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International Toll Free Number Providers

There are a lot of business owners who are hoping to expand their business in the international market but they do not know how to begin. Taking a look at international toll free number providers and all of the services and features they offer will be ideal because it can help business owners reach more customers. At the same time, these services will make it easier for customers to contact the company they need to connect with.

You should always do a search of the best companies for toll free numbers to be sure that you are getting the best services for your business needs. Once you seek the help of an international toll-free number provider, you will then be given a toll-free number for international customers to call whenever they need to reach you.

Does Your Business Need Services From Toll Free Number Providers?

There are lots of small businesses that are popping up in 2020. It will be hard to compete with all of them because you may be offering similar products or services to what they have.

You can use this technology in order to become more present in the eyes of your customers, offering an additionally beneficial channel of communication in regards to customer service. You will make them feel that you are near even if your office is actually located in a far away location. The uses of a toll-free number can also give you access to various features and tools that will be beneficial for your business such as account management, select country forwarding, black and white lists, and much more!

5 Benefits of Choosing a Reliable International Toll-Free Number Provider

Global Call Forwarding is one of the top-rated international toll-free number providers in 2020. They have been in business since 1996.

Being accessible to your customers is one of the major factors to consider in having a successful business. If your customers are not able to connect with you, they will look at your competition instead. You will lose sales and your customers in the process, especially if they inform the people they know that your company cannot be trusted.

When you use toll-free numbers for your business, your customers can reach you whenever and wherever you are located globally.

Some of the benefits of using toll-free numbers are as follows:

1. You can provide excellent customer service.

What is the one reason why people keep on choosing a certain brand? When they see that the company is always willing to answer their questions, they will be more than willing to recommend that same company to the people that they know. You may have different toll-free numbers for different locations depending on the people you want to reach.

2. You will allow yourself to be present in various locations all at once.

Your physical location may be in a place outside the country that you are trying to target. With the use of toll-free numbers for business provided by international tollfree number providers, your target market will not feel that you are far away. You may come to a point that you are so focused on your international customers that you overlook the customers who are in the same area as your actual office’s location. Make sure that your customers are aware of your presence no matter where you are, whether they are international or local.

3. You do not have to spend a lot of money to get this service.

One of the misconceptions about the services that are provided by international toll-free number providers is that the service is expensive. This is not true at all. Surprisingly, toll free numbers provided by Global Call Forwarding are indeed affordable and you do not have to worry about expensive international calling rates. Aside from the basic toll-free service that you can get, there are some added features that you can use with your number to improve the customer connection even further.

4. You allow yourself to become more flexible.

Since the toll-free numbers you get are very versatile, you can forward the calls to your landline number at home or you may forward them to your phone so that you can still be reached even when you are outside of your office. Since toll-free numbers are portable, they would not require contacts. You can use them with any telephone carrier. Just imagine how convenient this can be to your business! You can be traveling and still attend to your customer’s needs without the barrier of distance.

5. You manage to improve your reputation.

If there is one thing you should realize as a business owner, it is that you have to improve your reputation so that you can reach even more customers. The more positivity about your reputation spreads, the better it is for your business. Buy toll free international numbers and use them when creating various pages throughout social media sites and people will leave their reviews based on the products or services provided from you. International toll-free number providers such as Global Call forwarding will be sufficient for your business needs.

Why Should You Choose Global Call Forwarding As Your International Toll Free Number Provider?

Now that you know some of the benefits that it can provide for your business, you still need to know the reasons why it is ideal to get the services provided by international toll-free number providers such as Global Call Forwarding. Here are some of the benefits that you can expect:

  • You will come across as a company operating in a specific country, city, or state.
  • You will be able to centralize incoming calls that you are going to receive. You may not realize how important this is until you start getting many calls from various customers.
  • You can make your business appear larger than it actually is; sometimes this is important, based on your business strategy.
  • You can make your business more accessible to different people.
  • You can also eliminate people’s concerns about calling a number from another country.

Based on all of these reasons mentioned above, do you see how international toll-free number providers such as Global Call Forwarding may actually offer you something that may be immensely beneficial? International toll free numbers can be an excellent move for your business in 2020, especially as companies transition to remote work. The earlier that you invest in it, the higher the rewards are going to be in the future.

Toll Free Number Providers

How Toll Free Numbers Can Save Your Startup

According to Forbes, 90% of startups fail. That’s a staggering number, considering how many new companies try to get off the ground every year.

In the United States, startups are becoming more and more common. There’s a lot that goes into these businesses, too. Finding the right products, creating a marketing plan, securing funding, and exacting a location can take months or even years to prepare. Many people choose to leave the stability of their “9 to 5” job just so they can chase this dream. This is why it’s so important to make sure every detail of your startup is just right.

Sometimes new entrepreneurs feel like they’re constantly fighting an uphill battle to become profitable. Not only are they competing with other startups and mid-size companies, but they are going up against large organizations with greater resources. All of them are clamoring for the same customer base.

As a startup you have to establish an advantage for yourself, otherwise you may face a shutdown, or even worse, bankruptcy. So how can you differentiate yourself in the market and get clients to spend their hard earned money on your products and services?

