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Work From Home Call Centers You Can Apply For Now

Tired of working out of an office every day from 9-5? Well, you’re not the only one. Certainly, the regular day job is not for everyone. Believe it or not, 9-5 burnout is a real thing. Many people are starting to consider work-from-home options. Likewise, many of these jobs are generally well-paying and offer flexibility. As a result, you can find remote opportunities from a variety of industries and job types. These range from freelance creative services to customer service to lower-level management opportunities. In this vein, let’s look at the benefits of working from home and which work-from-home call centers are hiring.

Benefits of Remote Work

There are countless benefits of remote working. Likewise, these jobs may be full- or part-time and usually allow employees some flexibility in terms of hours worked. Above all, working from home eliminates the need to travel to the office. Therefore, saving on travel time and cost. Additionally, remote jobs also let you juggle two-three different jobs, adding some variety to your work life. These are all reasons why many people are switching to work-from-home jobs, aimed at reducing various stress levels. In other words, when you choose a remote job, you can take more control over your work-life balance.

Virtual Call Centers

Virtual call center jobs can be done remotely from one’s home or office space near the home using voice over internet protocol. Most often, these jobs focus on technical support, customer service, sales, appointment settings, and reservations and ticketing services. So, these work from home call centers are always looking for call center agents, customer service agents, and appointment setters. Likewise, for those interested in landing one of these jobs, it’s important to know that there are two typical paths to obtaining them. First, businesses either hire companies for their own needs or secondly, they may contract with business process outsourcing firms (BPOs).

Work From Home Call Centers Looking to Hire

Accolade Support

About the company: New Mexico-based, brick-and-mortar call center company
Industry: Customer contact BPO
Position type: Independent contractor
Duration/hours: Full-time, part-time
Pay Rate: about $10/hour
How to apply?: On their careers website https://www.accoladesupport.com/agent-application.html

Amazon

About the company: Seattle-based e-commerce giant operating in many countries around the globe
Industry: E-commerce business
Position type: Employee
Duration/hours: Part-time
Pay Rate: about $10-12/hour
How to apply?: Sort through virtual opportunities on their careers website https://www.amazon.jobs/en

Work From Home Call Centers You Can Apply For Now
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Apple at Home

About the company: Apple at Home is the tech giant, Apple’s work-at-home call center program
Industry: Technology
Position type: Employee
Duration/Hours: Part-time with the possibility of full-time during busy periods
Pay Rate: Varies based on the position
How to apply?: On their careers website https://www.apple.com/careers/us/aha.html

Enterprise

About the company: Parent company of Enterprise Rent-A-Car, Alamo Rent-A-Car, and National Car Rental
Industry: Car rental
Position type: Employee
Duration/Hours: Full-time
Pay Rate: about $12.50/hour, French/Spanish-speaking agents make more
How to apply?: Keyword “work from home” search on their career website https://careers.enterprise.com/

Hilton Hotels

About the company: Hilton at Home program provides work-at-home opportunities for reservation and customer service agents
Industry: Hotels and hospitality
Position type: Employee
Duration/Hours: Full-time and part-time
Pay Rate: about $9.70-14/hour
How to apply?: Check the “work from home” box next to remote jobs on their careers website https://jobs.hilton.com/us/en

U-Haul

About the company: DIY moving company
Industry: Transport
Position type: Employee
Duration/hours: Part-time
Pay Rate: $7.50-14/hour
How to apply?: Search for “work from home” on their careers website https://jobs.uhaul.com/

Ver-a-Fast

About the company: Provides subscription verification services for newspapers and telemarketing services for other industries
Industry: Call center verification
Position type: Independent contractor
Duration/Hours: Part-time
Pay Rate: Varies on base pay and incentives
How to apply?: On their careers website

Working Solutions

About the company: BPO providing tech support, sales, ticketing, and customer services
Industry: Call center
Position type: Independent contractor
Duration/Hours: Temporary, project basis
Pay Rate: $7.20-30/hour
How to apply?: On their careers website https://workingsolutions.com/careers/

Virtual Numbers When Working From Home

Some of these companies provide the required equipment, while others do not. However, some companies also provide benefits and incentives where you can get more out of the job. While some experience in these fields is required, some companies also provide paid training. So, if you’re interested, you may find a great opportunity to invest your time into. To keep the communication open and available, freelance or remote workers may also want to consider getting a virtual phone number to handle their business and work calls. Global Call Forwarding provides virtual phone solutions to keep your work and personal life separate.

