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Global Call Forwarding Opens New Office in Brazil to Accelerate Product Innovation and Strengthen Regional Support

Luke Genoyer 23rd June 2025 Business Insights, Press

The new hub will focus on IT development, technical support, and customer success in response to growing demand from Brazil and South America. DELRAY BEACH, FL, June 2025 – Global …Read More »

Global Call Forwarding Inaugura Novo Escritório no Brasil para Impulsionar Inovação e Reforçar Suporte Regional

Luke Genoyer 23rd June 2025 Business Insights, Press

O novo hub será focado em TI, suporte técnico e sucesso do cliente, atendendo à crescente demanda no Brasil e em outros mercados sul-americanos. SÃO PAULO, BRASIL – 16 de …Read More »

02 Numbers – the Gold Standard for Bangkok Businesses

Luke Genoyer 28th May 2025 blog, Business Phone Numbers

02 phone numbers for businesses in Bangkok

A few years ago, at iFX Expo Asia, I had several conversations with sales and support leaders from Hong Kong and Malaysia-based forex companies. They were curious about Bangkok 02 …Read More »

How to Add Global Coverage to Your Business Phone System

Luke Genoyer 24th May 2025 blog, Business Phone Numbers

Today’s most competitive businesses aren’t just thinking local — they’re building for global. From APAC to the Middle East and Africa, the opportunity to scale customer support and sales reach …Read More »

How to Manage Global Voice: 10 Tips

Gulme Pal 28th April 2025 blog, Cloud Telephony

Tips for managing a global voice network

Expanding your business globally is exciting, but staying connected across borders is an entirely different challenge. Managing voice communication across time zones, underdeveloped in-country telecom infrastructures, and complicated regional regulations …Read More »

Skype is Shutting Down: Here’s How to Port Your Skype Number

Meryl D'Sa-Wilson 3rd March 2025 blog, Cloud Telephony

Note (May 1st): We are no longer accepting Skype port-ins. Due to the May 5th cutoff date, porting requests will be rejected. Instead, clients can purchase a new phone number …Read More »

How Much Does an International Toll Free Number Cost? [2025]

Nadine Sampson 9th September 2020 blog, Business Phone Numbers

International toll free numbers can help you expand your company’s reach by creating communication channels between your company and interested customers in other countries and states. Here we will outline how much an international toll free number costs and what important factors to take into account when getting a new international toll free number.

International Toll Free Number Costs: Factors to Consider

International toll free phone numbers are toll free numbers for different countries across the world. Residents within those countries can call your ITFN for free while incoming calls are forwarded to a location or line in a country of your choice.

This enables your business to offer sales and customer support to international countries. For instance, you can get a UK toll free number and have calls forwarded to your office in Singapore.

How much an international toll free number costs depends on the following factors:

1. How you answer calls
What device you answer calls on can affect the ultimate price you pay for an international toll free number service. For instance, calls answered on a mobile phone may be more expensive than calls answered on a VoIP or SIP phone.

2. Where calls come from
One of the biggest contributors to the international toll free phone number cost is the location of your callers. That is, where your callers are calling from. For instance, calls from China may be more expensive than calls from the UK or Singapore. Furthermore, what device — landline or mobile — is used to call can also affect the cost.

3. Talk time per month
What is your business’ call volume per month? How many calls and how much call time do you expect? This is also important to consider when getting an ITFN service. The more you talk, the more you pay. However, there are plans that reduce cost per minute when your call traffic increases.

4. Additional features and services
What additional features or add-on services do you need? These additional features can increase your overall cost. Important features like outbound calling, IVR, call forwarding, etc., should be easily accessible. If the prices for these services are too high, you may want to consider a different service.

5. Extra fees
Lastly, don’t forget to take into account any additional fees such as set-up or installation fees, cancellation fees, long-term contracts, etc. Look for a provider that doesn’t need set-up or cancellation fees so you can switch providers if needed.

Global Call Forwarding: ITFN Price Breakdown

Here we breakdown our current international toll free number costs for the most popular countries. We include our basic monthly plan, SIP trunking price, and forwarding rates.