Small Brand, Big Branding

Your brand is small now, but you don’t want to be seen as small. That’s why it’s all about brand recognition. You may have heard it said that a consumer needs to hear your company’s messaging at least seven times before finally making a purchase. One way to do this is through having an easy to remember toll free number. It doesn’t matter if you’re only one person working the business or a group of twenty, an 800 number shows that you’re a small company that means big business. By fielding client inquiries and making sales calls from a toll free number provider, you instantly increase your “presence” and make yourself look like a real organization.

You may have heard of vanity numbers before, which can be a local or toll free number. For instance, 1-800-FLOWERS, 1-800-PET-FOOD, and 1-800-ATTORNEY are pretty popular ones that come to mind. Vanity numbers help people remember your name faster than your competitors’! You can choose a vanity toll free number that works just as well for your startup, allowing you to give the impression of being well established. Your vanity number should be a word or short phrase that’s catchy and relates to your industry. Toll free number providers can conduct a search to make sure your perfect number hasn’t already been taken.

An 800 toll free number is also great for startups that provide products and services all across the country regardless of location. So for example, if your main startup office is based in Miami, Florida, you don’t want Los Angeles, California clients to know your Miami area code. They may think you’re too “small” or too far away to give them what they need. Toll free numbers show that your company is accessible from literally anywhere.

Get More Client Satisfaction

One of the biggest struggles a startup can face is how to achieve customer satisfaction. Even just a few unhappy customers at the beginning of your business can really hurt your company, especially if they leave unhappy reviews online for others to read. People associate toll free numbers with credibility and professionalism. There’s an aesthetic appeal that comes with getting an 800 number. They give everyone the impression that you’re in it for the long haul and are dedicated to excellent customer service.

Toll free number providers help connect your toll free numbers to the lines of your choice. So no matter where you are, everyone can reach you on a portable 800 number without needing to change your extension. If your startup has a call center overseas, then toll free number providers give people a way to reach your brand twenty-four seven. They can call no matter what time of day it is, whether it’s 2pm or 4am, and anywhere in between. No one has to face an answering machine and can get their issues resolved quickly.

Make Your Job Easier

Startup owners have many uneasy responsibilities when growing their company. They must make difficult decisions that can change the course of their entire business model. Just one of these decisions is properly understanding how to make the most out of their limited marketing budgets before they run out of funding.

As we stated earlier, toll free numbers are also digital. This means each 800 number you receive can be tracked for sales and marketing purposes. So for instance, if you set up several lines in one city, you can test them against each other and see which ones serve your startup best. If a line just isn’t working out, you can cut it with no further issues.

Toll free number providers can also help you scale your startup correctly. You may have one working line now, but what happens when you have a sudden and unexpected surge of callers? Your company needs to have the right infrastructure to make it work. So if you’re fine using a personal cell phone line for now, this method will not hold you for long. Otherwise customers will always get a busy signal or answering machine when trying to connect with you. When paired with just the right amount of manpower, toll free numbers scale your business by handling a much larger call volume.

Want to take a break from the office life? Even startup owners need a vacation now and then to refresh their creative side, and you don’t have to feel guilty about doing it. Toll free number providers can help you forward the 800 number to any landline or cell phone. Customers can freely call any other member of your team and you won’t have to be bothered if you’re out of town.

Contact Global Call Forwarding

Are you ready to give your startup the push it needs to be a part of the thriving 10% to success? Global Call Forwarding is a toll free number provider with years of experience helping startups turn into large businesses and international corporations. Contact a member of our team today for assistance if you’re interested in purchasing toll free numbers for all of your business needs or order here on our website for a free trial and instant activation.

How to Forward Calls with T-Mobile

This article discusses the forwarding of incoming calls and text messages to T-Mobile phones. It also gives background on T-Mobile and information on international call forwarding services in general, and the many benefits available.

T-Mobile is one of the most well-known mobile phone companies in the world, and their services are often highly praised for its great quality as well as affordability. Among the many conveniences, they offer their customers, call forwarding is one of the best, enabling their users to route calls as needed. To make things simple with T-Mobile call forwarding, a variety of codes can be utilized for fast, efficient access.

Self-Service Short Codes

Mobile users, with monthly and prepaid T-Mobile accounts, can use self-service shortcodes to activate plan features such as call forwarding. However, non-T-Mobile codes do not work with the Simple Choice Plan with No Credit Check. The process for using self-service shortcodes is straightforward. First, locate the code from the following table. Then, dial the code on your mobile phone and hit the call button.

Short Code What the Self-service Short Code Does
##004# Cancel call forwarding
**21*Phone Number# Turn on unconditional call forwarding (CFU) to a number
##21# Turn off unconditional call forwarding
**61*Phone Number# Turn on call forwarding if no reply (CF NRY) to a number
##61# Turn off call forwarding if no reply
**62*Phone Number# Turn on call forwarding when not reachable (CF NRC)
##62# Turn off call forwarding when not reachable
**67*Phone Number# Turn on call forwarding when busy (CFB
##67# Turn off call forwarding when busy
**61*18056377249**seconds#
Insert the desired number of delay seconds
This changes the call forwarding delay time from five to 30 seconds. For example, dialing **61*18056377249**12# sets a 12-second delay.
*43# Turn on call waiting
#43# Turn off call waiting

Forwarding Calls Using Cell Phone Menus

Mobile phone users can set call forwarding options using the menus on their phones. Each brand of phone is different, and their menu options vary. Below is an example of activating or deactivating call forwarding on an Android HTC One S phone.