Make Your Work Life More Engaging

The bottom line is, if you’re interested in finding a work-from-home call center position, there are a good number of opportunities out there. As a result, you can gain a better work-life balance. Additionally, the benefits of less cost of travel, more flexibility, and decent pay are among the greatest deciding factors for those who opt to ditch the office and work from home. Above all, if you’re willing to do the work of researching and applying, you have a great shot at securing a work from home call center job. What more can you ask for? Let freedom boost your creativity!

Dialpad Download Alternatives for Business

Have you heard about using Dialpad? Before you use Dialpad download consider the alternatives. As a way to interact with clients via voice and messaging, it has become a growing choice among businesses that want a communication method that helps them achieve their goals. Used by bootstrapped startups and SMBs, Dialpad seems like an obvious choice, as it enables businesses to manage incoming/outgoing business calls as well as text messages.

However, Dialpad is not without its limitations. Read on to learn more about this service as well as viable alternatives that may accommodate your needs better.

Limitations of Dialpad

Many companies that have adopted Dialpad have noticed that its features are best suited to companies that are mobile in nature. This means that freelancers, sole proprietors, frequent travelers, and those that work from home use it for phone-based communication. However, as many soon realize, it is a less appropriate choice for growing organizations. In fact, many organizations that use Dialpad soon realize that their growth is stunted and its interface isn’t all it’s cracked up to be. In other words, using Dialpad has its risks, which you should consider when using it in your business model.

Why Global Call Forwarding is the Best Choice for Business

As a result, it’s for those reasons and more that make Global Call Forwarding’s virtual phone number service a better Dialpad alternative for business.

Scalability

The feature that makes Global Call Forwarding a solid choice for your telecom needs is scalability. Likewise, we offer five different payment plans that can grow with your needs and usage. Simply change your monthly usage plan to upgrade or downgrade your telecom service.

Additionally, Global Call Forwarding offers rollover minutes for its customers. With Rollover Minutes enabled, your business can keep unused minutes per month – perfect for seasonal businesses.

Dialpad Download Alternatives for Business
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Ease of Integration

Hardware functionality has been reported as a key flaw with Dialpad, specifically headsets. In many cases, it has been reported that a calling party is unable to hear a user despite headsets being properly installed. On the other hand, virtual phone numbers from Global Call Forwarding can work with any device that has audio and Internet capabilities.

There are also complaints about Dialpad’s call relay service. For many users, it is complicated and counterintuitive to handle. While this may be an issue of adapting to a learning curve, the truth of the matter is that larger organizations will see higher rates of failure among their team members. Particularly, Dialpad’s service can mean more time spent training employees than actually using the service. By contrast, Global Call Forwarding’s call relay has been the preferred choice of large organizations for its ease of integration. There’s less downtime spent and more productivity.

Add-Ons

As a subscriber of Global Call Forwarding’s services, you enjoy the key benefit of using a Dialpad download alternative that greatly enhances your business model. For instance, using time-of-day routing can give your business 24/7 accessibility, routing calls to available agents around the clock. If a caller dials your virtual phone number that routes its calls, the inbound call automatically routes to a preselected destination number.

Top-Quality Service

For over two decades, Global Call Forwarding has been the leader of business phone number solutions for:

  • Startups
  • Entrepreneurs
  • Sole proprietors
  • SMBs (small-to-medium-sized businesses)
  • Large enterprises

And our services include a wide array of industries:

Closing

In conclusion, if your business is ready to modernize how it operates, the best Dialpad alternative is Global Call Forwarding. Contact us to learn more about how we can help your organization evolve and adapt to the contemporary business landscape. Above all, users can subscribe to the service within minutes and revolutionize how their organization functions today!

