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Toll Free Numbers for Social Media Marketing

Magaly Fuentes 15th May 2019 Tech, Tips

If you are crafting a new marketing campaign, you may be trying to come up with new ways to affordably boost the success of your campaign and also involve social media tools. If this is indeed the case, you should consider using toll free numbers for social media marketing as a key tool in boosting the success of your campaign.

A customized toll free number fits well into a marketing campaign because it enables you to use the phone number of the company to define the brand. When you think of a vanity toll free number, such as 1-800-FLOWERS, you know specifically what the company offers when that number is dialed. If you dial 1-800-FLOWERS you are able to order flowers for any number of occasions.

Generally speaking, you can use a custom toll free number to do a number of things, including sharing the name of the business, communicating a benefit the business provides, and tracking marketing efforts for a specific campaign. Either way, whether you use toll free numbers for social media marketing or toll free numbers to advance your business in any other way, the toll free number should reinforce the brand’s image and clearly indicate how the company differs from its competitors.

Research has repeatedly pointed to the benefits of incorporating toll free numbers for social media marketing or any kind of marketing into a company’s marketing campaign plan. In addition to offering a way for the company to communicate something specific, incorporating toll free vanity numbers in a marketing campaign can provide additional meaningful benefits, including:

Increased Interest and Calls

A greater number of inbound calls and referrals. Because toll free vanity numbers are expressed with a word or words instead of a string of random numbers, vanity numbers are much easier to remember than a number that is composed of digits exclusively. This means that it is more likely that customers and potential customers will use these types of toll free numbers and also share them with their friends and family. In fact, research indicates that vanity toll free numbers have a rate of recall that is approximately 75 percent higher than the rate of recall for phone numbers that are exclusively numeric. Custom toll free numbers also generate a much higher response rate than regular phone numbers.

A Social Media Credibility Boost

Having toll free numbers for social media marketing or for all of the company’s marketing can improve a business’ credibility and enhance sales efforts. A toll free number shows customers that the business owner and marketing team have taken steps for them to contact the business with more ease and without having to incur any long distance charges for calls. Vanity toll free numbers and regular toll free numbers also make a business seem more established and larger than it actually is, which will help people to have more confidence in the company’s offering of goods and/or services.

Tracking Capabilities

When a company uses toll free numbers for social media marketing or any other marketing efforts, there is ease in tracking key performance indicators. These key performance indicators can help in analyzing the success of an ad campaign overall and allow for a company to adjust their message on an as-needed basis. Having the ability to do this is critical in aiming to generate the best results for a business. Tracking calls linked to a campaign is an affordable and effective way to identify what is working and what is not. The information that is gathered through the tracking of campaign efforts can help a business to improve in every way, whether it is social media marketing, sales campaigns, print ads, or other forms of marketing efforts.

Superior Customer Service

Depending on whether you use toll free numbers for social media marketing or for other types of advertising, toll free numbers can help a company to offer better customer service by helping the business owner determine why a customer or potential customer is reaching out to the business before anyone even answers the phone. When a company has an idea of why a person is calling, it allows customer service representatives to be better prepared to offer superior customer service.

Global Call Forwarding offers toll free numbers for social media marketing or any other type of marketing that a business would like to include in their marketing efforts. Global Call Forwarding has been offering quality products and superior customer service to each and every client worldwide for over two decades. With a knowledgeable and professional staff, GCF customer service representatives are able to best serve each client to ensure each and every business takes advantage of the most advanced services and features available to support business success.

How Toll Free Numbers Can Be Used to Build Customer Loyalty

Ilsa Morales 9th May 2019 Tech

As your business grows, you may notice that your current phone number can’t handle the influx of new customers. Or maybe you’re missing out on customer calls because you’re using a landline and your customers are upset that they have to pay to call your business in order to make customer service calls. Perhaps you don’t want to take business calls on your personal phone line anymore. When these thoughts begin to creep in your mind, it’s time to think about getting a separate business line. Doing so can help increase customer loyalty and business credibility.

Benefits of a Toll Free Number for Customer Loyalty

So what is the best option for a separate business line? A toll free number has several benefits for a small business. The number one benefit of a toll free number is that it is a great way to begin building a loyal customer base.

Toll-free numbers or 1-800 numbers, as you may remember them as, grew in popularity in the 90s, but they are still prevalent today. One of the reasons is that they are a free way that your customers can make customer service calls to your company with. A toll-free number also gives your business the ability to reach a national audience no matter how small your company is.

So how does a toll free number build customer loyalty?

Recognition

Toll free numbers are easily recognizable, and therefore people have an ingrained trust of a business with a toll free number. Toll-free numbers have been around long enough that people know that they won’t get charged for calling one and therefore have no qualms about making a phone call to your business when they need to.