To activate or disable call forwarding, do the following:

  • Touch the “Notification” bar and slide down.
  • Tap the “Settings” icon.
  • Scroll to “Phone” and tap “Call.”
  • Tap “Call Forwarding.”
  • Tap “Always Forward” to enable or “Disable” to disable call forwarding.

The T-Mobile support web site featured the above example.

Forwarding Text Messages

T-Mobile lacks provision to forward text messages. However, the T-Mobile website offered the suggestion of using a 3rd-party app.

Background on T-Mobile

T-Mobile US has its headquarters in Bellevue, Washington. Its majority shareholder is a German company, Deutsche Telekom (DT). T-Mobile provides wireless voice and data services in the United States to 73 million customers as of the first quarter of 2017. T-Mobile began as VoiceStream Wireless PCS in 1994. After a spin off, a buyout, and a merger, it became T-Mobile in 2013.

T-Mobile operates a 4G LTE network that can reach over 312 million potential subscribers. The term LTE stands for Long Term Evolution (a technical process for high-speed mobile devices), and 4G stands for fourth-generation wireless standard. T-Mobile has roaming agreements with several mobile network providers. It also markets T-Mobile HotSpots, which consists of public and private Wi-Fi networks.

Products and Services

T-Mobile ONE

T-Mobile ONE will be the only rate plan offered in the future while T-Mobile phases out Simple Choice. The plan includes unlimited voice minutes, text messaging, high-speed data (32 GB/ month), High Definition (1080p) video streaming, and 10 GB of High-Speed Mobile Hotspot data at 4G LTE speeds. Beyond the 10 GB limit, Hotspot data slows to 3G speeds

Simple Choice

The Simple Choice plan was part of T-Mobile’s Un-carrier initiative. The plan dropped contracts, subsidized phones, overage fees for data, and early termination fees. T-Mobile no longer offers the Simple Choice plan to new customers although existing subscribers can keep their plans.

Capping Unlimited Data Users

Some users, with unlimited data plans, have been violating T-Mobile’s Terms & Conditions regarding tethering. Tethering is the sharing of a mobile’s internet connection with other devices. This has created speed issues for all other customers, and as a result, T-Mobile is removing user access to unlimited plans and substituting tiered plans.

T-Mobile InReach Program

The InReach Program provides free cell phone service with limited voice minutes for income-eligible families. The Universal Service Fund sponsors the program in some states as well as Puerto Rico.

MetroPCS

MetroPCS merged with T-Mobile in 2013, but continues to offer prepaid wireless services under the MetroPCS brand.

GoSmart Mobile

GoSmart, a branded T-Mobile service, offered no-contract wireless services to “Authorized Dealers.” In 2016, TracFone Wireless bought the brand the accompanying 326,000 GoSmart Mobile customers.

T-Mobile Reviews

One area T-Mobile has gained a tremendous amount of applause for is speed, as their speed in populated areas is superior to that of its competition. Furthermore, T-Mobile offers large amounts of data for very low prices. There are no contracts or termination fees, and they offer a payment plan for phone purchases. Help and support has also greatly advanced in recent years, as it has become a necessity for companies like T-Mobile to offer customers the best support possible. The one major drawback is abysmal rural coverage.

Call Forwarding, Another Perspective

Global Call Forwarding (GCF) provides international call forwarding services. Businesses that purchase those numbers often have offices in other parts of the world but desire to maintain a virtual presence in other locales. These ITFS numbers function as described below.

  • The caller dials the number.
  • GCF forwards the call to a programmed destination.
  • Your business receives the call on a landline, mobile, or PBX system.

GCF also offers many forwarding features with its toll free numbers.

Sequential Forwarding

Sequential ring delivers calls down a list of programmed phone numbers, which is essential for many businesses. For example, if a person is away from their desk, the next number in the list receives the call. The user can set the ringing time for each destination, and the call sequence can have four additional destination numbers.

Time of Day Routing

Time-based call forwarding routes calls based on the time of day or day of the week. For example, from 9 AM to 5 PM, your office number may ring. From 5 PM to 6 PM, you may direct calls to your mobile phone and from 6 PM to 10 PM, to your home phone. You may direct all late night calls and weekend calls to voicemail.

Failover Forwarding

Businesses can program multiple phone numbers or Session Initiation Protocol (SIP) accounts that use different Tier 1 carriers. If the first number or SIP account is busy, the system forwards the call to the next number or SIP. Failover forwarding prevents dropped calls.

Advanced Interactive Voice Response (IVR)

IVR establishes a computer greeting system that receives incoming calls. It interacts with callers via prompts and directs calls based on voice or keypad responses from them. The cloud IVR solution can be customized to meet your business needs.

Select Country Forwarding

Select country forwarding directs calls to numbers based on the caller’s geographic location. Therefore, if a person is calling from France, a French-speaking attendant will receive the call.

Forward Fax

This feature receives and forwards faxes to an email address as image files.

SMS Forwarding

Unlike T-Mobile, GCF provides plans to forward SMS messages to your email address. Users must subscribe to an SMS enabled phone number. Users can view the details of SMS messages on the GCF online control panel.

Start-up Business Tips and Resources

What Is A Startup Business?