How to Call a Phone From a Computer

Everything we do now revolves around the use of our phones or laptops. We search for information, news, restaurants, services, and even find new people through this virtual web. But what the internet does best is connect us all with its ability to enable easy and comfortable communication. First with texting, then with video calls, and now, we have the ability to call phone from computer as well.

Benefit Of Using Virtual Numbers

The next time your network coverage is down when traveling, you can make a virtual call straight from your computer. All you need is a virtual phone number with outbound calling, and Global Call Forwarding can help with that.

How To Get Outbound Calling?

To start making virtual calls, the first step is to get a virtual phone number by browsing Global Call Forwarding’s available plans and signing up.

Sept 1: Visit Global Call Forwarding and select your new number, then enter the destination number. This is available on this page at the sidebar, or on the virtual phone numbers page.
Step 2: Select a plan, select their optional features, and complete the checkout. Make sure to select “Outbound Calling” during the checkout process.
Step 3: After signing up, a customer service agent from Global Call Forwarding will contact you within 24 hours to complete the process.
Step 4: Once your account and number are set up, log into the Control Panel.
Step 5: Select ‘Outbound Calling’ at the left-hand corner of ‘Account Overview.’
Step 6: In the first column on the left, you will see your PIN number.
Step 7: Select your line. Under the ‘General’ tab, make a note of your Line Password.

How to Call Phone From Computer
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Call Phone From Computer With Zoiper

Outbound calls through the internet are becoming increasingly popular because of their great speed and quality connection. Zoiper is a softphone application that allows users with a VoIP connection to make calls through any device. Here are the steps to follow for using Zoiper to make phone calls via computer:

Step 1: Follow the Outbound Calling instructions and download Zoiper for Windows or Mac. Other options available are X-Lite, MicroSIP, and Phoner.
Step 2: To log onto Zoiper, enter your Outbound Calling PIN as the username and Line Password as the password.
Step 3: For ‘Domain,’ enter ‘mysipaccount.net.’ This is the Global Call Forwarding domain name.
Step 4: Go through the rest of the login process and once your account is ready, you will be able to call phone from computer.

Calling Virtually

Open the Zoiper desktop app, locate the dial pad on the top left, and enter the number you wish to call. You are now making virtual calls from your computer!

More Useful Features

Your calling experience can be made more comfortable and professional with additional features such as Call Recording, Call Transfer, changing your Caller ID, and more.

Receiving Calls On Your Computer

Having a virtual phone number not only allows you to call phone from computer but also lets you receive calls on your computer. To do so:

Step 1: Select ‘Call Forwarding’ from the left-hand corner of your Control Panel.
Step 2: Locate your line. Click ‘Call Forwarding Action’ and enter ‘SIP:[your Outbound Calling PIN].’ For example, if your Outbound PIN is 4572694, then enter ‘SIP:4572694’ in ‘Call Forwarding Action.’
Step 3: Once you make the changes, click ‘Apply’ and then ‘Save.’ Now, you are ready to receive calls on your computer.

Why Change Your Caller ID?

Many people have a cell phone or home answering machine that can detect and display an incoming call’s caller ID. When contacting a customer in a different country, it helps to display a local number on their caller ID. This feature can help your business gain a virtual presence and keep different businesses separate and organized. To change your caller ID on your virtual number, follow these simple steps:

Step 1: In the Control Panel, select your phone line in ‘Outbound Calling.’ Under ‘General,’ you will see your current Outgoing Caller ID.
Step 2: To display your Caller ID as a number from a particular country, choose the desired line from different lines available.
Step 3: Once you make the changes, click ‘Apply’ and then ‘Save.’

Start Making Calls From Your Computer

Virtual phone numbers make business communication much more accessible by providing yet another way of finding and maintaining leads and clients. As the world becomes more digital, it is necessary to keep in touch with new features and services available. This way you can ensure you are doing the best for your business and your customers. Sign up for Outbound Calling with Global Call Forwarding today or contact us for more information on how virtual calling can benefit your business.

