which provider to choose? In this comparison, we will look at Asterisk vs FreePBX, specifically at their features, pricing, deployment, support, and …Read More »
3CX vs Asterisk: Features, Pricing, Deployment
Want to upgrade your business phone system but don’t know which provider is better? In this comparison, we will look at 3CX vs Asterisk. More specifically, we’ll review their features, …Read More »
What is SIP Failover and How to Set it Up?
As a business, the difference between a good and bad service is being accessible and reachable at all times. So, needless to say, the best way to build trust in …Read More »