A startup business is a newly emerged, fast-growing entrepreneurial venture that is designed to meet a specific marketplace need by developing a practical business model based on services, innovative products, a process, or a platform.

In recent years, the terminology, “startup” has become very popular among millennial and young individuals with a strong business mindset. Startup businesses have evolved to be more of a cultural movement with an outlook that is a complete deviation from standard or traditional companies.

The modern day startup business offices are not like the typical offices where a certain dress code is mandatory and a formal setting is to be maintained. Startup founders are often seen wearing casual clothes to meetings; office spaces can look very casual with a very youthful and vibrant atmosphere.

What Is The Difference Between a Startup Business and a Small Business?

Sometimes when you hear the word “startup” being thrown around, many begin to imagine coders, software and app developers, and the likes.

There are so many misconceptions about how this term is being used to describe businesses, that it’s often assumed it can only be applied to tech companies. However, the reality is that a “startup business” does not necessarily mean that it is strictly technology-focused. Startup businesses and small businesses share a number of similarities, but there are a few differences that distinguish both ventures.

Growth

One major difference between startup businesses and traditional small businesses is the way growth is being conceptualized. Startup businesses are designed to grow really fast, that is, they typically tend to rely on technology in order to reach a larger market.

A specific instance of startups is how apps can go from having just a few users upon launch, to millions of users in a matter of a couple months; this is the typical format of many startups.

On the other hand, traditional small businesses are designed to scale up at a slower pace. They usually do not have access to financial support to grow fast and generate revenue like startup businesses, so the growth is more incremental.

Funding

The ways that startup businesses and small businesses seek funding can be quite different. While startup businesses often rely on direct funding from venture capitalists or angel investors, small businesses often have to rely on loans and grants. Generally, startup businesses tend to get more help from their investors as they are actively involved in the operations. However, small businesses will usually report to their banks with respect to their loans or grants.

How to Start a Business

There are a number of obvious reasons why more people are quitting their jobs and starting businesses. Firstly, many people do not get the satisfaction they expect from their jobs. Secondly, there is a shortage of jobs in the labour market – which drives many people to seek out opportunities by establishing their own businesses. Another reason is the fact that many individuals have ideas that provide solution to a specific market need.

While many have great business aspirations, they often do not have a clear picture of what starting and growing a business entails. Many will fail as a result of a lack of preparation or market research. Becoming an entrepreneur is not as easy as many want it to be. It requires hard work, time, and a lot of effort.

Here are a few tips for startups and guidelines that will help you to start your business and make it successful.

Brainstorming

This is one of the most important phases of starting a business. Every business opportunity starts with an idea. These ideas often come in the form of solutions to a problem or they must be able to fill a gap. Whatever your ideas may be, there are many ways by which you can turn them into a viable business.

The brainstorming phase should include extensive research into the field or industry you plan to set up your business. You must identify companies that are already providing a similar solution and think up ways you can offer your services differently at a better rate.

Develop a Business Plan

This stage requires you to go into more details about your business idea. This is the stage where your ideas begin to materialize. A business plan will show in clear terms whether your business will be profitable or not. Also, you need to answer questions like:

  1. Who are your customers?
  2. Target market and size?
  3. How will your business be financed? Will you need to apply for a loan or invest your own money?

A well-written business plan will help you answer these questions.

Business Structure
It is important to identify what type of business structure you want to run. The type of entity that your business is will determine a lot of things like how it is being taxed and its liabilities. If you want to run your business alone, then you must consider a sole proprietorship. Alternatively, a partnership is where there are two or more people involved. There are also other options like a corporation and Limited Liability Corporation.

Register Your Business
Before your business can run as a legal structure, you need to register it at the appropriate government agency. This process will involve registering your business name as well as providing other information about your business.

Determine the Type of Technology to Be Deployed
Every business today is being run with a set of tech tools to improve their efficiency. It is important for you to determine what type of technology will be suitable for your kind of business. Technology such as mobile apps, social media, and enterprise software are tools that can help your business become successful.

Insurance
Many businesses overlook insurance as something that they can get away with until they need it. There are various types of insurance coverage. But it is important to choose the type that best suits your business.

Build a Team
Unless you plan to run a ‘one man’ business, you are going to be faced with the task of hiring the best team to get your business running. The process of hiring a team must be tailored to the gaps that need to be filled in operations. Proper division of tasks and assigning roles to your team can play a major role in whether your business survives or not.

Branding and Advertising
A marketing plan should be put together in order to maximize your advertising and marketing efforts. A proper media campaign should be carried out to spread word about your business along with the products or services that it are being offered.

Four Key Points that a Startup Needs to Succeed:

  1. Customers – You need to identify a need that has not been met by the market. Determine whether you can provide solutions and if the market is right for you.
  2. Product – Your products or services must directly help your customer solve a problem or meet a need or desire. If it’s a product, make it very simple and adaptable to use.
  3. Timing – Every business opportunity has a limited window or period during which it will be viable. Entering a market too early or too late usually comes with great risks due to market uncertainties. The best timing is often when there is already a customer base that has not had their needs satisfied.
  4. Competition – Excess competition against an influx of new customers can make the market quite tough for new entrants. However, this offers many opportunities to disruptions that can take on the competition by creating new opportunities.
  5. Finance – Maximizing profit with minimum risks and costs.