How to Call Ireland from US

If you’re from Ireland or you frequently need to do business with people in Ireland, you may be wondering how to call Ireland from US states. So, if you need to frequently make out of country calls to Ireland, you might be looking for an easier way. In this article, we determine how to call international to Ireland. And, provide an option for affordable long distance calling options through Global Call Forwarding.

How to Call Ireland from US Phones Step by Step

Before calling people in Ireland, first thing’s first – you need to figure out the present time in Ireland. Surely, you don’t want your call to catch anyone while they’re sleeping or super late at night. Typically, it’s best for people in the US to call people in Ireland in the mornings.

Step 1: Dialing Out

Once you figure a good time to make your call, it’s time to dial out. But, remember, calling Ireland isn’t like calling people in the states. First, you’ll need to exit the US calling code system. To do this, you need to dial the numbers 011. Anytime you want to call outside of the US or Canada, you’ll need to first dial these numbers.

Step 2: Ireland Country Code

Next, after the exit country digits, you’ll need to dial Ireland’s country code. This number is 353.

Step 3: Dial the Area Code

Once you’ve dialed both 011 and 353, you’ll then need to punch in the area code of the person you’re calling. Just like in the US, there are many different area codes for the people living in Ireland. So, you’ll need to know this number before dialing. If you don’t know the area code of the person in Ireland you’re trying to reach, check out this Ireland area code list.

Step 4: Dialing the Phone Number

Now that you know the area code of the person living in Ireland you’re trying to reach, you can dial that along with their entire 7-9 digit telephone number. So, all in all, the format of the number you’ll be calling will be: 011 (exit USA) – 353 (Ireland’s country code) – XX (Ireland area code) – XXXXXXX (full phone number).

How to Call Ireland from US
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How to Call Ireland Cell Phone Numbers from the US

Another thing that you’ll need to consider before making your call is if you’re calling a wireless cell phone or a landline. This is because Ireland has a different area code for people with cellphones. So, after the US exit code and Ireland’s country code, you’ll dial a specific area code to a specific region. Or, the standard wireless code for the country (80 or 81). So, if you’re not sure of the area code that you’re calling, you might need to use this as the area code. Specifically, if the person you’re calling has a wireless cell phone.

Choosing a Provider for Your Long Distance Calling

If you don’t set up a long-distance calling plan with your current cellular or telephone service provider, you might want to think about doing so. Especially if you have friends or family in Ireland and you plan to call them often. If you don’t get a good plan for out of country calls, you could be looking at steep international charges on your next phone bill. However, while your current provider may offer options for international calling, it still may be a bit more expensive than you’d like. If this is the case, consider other options, like purchasing a national virtual phone number from Global Call Forwarding.

National Virtual Phone Numbers for Calls to Ireland

Maybe you already know how to call Ireland from US phone lines. But, you’re looking for a cheaper way to call friends, family, or potential customers. If this is the case, virtual phone numbers may be right for you. Simply, a national virtual phone number is a phone number that’s given an Ireland area code. This way, you can call people in Ireland without racking up international charges. And, your friends, family, or Ireland customers don’t have to rack up international charges either. With virtual phone numbers from Global Call Forwarding, you pay a monthly fee for the minute plan you select. This way, you can make as many overseas calls to Ireland as you want without paying outrageous charges. Plus, you even have the option to set up SMS at an additional charge.

Getting Your Virtual Phone Number Today

If you think that national virtual phone numbers may be the right solution for your Ireland phone calls, learn more about our services right from our website. And, contact us today to set up your virtual phone number so you can call your Ireland contacts today.

4 Ways Call Forwarding Improves Quality Assurance in Health Care

If you provide services within the health care industry, you have to be aware of quality assurance. And, how to maintain this quality assurance for your customers. This way, they continue to utilize your service instead of looking for other providers. In this article, we discuss some of the ways quality assurance in health care is uniquely important. And, ways businesses within this field can provide the best quality assurance for their customers.

What is Quality Assurance?

Before you can go about giving the best to your customers, you have to understand what quality assurance is. Essentially, quality assurance is providing and maintaining a quality of service for your customers. But, specifically, it means providing this quality in every single aspect of your service. This means providing and maintaining quality at every stage of service; from set up through cancellation.