1. US Toll Free Numbers

To buy a US toll free number, you can simply review the below pricing information and sign up on our homepage.

- Cost of a US ITFN: $12.95
- SIP trunk pricing for outbound calls: $25 for 10 channels
- Rate for forwarding to IP: $.02 – $.04 per additional minute

2. Germany Toll Free Numbers

With Germany virtual toll free phone numbers, you can now offer German residents a free way to connect with your business.

- Cost of a Germany ITFN: $17.95
- IP trunk pricing for outbound calls: $25 for 10 channels
- Rate for forwarding to IP: $0.05- $0.07 per additional minute

3. UAE Toll Free Numbers

UAE 800 numbers can help your business offer sales and customer support to individuals and businesses located in UAE.

Cost of a UAE ITFN: $28.95
SIP trunk pricing for outbound calls: $25 for 10 channels
Rate for forwarding to IP: $0.43 – $0.47 per additional minute

4. UK Toll Free Numbers
Use UK freephone numbers to create reliable communication channels between your business and its UK clientele.

Cost of a UK ITFN: $12.95
SIP trunk pricing for outbound calls: $25 for 10 channels
Rate for forwarding to IP: $0.063 – $0.083 per additional minute

5. Singapore Toll Free Numbers
Buy Singapore toll free numbers to create a business in Singapore and add locals to your customer base.

Cost of a Singapore ITFN: $27.95
SIP trunk pricing for outbound calls: $25 for 10 channels
Rate for forwarding to IP: $0.063 – $0.082 per additional minute

6. Japan Toll Free Numbers

Japan toll free numbers will help you enter the Japanese market without increasing the cost of operations.

- Cost of a Japan toll free phone number: $68.95
- SIP trunk pricing for outbound calls: $25 for 10 channels
- Rate for forwarding to IP: $0.33 – $0.37 per additional minute

7. Hong Kong Toll Free Numbers

Use Hong Kong toll free numbers to increase sales and offer customer service to local consumers by making your Hong Kong business accessible and easy to call.

- Cost of a Hong Kong ITFN: $27.95
- SIP trunk pricing for outbound calls: $25 for 10 channels
- Rate for forwarding to IP: $0.063 – $0.082 per additional minute

8. Australia Toll Free Numbers

Want to expand to Australia? Australia virtual numbers can help you test the market and see how your product performs before you open field offices.

- Cost of an Australia toll free number: $13.95
- SIP trunk pricing for outbound calls: $25 for 10 channels
- Rate for forwarding to IP: $0.063 – $0.082 per additional minute

9. China Toll Free Numbers

Use China toll free numbers to sell to local Chinese residents and businesses. Enter the Chinese market and advertise locally.

- Cost of a China ITFN: $44.95
- SIP trunk pricing for outbound calls: $25 for 10 channels
- Rate for forwarding to IP: $0.37 – $0.41 per additional minute

10. India Toll Free Numbers

Doing business in India? Connect to India’s telecommunication network to make global communication easier and less expensive.

- Cost of an India ITFN: $38.95
- SIP trunk pricing for outbound calls: $25 for 10 channels
- Rate for forwarding to IP: $0.25 – $0.35 per additional minute

11. Mexico Toll Free Numbers

Mexico toll free numbers can open your business to include a Mexican customer base.

- Cost of a Mexico ITFN: $12.95
- SIP trunk pricing for outbound calls: $25 for 10 channels
- Rate for forwarding to IP: $0.063 – $0.073 per additional minute

12. Canada Toll Free Numbers

Get Canada toll free numbers today and start selling your product or service in Canada. Improve brand visibility and awareness by advertising locally.

- Cost of a Canada toll free number: $12.95
- SIP trunk pricing for outbound calls: $25 for 10 channels
- Rate for forwarding to IP: $0.02 – $0.04 per additional minute

Choose Your International Toll Free Number Now!

ITFNs make it easy to do global business without incurring exorbitant international calling rates. Get an international toll free number based on the countries and regions you want to target and expand your business to. With these numbers, you can add new customer bases, improve sales, offer global customer support, and become a reputable international brand. Sign up today or call us to learn more!