Related: Business Phone Solutions

International Phone Calls Are Illegal In North Korea

North Korea has been in the news for many years for reasons that are far from positive. The country has remained in the spotlight due to the approach of the government toward international relations under Kim Jung Un’s rule.

Several issues such as the crisis between North and South Korea, the nuclear program and testing, and a gross violation of human rights and freedoms, have all been in the forefront of the country’s reputation.

There are necessities that are being enjoyed by the rest of the world, for example, public access to communication in North Korea, which are extremely monitored by the government. Another instance, as far as North Korea telecommunications is concerned, is in regards to the fact that international phone calls are illegal in North Korea. There is also a very strict regulation of any usage of technology in North Korea.

Why Are International Phone Calls Illegal In North Korea ?

The North Korean government holds the use of communication technology in the country with a very tight grip, especially to countries that are referred to as “enemies.” This was revealed in a report by Amnesty International.

North Korea has a popular mobile phone service which serves more than 3 million subscribers. But international phone calls are not permitted on this network as it is restricted to only local calls.

Only a select few citizens and foreigners are allowed access to the internet. However, some North Koreans have access to a closed-off network which can connect to only domestic websites and email services that are also closely monitored by the government.

Ordinary North Koreans are not allowed to use mobile phones to call members of their families who have defected as they risk being sent to detention camps or political prisons.

“Nothing can ever justify people being thrown in detention for trying to fulfill a basic human need – to connect with their family and friends” stated Arnold Fang, an East Asia Researcher at Amnesty International.

The restrictions by the North Korean Government on international phone calls as well as information coming from outside reveals the intimidation and oppression of the North Korean populace since Kim Jung Un became the leader in 2011.

Arnold Fang also states, “To maintain their absolute and systematic control, the North Korean authorities are striking back against people using mobile phones to contact family abroad.”

Several reports have affirmed that the North Korean government sees the absolute control of communication in the country as a weapon by which they can suppress the voices of the people. Their stance on international calls and communication technology is in a bid to obscure the realities and information about the extent of human rights violations in the country.

Most people who have fled the country often live in a constant state of fear due to not knowing the situation of their families. The inability to contact their loved ones leaves both parties in the dark about whether they are alive or dead, imprisoned or being investigated.  

south korea call forwarding

How Do North Koreans Communicate With The Outside World?

Many North Koreans have relied on the booming private economy to gain access to smuggled clothing, food, and other goods from China. Along with this trend includes the smuggling of mobile phones and SIM cards. This practice is however not without great risks.

In a 2016 report by the New York Times, it was revealed that North Koreans have had to rely on smuggled-in mobile phones from China in order to connect to the rest of the world. People who live near the border with China are at an advantage as they can easily take advantage of some of China’s mobile networks to make international phone calls. For people in other areas, however, the ability to communicate with the outside world is much less easily done.

Government Crackdown on Illegal China Phones

Making calls at the border has become increasingly difficult to take advantage of as Kim Jung Un ordered that there be more measures put in place to prevent the exchange of information between North Korea and the outside world. This major government move has also cut down the number of North Koreans defecting to South Korea from 2,914 in 2009 to about 1,276 last year (Source: New York Times).

The North Korean government strengthened the crackdown on mobile phones that are being smuggled in from China with measures such as deploying surveillance devices and more soldiers along the border. High tech devices that jam communication signals have been deployed and used to trace calls back to those who used the banned mobile phones. The level of risk involved is massive, and North Korea has no issue going to the most drastic measures possible to halt the ability of their nation to communicate with those beyond their country’s borders.

Arrests and Incarceration

There is always a high price to pay whenever someone gets caught making illegal international phone calls in North Korea using smuggled Chinese mobile phones. Those who get caught are often sent to reform facilities and prison camps. In some cases, they are made to pay a certain fee as a bribe, if they have connections to influential people. According to several interviews by amnesty international, it appears that bribery is the motive behind many arrests.

Being sent to a reform facility is usually seen as a better scenario as this means a person would spend only about a year or two. Many people have been released with the assistance of bribing. Political prison camps are seen as much worse cases because they carry a longer, harsher sentence.

For those willing to take the risk, creativity and ingenuity are used. Many North Koreans who have a need to make international phone calls often come up with methods to avoid detection. When making international phone calls, they make use of pseudonyms and kept their conversations very short. Sometimes they climb up remote mountains to prevent their calls from being jammed or from being spotted while making illegal international phone calls.

The High Price of Communication

The imminent desperation and need for communication with the outside world has given rise to middlemen who offer the service to those who do not own a Chinese mobile phone. These middlemen get paid to set up phone calls so that the communication can be executed. This style of broker system is also used by defectors to send money to their families in North Korea.

Generally, the cost for this service can be quite high. The middlemen can take up to 30% of every USD1000 cash transfer as commission. However, the downside is that there are no guarantees that the money will reach the recipients. This is due to the fact that security agents are always on a mission to intercept money transfers, whenever possible.

There are also cases where family members send Chinese mobile phones, SIM cards, and money by bribing border patrol agents. With an increasingly tightened border, the bribes also tend to increase in value, reaching as high as USD500 per instance.

Despite the difficulties and dangers involved, communication comes at a high price for North Koreans with the ability and need to gain access to it.