What is Call Forwarding?

One of the ways businesses within the healthcare industry can increase quality assurance is to invest in call forwarding. To put it simply, call forwarding is a feature of a business phone solution. It allows a call that’s made to a specific phone number to be forwarded to a completely different number. And, it can make quality assurance in health care increasingly better in a number of ways.

1. Being Available for Healthcare Patients

One of the advantages of call forwarding in the health care realm is that it allows you to be more available to your patients. For example, even if a customer service representative is out of the office, they can still take calls with call forwarding. This means fewer missed phone calls from happier customers.

2. Eliminating the Need for Voicemail

Another advantage of call forwarding is that it works to increase quality assurance in health care is by eliminating voicemail. When a healthcare patient calls, they may not always want to leave a voicemail if their call goes unanswered. This may be in fear that their needs won’t be heard. Or, that their call will never be returned. Call forwarding eliminates the need for voicemail as it works to forward calls that go unanswered to lines that reach available representatives.

3. Allows for Mobility in the Workplace

When a healthcare provider has call forwarding set up, calls can be transferrable to cellular devices. This means that even mobile devices can work to increase quality assurance in health care. It also means that representatives in the health care industry never have to miss a trip or business phone call. And, they can answer business calls from anywhere, at any time from their mobile device.

Quality Assurance in Healthcare
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4. Ramping Up Customer Service

The final way call forwarding increases quality assurance in health care is by increasing the overall presence of customer service. Basically, call forwarding allows for the forwarding of multiple phone lines to one business phone number. This way, health care businesses can offer toll free numbers to their patients. Thus, providing a way for customers to call in for free. And, these numbers can all be forwarded to one centralized number or location. This way, customers have multiple ways of reaching your business. But, they are all met with the same great customer service they always expect from your business.

Getting a Virtual Phone Number With Call Forwarding for Health Care

Are you looking for ways to increase quality assurance in health care for your business? If so, call forwarding may be a beneficial feature for your business phone system. To get call forwarding to your business phone lines, consider virtual phone numbers from Global Call Forwarding. These numbers allow you to take advantage of all the business phone features you want, including call forwarding. And, can be set up as local numbers, toll free numbers, or even international numbers. This way, you can offer phone numbers for customers in all areas of the world. And, these numbers can all be forwarded to whichever business phone line you want! To set up your health care business with call forwarding and virtual phone numbers, contact us today to learn more.

Medical Answering Service Feature Ideas for Small Business

Medical answering services can do a lot for your medical practice. Employing a trusted medical answering service will allow your staff to focus attention on patients rather than on calls. Many features are particularly helpful for small businesses using a medical answering service. Read on to learn more about them.

What Does a Medical Answering Service Do?

A medical answering service will handle incoming calls for your practice with a high level of attention to detail. Medical answering services will also ensure that you are meeting HIPAA standards to protect client data. Using the service can free up the time of your staff and save you money on hiring a receptionist. Using the service will also help to ensure your patients feel valued.

How Do I Know if My Business Will Benefit from Medical Answering Services?

Below are some questions to ask yourself in considering whether you need the help of an answering service for your practice:

  • Does your medical practice have a difficult time keeping up with incoming calls?
  • Does your office have a backlog of voicemail messages on a daily basis?
  • Are you repeatedly receiving “voicemail is full” warnings from your phone system?
  • Is your office taking time from patients in order to answer phone calls?
  • Is your office having to allow the phone to ring for long periods before answering calls?
  • Have you been considering hiring staff to manage your call volume?

If your response to any of the above questions is “yes,” then a medical answering service could be a very smart move for your practice.

How Does it Work?

With a medical answering service, incoming calls to your practice are routed to a remote receptionist. Virtual receptionists handle all types of inquiries your practice receives. This can include questions regarding office hours and location. Receptionists can also schedule appointments, manage new patient information, and forward emergency calls. If a caller needs to reach someone in your practice immediately, the virtual receptionist can forward the call to the specific person. Receptionists can handle calls to your practice 24/7, which is very important for a medical practice.