5 Top International Call Forwarding Benefits

Beny Mouen 29th July 2020 blog, Business Phone Numbers, Call Management

International call forwarding is used by tens of thousands of businesses worldwide, as there are many associated benefits. Here we outline the top 5 business call forwarding benefits that an international or remote call forwarding service brings to any business.

5 Benefits of International Call Forwarding for Small Business

International call forwarding helps your company do business internationally, by forwarding or rerouting calls made to a virtual phone number to a destination number, or multiple destinations anywhere in the world.

For example, calls made to your virtual number can be forwarded to your smartphone, remote employees, or office PBX system. This makes it possible to receive free phone calls from any location in the world. It also gives your business credibility. So how can international call forwarding benefit your small business?

1. Make Your Business Reachable

With international call forwarding and toll free numbers, your business can provide international and long-distance customers and contacts a free way to connect with your business. Customers in different countries can call your international toll free number for that country for free and get the support they need. Meanwhile, you can forward incoming calls to any device or line that is convenient for you.

Making your business reachable and accessible is an important part of doing business internationally. Customers trust a company that responds and resolves issues quickly. If they struggle to get a hold of you, then your customers will take their business elsewhere.

2. More Global Coverage

One of the most popular business call forwarding benefits is the ability to improve a business’ global reach. If global expansion is on your company’s list of goals, then you need to find the right tools to help you enter the global market without dramatically increasing the cost of operation. Global Call Forwarding, for instance, offers virtual phone numbers such as local, mobile, and international toll free numbers for more than 160 countries across the globe.

You can use these numbers from your country of origin, without needing to relocate or open field offices. Then, test how your product/service is doing and how customers are responding to it. Based on how well the market test goes, you can choose to open a field office or hire remote customer service agents or employees in the vicinity. This way, you can add customers from various countries to your customer base.

3. Increase Local and International Presence

Virtual numbers help you create a local presence within countries, states, and cities across the world. This is because you can get a local or toll free number assigned to that area and callers can contact your business as a local business while you receive calls instantly in your home country through the international call forwarding service. And so, even if you are not physically present within a region or country, you have a virtual presence. However, customers are not privy to this information. Globalization is at a critical juncture, and call forwarding services enable businesses to stay connected to customers on a global scale.

4. Reduce Use of Voicemail

With international call forwarding, you can have calls forwarded to your smartphone or home office during the evenings or the weekend. This way, when callers contact you outside of business hours, they can still get a hold of your services instead of leaving a voicemail. This can help build customer loyalty during this age of continuous connection, as customers appreciate talking to someone instantly.

5. Offer After-Hours Customer Service

Being able to provide uninterrupted service is another one of the top business call forwarding benefits. Additionally, you can aim to offer 24/7 customer support. Do this by forwarding calls to your home office or remote employees located in different time zones. This not only makes your business more reachable but more likely to improve customer experience and satisfaction.

Get International Call Forwarding Today

Get an international call forwarding service from Global Call Forwarding. Upgrade your business phone system so you can offer sales and customer support to interested prospects around the world. Want to learn more? Call or chat with us today!

Comparing All Types of International Toll Free Numbers

Miguel Isabal 27th July 2020 blog, Business Phone Numbers

Most companies are trying to go global to expand their reach and generate more sales. But how do you communicate with international clientele without increasing your expenses? International toll-free numbers are the way to go! Here we compare all the types of international toll free numbers so you can find one that is perfect for your needs.

Comparing All Types of International Toll-Free Numbers

An international toll free number or ITFN is a number type that enables international calling between a business and its customers. Callers dial this number for free and it connects to employees or agents in a different country by forwarding calls internationally to any device.

Certain types of international toll free numbers, such as traditional international numbers, are country-specific. That is, they are free to call from within the country they are assigned to. On the other hand, universal or global freephone numbers can be contacted for free from a predetermined list of countries.

If your business has an international clientele and you want to provide international customers with the same customer service and care you offer domestic or local customers, then your business could greatly benefit from international toll free numbers. It is known that global consumers want convenience in 2025.