Top Reasons Why International Medical Tourists Prefer Calling Toll-Free

It goes without saying that Asia is slowly turning into a major hub for medical tourism. Over the last decade, certain locations such as India, Singapore, the UAE, South Korea, and Thailand have emerged as the leading countries to promote medical tourism.

Moreover, most hospitals and medical clinics in the aforementioned countries have launched their own websites and also offer toll-free numbers for foreigners to call in order to begin learning about the options they offer in regards to medical tourism. Offering a toll-free number particularly has numerous notable advantages for foreigners because of the following:

It is accessible for free

Customers don’t need to pay for the call, no matter from which country they make the call. This helps them save substantially on international call costs which can be high. Thus your toll-free number becomes an effective marketing tool to engage customers and makes it easier for them to connect overall. This is an immensely powerful business tool!

Positive branding

Since perception certainly matters, a toll-free number gives prospective patients a suitable initial impression. You may even flip the switch for a vanity number that spells out a special word or name to enhance brand recall. Some hospitals build entire brands from their toll-free numbers, such as 1-800-MEDICARE, or 1-800-HEART. The phone number becomes the principal marketing strategy.

Enhances customer service

An easy to remember toll-free number makes it very easy for prospective patients to reach your hospital when they have urgent queries. Most people still seek instant gratification, and a toll-free number is often the best way to satisfy them because it provides the human touch, a voice on the other line, and is a salient tool for providing personalized and convenient customer service.

Flexibility

Toll-free numbers may be forwarded to any cell phone, IP phone, or landline number. Moreover, they are portable, no contracts are required, and the number is transferrable to a different service provider anytime. Moreover, the forwarding calls feature comes for free and enables you to take your business anywhere, whether in the hospital or on the road.

Ensures international presence: Your international presence definitely grows with a toll free number. With newer mobile apps being launched almost every day to help consumers reach out, it’s getting easier for hospitals and medical centers to sell to international customers. The number makes you more accessible to your international customers by providing them with an easy, cost-free way to reach you when they have questions about visiting your facility for treatment.

Affordability

Toll-free numbers, these days, are easy to setup and affordable even for startup hospitals and small medical centers. This is more so as cloud-based call forwarding phone systems make it all the more convenient and cheaper for them. Most major providers offer convenient monthly plans with all-inclusive rates or pay-as-you-go options that don’t require contracts or deposits.

Single point of contact

The number also serves as a single point of contact for the hospital where an international patient can call with any query pertaining to his treatment, services offered and costs, etc. The number is also the sole point for sales and information regarding surgical and medical packages; discounts offered, auxiliary facilities such as foreign exchange, interpreters, local transportation, board & lodging available for those accompanying the patient. Once someone from abroad gets this information readily, it becomes easier for them to decide on the hospital more quickly.

Customer care & support

A vital function of a toll-free number is to provide customer service to its customer base. This particular feature is usable by hospitals to resourcefully and better handle consumer needs and resolve doubts.

Removes obstacles

Research shows that the average customer usually hesitates to dial a hospital’s landline number directly. On the other hand, this doesn’t happen with toll-free numbers which are known to eliminate any uncertainty in the caller’s mind. This ‘free’ aspect encourages an increased number of inquiries and actual visits to foreign hospitals for treatment. Of course, this, in turn, translates into higher profit margins for hospitals. Moreover, additional advantages such as voicemail also help solve routine questions and concerns.

24/7 customer support

A fantastic advantage of toll-free numbers is ’round the clock customer support’ that eliminates time constraints. Those seeking treatment can dial anytime throughout the day or night and not have to be concerned about time differences at all, at their own convenience. This certainly helps to establish long-term relationships with patients.

Cost reduction

Subscription rates for toll-free numbers are comparatively lower than regular telephone devices. A phone line is sufficient enough for using the number. Moreover, installation charges are also minimal, and service providers are also offering additional services such as voice mail, unwanted call elimination, and message centers. This greatly helps in reducing operational costs through restriction of the workforce.

Thus, medical tourism, which is slowly gaining popularity for its cost-efficiency, quality services, professional treatment, use of state-of-the-art medical technology, and the opportunity it offers for traveling abroad, has everything to gain and nothing to lose from a toll-free number.

4 Marketing Strategies to Grow Your Business

We hope that 2017 has been good to your business so far. But no matter what happened, there is still time to grow in the 2nd half of the year.

The International Monetary Fund (IMF) forecasted that global growth would recover from the slowdown in 2016. Halfway through the year, 2017’s outlook remains optimistic, particularly for emerging economies in Asia and the Pacific.

There are plenty of opportunities to grow your business, but you should be using the right marketing strategies. Here are our top 4 marketing strategies to grow your business in the 2nd half of 2017:

1. Mobile Advertising – Marketing Strategies

According to the independent web analytics company StatCounter, mobile exceeded desktop by internet usage, for the first time ever in October 2016. If you make no other changes your business in 2017, you should ensure that your website is mobile-friendly.

Websites benefit from mobile-responsiveness for two key reasons. First, conversions typically increase when mobile users can navigate more easily. Second, Google favors responsive websites in its mobile search results. Check out Google’s Mobile Playbook!