There are many other tasks that answering services can handle that will help your small business practice grow.

Medical Answering Service Feature Ideas for Small Business
Source: DepositPhotos.com – O#151705872 ID#27446420

Virtual Phone Numbers for Medical Answering Services

Using virtual phone numbers for medical answering is a no-brainer. Your receptionist is virtual and you don’t need to be tied down to a landline, so this is the ideal choice. Using virtual phone numbers also allows you to stay mobile in case you need to switch your answering service to another location.

Features to Ensure the Call Center Runs Smoothly

There are medical answering service features that will help your practice thrive. Some of these include:

  • Call forwarding: to be able to use a phone number for patients, but have those calls forwarded to the virtual receptionist
  • Extensions: to be able to route calls to the intended parties as needed
  • Call recording: to ensure quality assurance and for training purposes
  • Sequential forwarding: so that calls are answered in the order received
  • Time of day routing: in case you are using virtual receptionists in different geographic locations to answer calls at different times of day

The use of a medical phone service for your practice could make your office run much more smoothly. If you can run the office more efficiently, more attention can be given to patients. Considering a number of medical answering service options for small businesses is also a must. Many features will complement the service and, ultimately, support the success and growth of your practice.

Can VoIP Change Your Sales Game?

If you have an active sales team, you know how offering any advantage to exceed your competition is crucial. Cutting edge technology – particularly VoIP — can be just what is needed to step up your sales game, for more profits and better overall efficiency.

So, if you are wondering how VoIP service from Global Call Forwarding can change how your sales team performs, we will explore such topics, including:

  • More Efficiency with Directories
  • VoIP Supports Remote Work
  • Taking Advantage of Add-Ons and Functionalities
  • Scalability
  • Variety of Phone Number Options

More Efficiency with Directories

The more efficient you can make your sales team, the better they can perform. Conclusion: Your business performs better. By including VoIP into your sales model, you gain access to a number of features that can boost your sales team’s efficiency. And instead of the hassle of dealing with redundant calls, you can use a directory system known as a PBX, or Private Branch Exchange. Aided by VoIP, inbound callers can be met with an automated service that allows callers to self-direct their inquiries.

For instance, callers that simply want to know your business hours can find that information by dialing through the directory. This saves time the time of your sales personnel that would otherwise be lost. Similarly, you can create direct extensions to your sales personnel so that recurring clients don’t have to be transferred on follow up calls.

VoIP Supports Remote Work

For your sales personnel, they may be on the road for extended periods of time. Working out of the office can be tricky, where sales personnel may be reluctant to give out their personal phone numbers. However, VoIP’s routing capabilities change this, enabling your team to use virtual phone numbers to call important clients as needed.

And for those sales members that work better on their own, VoIP can reroute calls directly to your salesperson’s device. This can be a godsend for sales personal that may be feeling “under the weather” after wining-and-dining important clients to close deals.

Can VoIP Change Your Sales Game? Tips for Sales Teams
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Taking Advantage of Add-Ons and Functionalities

Furthermore, VoIP service is part of evolving technology trends due to the integration and advancements in cloud computing. As the cloud evolves, so do the capabilities that VoIP can offer your sales team. Global Call Forwarding offers a number of these developments as add-ons and built-in functionalities designed to streamline your telecommunications. These include:

Time of day routing: Automatically routes calls to different destination numbers depending on the time of day that a call is received. This can help establish a positive work-life balance, particularly when your sales team seems overworked

Call recording: This add-on enables you to store and review recorded calls made with your sales team. Call recording is essential for most industries, as it can help with liability issues, miscommunications, employee training materials with direct examples, and so forth.

The Scalability You Need

VoIP enables your business to scale as its needs grow and you find better ways of processing increasing numbers of clientele. Therefore, by choosing Global Call Forwarding, you can scale by choosing different payment options as your usage increases. Therefore, this ensures that your sales team is never without open lines of communication.