Branding

Toll free numbers were created to serve the people of the business that uses them. It also helps to brand your company as a trustful company because a company that chooses a toll free number is associated with a larger company. You get access to an entire nation of customers, too. You can take the number and advertise it on all of your marketing materials. From business cards to billboards, when people begin to see your number everywhere, they will start to recognize your brand and associate the number with your company.

Customer Service

Toll free numbers up to the ante on your customer service. Most people prefer to interact with a live human on the phone when they have a problem with a product or service. They want to speak with someone right away, and they want their issues handled immediately. When you refer to the web for customer service there can be delayed responses. Choosing to staff a friendly customer service representative will do wonders for your business because it helps to put an angry customer at ease. Since many of the issues in a company can be solved over the phone, your customers will be happy with the swift response time and help. You can also offer support to your customers around the clock. Only with a toll-free number can you provide 24-hour customer service which in turn builds customer loyalty.

Did we mention it’s free for customers?

Again, customers do not want to have to pay to call a business that messed up their order. A customer service line should be free if you want your business to be taken seriously.

Memorable

Choosing a vanity number for your toll free line can also make your company much more memorable. Using a vanity such as 1-800-FLOWERS shows your customer base exactly what you are selling. Even if they forget the name of your company, they’re not likely to forget a vanity number like that.

It’s better than emails

When customers are frustrated with your company, no matter how polite you try to sound in an email, it is not going to come across well to an angry customer. Customer service lines are the best way to handle upset consumers. A brief email is no match for a charming human on the other line.

Trustworthy

If you are running an e-commerce website, people may be wary of your business. Many of these e-commerce sites are untrustworthy and sell damaged products. When your e-commerce company provides a customer service phone line, a person is more inclined to trust your company because you have provided them a way to get in immediate contact with your business in case something goes awry.

How to Call a US 800 Number from Mexico

Luke Genoyer 25th August 2016 How To's

Calling a US Toll Free Number from Mexico

Mexico is the 3^rd largest trading partner of the United States, behind Canada and China. Because of its close proximity to the United States and advancements in IT access, Mexico is an open and welcoming market for US products and services. People in the United States also purchase goods from Mexico. In fact, the United States has a trade deficit of approximately $50 billion!

This means that the United States buys more goods from Mexico than it sends. There are opportunities for trade between US and Mexico businesses, and you can get a US toll-free number to take advantage of these opportunities.

In 1994 Canada, Mexico, and the United States signed the North American Free Trade Agreement (NAFTA) to create a trade bloc in North America. The goal of this agreement was to facilitate trade and investment between the three countries. Trade between Mexico and the US benefitted in particular because US 800 numbers connect businesses in Mexico with US customers.

Since 2010, American trade with Mexico has grown by nearly 30 percent. Both importers and exporters will benefit when they buy US 800 numbers.

How to Dial a US 800 Number From Mexico

Every business that operates in Mexico should buy US 800 numbers so that their employees can easily call US headquarters. Communication is vital in today’s business environment, and professional contacts should be able to reach your business. Dialing a US 800 number from Mexico is easy:

Dial 001
Dial 880 for 800, followed by the phone number.

This process is simple and inexpensive. By encouraging communications, the operations of your business are streamlined. Buy US 800 numbers and your operations will run more smoothly.

US 800 Numbers Help Attract Customers in the United States

US 800 numbers can make it easier for a company in Mexico to do business with US customers. When a business advertises a US 800 number on its website, they increase the likelihood of incoming calls from US customers by 30%. This is because US 800 numbers are more convenient to dial than a local Mexico phone number.

Your business is more inviting to US callers when you provide a US toll-free number. Call forwarding services will automatically route incoming calls from the US to a destination phone number in Mexico, or anywhere else in the world.

A business that advertises US 800 numbers also appears more professional. Most successful businesses utilize toll-free numbers because a 1-800 phone number is more appealing for foreigners to call than +52 followed by a string of digits. US toll-free numbers are an inexpensive marketing tool for a Mexican business looking to sell its good in the United States.

Operating in Mexico

Cheap labor made China the #1 destination for US companies looking to outsource their manufacturing in the 1990s. The cheaper Yuan, China’s official currency, made Chinese labor more affordable and it made raw materials easier to buy. However, wages in China have been increasing in the past few years. Businesses need alternative countries to outsource their manufacturing.

Relatively low costs paired with high quality and fast response times have made Mexico a prime manufacturing location. According to Forbes, manufacturing costs in Mexico are 20 percent lower than in China. A large portion of U.S. manufacturing already takes place in northern Mexico.

Large Companies Are Moving to Mexico

Many successful businesses have already moved their factories. While experts were unable to determine the official tally of businesses closing plants in the United States, a significant number of firms have moved their operations to Mexico.

For example, United Technologies recently opened a plant in Monterrey, Mexico, with a US toll-free number. Numerous other large global companies have successful manufacturing operations in Mexico, including GM, IBM, 3M, and many others.