Not sure if your website is mobile-friendly? Test this by grabbing the right side of your browser window and dragging it to the left. Responsive websites will properly deliver your content, while content on an unresponsive website will look cut off or jumbled.

You can also test the mobile responsiveness of your website and view statistics for mobile traffic with Google Analytics. This can be a good way to gauge the responsiveness of your website and identify any necessary changes.

However, success in today’s mobile-centric marketplace requires more than just having a responsive website. New technologies and marketing platforms come out every day and there is great untapped potential as businesses start to adapt. We identified two trending ideas in 2017:

Mobile app: creating an app is more affordable than ever and the potential uses are unlimited. Sell goods and services or improve your overall mobile experience with an app.

Mobile payments: enable customers to pay you with a simple tap on their smartphone. Mobile payment services like Google Wallet, PayPal and Apple Pay are becoming more popular this year.

2. International Marketing Strategies

The global gross domestic product (GDP) is expected to grow 3.5 percent in 2017. The Asia-Pacific region in particular, is estimated to grow at 5.5 percent. Meanwhile, there are booming economies and lots of money to be made all over the world.

New technologies and marketing tools enable businesses to transact with foreign market like never before. International marketing can offer a huge ROI – when it’s done correctly.

Brand awareness is crucial. However, building brand awareness doesn’t necessarily require a major investment – if you have a website. Considering its massive worldwide reach, advertising on search engines and social media is relatively inexpensive. You might also want to try international SEO.

Accessibility is also important when doing business internationally. We wrote about the top reasons to get a virtual phone number for your business, and accessibility is the first reason. Customers feel more comfortable transacting with a business when the business offers a local phone number or support hotline.

Companies use international call forwarding to offer a contact point to customers and prospects in foreign markets. A local or toll free virtual number can serve as a sales or booking hotline or it can serve to let customers know that your business is reachable over the phone. Confused about international call forwarding? Allow us to explain.

Opportunities exist all over the world and there are new marketing strategies to grow your business internationally.

3. Email Marketing Strategies

Email marketing isn’t a new strategy by any means, but it can still bring in new business.
The key to a successful email marketing campaign is providing relevant, valuable and helpful information (think DIY guides, industry news, and blog content). Email marketing should not be used to blast out unwanted sales pitches.

With the help of eMailmonday.com, we identified four top email marketing trends for the 2nd half of 2017:

  • Responsive emails
    It depends on your industry and target market, but anywhere from 20-75% of emails get opened on a mobile device. By sending mobile friendly emails, you can reduce barriers to engagement.
    Adapt to the mobile trend by attaching by attaching interactive photo sliders and image galleries to your emails. It’s also useful to include promotional offers and implement buy-it-now functionality in your outbound emails.
  • Deliver an omnichannel experience
    An omnichannel experience builds brand familiarity and helps customers connect with your business. It involves an integrated multi-channel approach that allows customers to easily transition from emails to shopping online, on a desktop or mobile device.Walgreens and Starbucks deliver a consistent experience through email, websites and mobile apps.
  • HTML5 video attachments
    HTML5 video attachments help companies build connections with their audiences through providing high-value content.
  • Automation
    14.2% of people surveyed by a 2017 Litmus study believe that 2017 will be the year of automated emails. There are some tools like MailChimp and Active Campaign to help with email automation.
    Welcome emails and abandoned carts emails can generate a big chunk of revenue for a lot of companies.

4. Digital Advertising

Advertising across several digital channels is one of the top marketing strategies in 2017. This is commonly referred to as cross-channel advertising, and it can be done through direct deals with publishers (think Google AdWords, Facebook for Business) and with cross-channel advertising software.

Top digital advertising mediums include paid search, social media and mobile ads. Paid search puts your product in front of a huge audience with high conversion rates, since visitors are already searching for similar products. Social media advertising is a fast-growing segment that can significantly expand your reach and boost brand awareness. We predict Facebook’s continued ascent as a major marketing outlet in 2017. Lastly, mobile ads like banner ads, mobile video ads and in-app ads are becoming more targeted.

No matter what your digital advertising strategy, here are some things to keep in mind:

    • Cohesive data: it is important to document all available data points to form a cohesive, integrated consumer database across multiple channels
    • Consistent message: it is important to deliver a consistent message to build familiarity with prospective customers.

What marketing strategies do you use to grow your business?

4 Things to Consider When Setting Up International Call Forwarding

Answering phone calls from your customers is an important part of doing business. Current customers and prospects might call a business for customer support or to make a purchase. While email is an effective way to communicate, many consumers still prefer to do business over the phone.

Businesses have a few options to communicate with international customers: most popular are email and phone. Emails can easily be sent and received internationally with no restrictions, but international phone calls are a different story. Check out this page about how to make an international phone call.

For one, callers need to pay international calling costs. Secondly, dialing international phone numbers with foreign country codes can be confusing. The bottom line is that customers prefer not to make long distance calls.

In order to eliminate international calling costs and country code prefixes, smart businesses set up international call forwarding. Basically, any business can avail local or toll-free numbers in their top markets, and forward calls internationally to any destination. This is known as international call forwarding.

International call forwarding is easy to set up. However, each business has unique telecom needs. Here are 4 things to consider when setting up international call forwarding:

What are your top markets?

Which countries drive most of your sales? We recommend getting virtual numbers in at least your top 3-5 markets. This will ensure that you capture the most business and maximize earnings potential.