Variety of Phone Number Options

As you may be aware, Global Call Forwarding offers a wide variety of phone numbers in over 150 countries worldwide. For instance, this includes countless cities and regions to access hyper-specific markets. Additionally, you can choose which type of phone numbers best suit your sales approach, including:

  • Toll free numbers
  • Local access numbers
  • Vanity numbers
  • ITFS numbers
  • UIFN
  • DID numbers
  • And much more

In Closing

Above all, VoIP offers a wealth of benefits that can drastically change your sales game for the better. For more information, contact Global Call Forwarding to get started today and reach new heights.

Marketing Strategies for Your Professional Finance Company

Of all the tasks that a professional finance company faces, marketing consistently proves to be the most challenging. Separating your company from the pack while ensuring that your company runs efficiently is the goal. This is where virtual phone numbers from Global Call Forwarding can offer numerous strategies to capture the best customers. In this article, we’ll cover some of these marketing strategies for professional finance companies, including:

Raising Your Professional Image with Toll Free Numbers

Your finance company thrives on how well it can project a professional image to new customers and long-term clients. In fact, this is non-negotiable. After all, when money is at stake, an unprofessional image can make your customers unsure whether they should trust their financial future with your company.

Luckily, Global Call Forwarding offers the answer to this common problem facing your professional finance company: toll free numbers.

How Toll Free Numbers Can Enhance Your Company’s Appeal

Toll free numbers immediately impart a professional aesthetic easily. Because your company is footing the bill for calls as the subscriber, customers inherently trust your company’s integrity. Especially when it comes to solving their problems. Additionally, many professional organizations that deal with high-volume and high-priority clients use toll free numbers to appear more professional. Therefore, using toll free numbers imparts the same professionalism that those organizations benefit from. Third, toll free numbers give your company a type of “geographical agnosticism.” This means that your company has made a conscious effort to appeal to a national (and international) audience. Simultaneously, geographical agnosticism can help avoid negative stigmas associated with certain areas of the country where you may be headquartered.

Achieving Localization with Outbound Calling

Have you ever received an unsolicited phone call, with digits on your caller ID reading something to the effect of “V482072508XXXXXX….?” If so, you’ve obviously not recognized the phone number as being familiar and probably didn’t answer the call. Those unintelligible digits preceded by a “V” means that a company somewhere placed a call without a crucial element for using virtual phone numbers: outbound calling.

Marketing Strategies Professional Finance
Source: DepositPhotos.com – O#69202269 ID#27446420

What is Outbound Calling?

In short, outbound calling enables you to reach customers with the digits of the virtual phone number that you subscribe with. Simply, this means when you use your virtual number to make calls, the actual digits will appear on caller ID’s. For your professional finance company, this is extremely important, as you want a direct way to reach leads and clients.

Outbound calling enables you to reach customers even across international locations. For instance, if you wanted to reach customers in Dubai, having outbound calling enabled for your virtual phone number will ensure that a +971 number will appear on their caller ID. Therefore, if you’re looking to market your finance company by cold calling new prospects, outbound calling is mandatory.

Gaining International Appeal

If you’re looking to market your finance company, you’re probably no stranger to capturing new markets abroad. Even if your company is headquartered in one of the financial hubs around the world (ex. Hong Kong, New York City, London), customers typically want to invest their money with domestic businesses.

Marketing with Virtual Phone Numbers

Luckily, Global Call Forwarding offers virtual phone numbers in over 140+ countries around the world. By offering domestic and international callers lines of contact that resemble those used in their country, you demonstrate that your company is ready to do business in their country/region.

This also helps alleviate anxieties about possible language barriers. After all, if your company has a non-domestic line, chances are your company has also taken the initiative to hire staff that can speak their language. Because virtual phone numbers instantly route calls, it is easy to market these phone numbers and then reroute calls to a call processing center. Once redirected, employees located in the same time zone and with the same language can transact and assist callers with their inquiries.

Conclusion: Get Marketing Solutions from Global Call Forwarding

So, if you’re ready for marketing strategies for your professional finance company, consider subscribing with Global Call Forwarding. As a telecom provider for more than two decades, Global Call Forwarding has helped SMBs and large enterprises to achieve their marketing goals. Visit www.globalcallfowarding.com today to begin marketing your company more effectively with virtual phone numbers and related tech solutions!