The best international call forwarding service providers offer phone numbers in more than 100 countries and thousands of cities worldwide. It’s important to determine your top markets, and get numbers in those countries. Customers will prefer to dial a familiar phone number in their native markets.

  1. National, local or toll-free?

    There are choices to be made when you set up international call forwarding. One of the most important decisions a call forwarding subscriber makes is which type of virtual number he avails. Subscribers can choose either national, local or toll-free numbers, depending on the needs of their business. What’s the difference, you might ask?

    The best virtual number for your business depends on your unique requirements. National numbers will give your business a national presence in a target market. They can be dialed nationwide, and internationally. Local phone numbers have area codes that correspond to particular cities. Finally, toll-free numbers are free phone numbers that can be dialed from within a specific country.

    The type of number depends on your business because each phone number has different advantages.

  2. How do you plan to use international call forwarding?

    There are many ways to use the service. Before setting up international call forwarding, you should determine how you plan to use the service.Many subscribers publish contact numbers on their website or in marketing materials. It enables any business to advertise a business phone number, and in some cases, a virtual office location.

    In addition, some subscribers use their virtual numbers as a booking hotline or for customer support. There are many ways to use international call forwarding, and it is important to determine how you will use the number before activating your service.

  3. How much traffic do you expect?

    This is a good question to answer because it determines which plan is best suited for your business. The cost of an international call forwarding plan will vary depending on the number of included minutes.

    If you feature the number in an advertisement or marketing materials, expect heavy call traffic. The same goes for hotlines- booking hotlines and reservation numbers typically receive a lot of traffic. On the other hand, an alternate backup phone number might not receive as many incoming calls.

    It’s prudent to have a good forecast of how many minutes you will need but rest assured if you are still uncertain. Global Call Forwarding allows subscribers to upgrade their plans free of charge.

Tips for other call forwarding subscribers

We hope these tips help you when setting up international call forwarding. Can you think of anything else to consider? It’s our priority to help businesses connect with their customers.

3 Ways Airlines Use Call Forwarding to Increase Sales

I published an article a few weeks back, ranking the top 10 budget airlines in Asia and how to reach them. I noticed a trend amongst best in Asia: 60% of these airlines offer international phone numbers. The trend continues even further to major global airlines like Qatar Airways and American Airlines!

In this post, we take a look at how airlines use call forwarding to increase sales.

It can be expensive and complicated to make international calls. Your customers don’t want to dial a long-distance phone number just to book their flight. Instead, they are almost 3x more likely to make free calls.

Due to the industry’s nature, the customer base of any travel company is typically spread across many countries. The AirAsia Group, for example, services affiliates in Malaysia, Indonesia, Thai, India, Japan and the Philippines. (Source: AirAsia Corporate Profile)

Smart airlines provide local phone numbers in their target markets and forward inbound calls internationally. For example, Air Asia offers a local contact number in 15+ countries. This enables their business to maximize its potential in Asia – Pacific markets.

Click here to see how AirAsia makes themselves more accessible to customers.

airlines call forwarding
Source: Shutterstock D#208776862 – Standard License

3 Ways Airlines Use Call Forwarding as a Marketing and Sales Tool:

Call forwarding is a cost-effective marketing tool used by top airlines across the globe to increase sales. Airlines that list local or free phone numbers as a call to action in advertisements are guaranteed to receive more calls. The calls can then be forwarded internationally to any destination in the world.

Here are 3 ways airlines use local numbers as a marketing tool:

  1.        Mobile: booking hotline

A local phone number can be used as a reservations hotline to attract more traffic from any target country. Many airlines offer booking hotlines that direct customer inquiries to call centres or sales offices. 

  1.       Print advertisement: billboards, signs, kiosks

Print advertisements are still very efficient at reaching mobile consumers in 2017. Especially in Asia, airlines advertise their free phone number on public transportation, billboards, kiosks and signs. As you might see in the image, a free phone number is an effective call-to-action. 

  1.       B2B sales and customer support

Travel agencies and corporate customers shouldn’t have to pay to call you. A local direct line can have a tremendous impact on B2B sales and customer support. Business contacts prefer a phone number that is easy to call.

Local or toll free contact numbers can be advertised on the website to make an airline more accessible and provide better customer support.

To keep call centers organized at scale, airlines often use consecutive phone numbers—a sequential range of virtual numbers assigned to reservations, loyalty programs, and regional support teams. This creates a unified brand presence while making it easier to route and manage high call volumes.

Set Up a Call Forwarding Service for Your Airline in 3 Steps:

Global Call Forwarding offers a 15-day free trial to corporate users, so they can test as many as three local or toll-free phone numbers risk-free. Here are 3 steps for airlines that want to set up a call forwarding service:

  1.       Identify target markets and view rates

Which countries do most of your passengers come from? Airlines should offer local contact numbers in at least their top 3-5 markets. We can provide international toll free numbers from many of the 195 countries worldwide.

  1.        Choose the best call forwarding service provider.

The best providers offer free trials and a money-back guarantee. A call forwarding service provider will package the local/toll free number and forwarding service as one monthly fee.

  1.       Forward incoming calls

Forward incoming calls to any destination in the world – sales offices, call centers, cell phones or business headquarters. The potential is virtually unlimited.