How to Start an Order Fulfillment Company for E-commerce Business

Year after year, an increasing number of retailers take their businesses online. Recent data indicates e-commerce accounts make up close to 10 percent of all retail sales. However, research anticipates growth around 15 percent annually in this sector. In other words, the precedence of the Internet has customers worldwide shopping online. So, to keep customers happy, a business owner must ensure accurate fulfillment of orders, quickly, and efficiently. Optimizing e-commerce fulfillment strategies is the key to success.

To clarify further, this means order fulfillment companies are in-demand and the demand will increase. Below are steps explaining how to start an order fulfillment company for e-commerce business and what to expect in the process.

What is Order Fulfillment?

Order fulfillment refers to the method that is used to fulfill customer orders. For e-commerce, companies may choose to manage their order fulfillment in-house, while other companies may choose to operate using drop shipping or third party fulfillment. For third party fulfillment, some companies are solely dedicated to fulfilling the orders of their clients (other businesses). This offers businesses the ability to devote more of their time other aspects of the business, while still being able to access data regarding inventory and sales. Third-party fulfillment is often chosen because it decreases costs related to packaging and shipping.

Deciding Which Type of Fulfillment the Company Will Offer

There are a number of roles your fulfillment company can play. A business owner decides whether the fulfillment company holds responsibility for storing, packaging, shipping, tracking, and more. Based on this decision, a business owner will make other decisions regarding equipment, facility, and staffing.

Phones and Communication Systems

Most notably, a fulfillment company is a high-tech business. This means there is a strong need to respond in a high-tech fashion. A business owner must understand this is not the place to cut corners. The right access to websites, operational equipment, and phone systems is critical.

Staffing a Fulfillment Company

A business owner can launch a fulfillment company with two or three people. A business owner will name a fulfillment manager, a warehouse manager, and a fulfillment specialist. The fulfillment center manager should have the ability to make sales calls. A fulfillment manager will also be responsible for walking clients through the initial setup. The warehouse manager is responsible for installing any warehouse management system. Furthermore, this person is in charge of writing all back end procedures and training personnel.

How to Start an Order Fulfillment Company
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Sales

It is imperative that a fulfillment company makes a consistent effort to market and sell its capabilities. A business owner must focus on sales efforts to add more customers and grow. One method is to use sales personnel to generate leads and then have the fulfillment manager drive the sale moving forward. A larger fulfillment company may need a specialist to come in and provide advice including selling skills.

Marketing a Fulfillment Company

A business owner must provide a basic marketing campaign to take an order fulfillment company’s messaging forward to the current client base as well as potential clients. A business owner should not solely rely on existing sales personnel to develop accounts. Sales representatives are, at times, reluctant to offer new services to their clients. Because of this, marketing campaigns can prove to be very useful.

Pricing Matrix For Order Fulfillment Services

Establishing a pricing system for the fulfillment company may present challenges at first. The company’s pricing system must include all services that are completed. Therefore, fees may include storage, customer service, and more. Some pricing options may include:

  • Storage charged at a price per pallet, per month
  • New product set up fee
  • Warehouse fee
  • Receiving services fee
  • Order receipt fee
  • Shipping materials cost
  • Reporting fees
  • Customer service
  • Initial set up fee

Challenges Faced by E-commerce Businesses

E-commerce businesses face challenges, which include competition, finding the best products to sell, reaching a target audience, generating traffic, retaining customers, choosing the right technology, and achieving long term growth. Understanding these challenges will help you run a successful order fulfillment company.

In Closing

In essence, order fulfillment is the backbone of an e-commerce business. The strategy for order fulfillment for customers directly affects everything from customer satisfaction to profit margin. Therefore, a business owner must consider this carefully. Another thing to be considered carefully is scalability. A business owner who starts a fulfillment company has a goal to grow. Likewise, having a plan in place that outlines how you will grow and keep up with the growing needs of clients as well as adding new clients is very important. As a result, providing customers with the best value through order fulfillment is key to an effective operation. Above all, a business owner that helps clients to maximize profits and efficiency is destined to succeed.