Let’s look at the different types of international toll free numbers so you can identify which is more suitable for your needs.

ITFN

ITFN are country-specific and can be called for free by residents of the country they are assigned to. You can forward incoming calls to smartphones, computers, VoIP softphones, and more. Businesses with international clientele will find these numbers useful. With these numbers, your company can create a virtual presence in different countries and offer customer service globally.

Domestic Toll-Free Numbers

Domestic toll-free numbers are similar to ITFN in that they too can be called by a resident of the country the number is assigned to. In other words, residents of the US can call a US toll-free number for free when in-country. These numbers are true “800 numbers.”

The main difference between domestic and international toll-free numbers is that the former does not generally have additional fees for calls connecting to mobile or pay phones. Therefore, businesses that want to provide callers with a free way to call from any device will find domestic toll-free numbers more suitable.

Local 2-Way Numbers

Local 2-way voice enables users to place outbound calls with a local phone number and display an in-country caller ID. These are essentially cloud-based local numbers that support both inbound and outbound voice calling, no matter where the business is located.

Calls made with local 2-way voice are routed through local routes instead of international routes, even if your business is not located in that specific region. This means these calls are guaranteed to connect and show a local caller ID. Additionally, since these are local phone numbers, they have country and region-specific phone number formats. These are recognizable and familiar, helping your business increase response rates and encourage callbacks.

UIFN

A UIFN is a single unique number that is accessible and free to call from multiple countries. Currently, 60 countries are included in the UIFN number program monitored by the International Telecommunication Union (ITU). There are, however, some factors to consider when purchasing UIFNs:

Your number must be registered in at least 2 countries.
You must use the number between 2 countries within the first 180 days of purchase.
These numbers have a significant, one-time setup fee.
The different dialing formats are different from regular or standard toll-free numbers.
Not all countries are included in the program.
The more countries selected, the higher the cost.

If you run operations and want to offer customer service in the countries included in the UIFN program, then you may consider a UIFN number to streamline incoming calls and provide just one number for customer support, sales, account management, etc.

What Type of International Toll-Free Number is Right for Me?

If your business extends operations to 2-3 different countries, then you can get international toll-free numbers or domestic numbers for each country and list them on your website or social media platforms. This way, you can provide customer service and sales assistance to clients within these countries.

However, for a business like a travel or hospitality company with multiple locations involved, a UIFN is more useful. This way, customers from around the world can connect with you through one number.

Want to Learn More?

Global Call Forwarding is the leading provider of international toll-free numbers. We have been in this business for over 25 years and we offer unmatched quality, affordability, and service features. We can help you find the ideal phone number for your company. Call us today to learn more!

What is a Universal International Freephone Number (UIFN)?

Luke Genoyer 13th July 2020 blog, Business Phone Numbers

Do you have customers in different parts of the world and are struggling to maintain unified communications? In this guide, we share everything there is to know about a UIFN or universal international freephone number.

What is a UIFN? Everything You Need to Know
Benefits
Restrictions
UIFN Country List
How to Dial a UIFN Number
UIFN or ITFS

What is a UIFN? Everything You Need to Know

A Universal International Freephone Number, also known as UIFN, is a unique type of international toll free number that can be dialed the same across 60 different countries. These numbers enable customers to receive a single freephone number for multiple countries. The UIFN program is administered by the International Telecommunication Union.

Benefits of Using a UIFN

There are many benefits to getting a universal toll free number. Here are the top 3 reasons why you should get a UIFN.

1. Global Coverage: UIFN is available in 60 different countries, so if your business conducts operations globally, then a universal toll free number can make your business accessible in multiple countries through a single number.

2. One Number: Companies with multiple office locations or branches can easily benefit from a UIFN. For example, an international company with several branches, a small business with remote offices, or a university with global campuses. With a universal toll free number, you have one number that connects your entire business across the globe.

3. Easy to Advertise: Plus, it is much easier to advertise for one number instead of multiple numbers for the different locations you are targeting.

Universal Toll Free Number Restrictions

While there are many UIFN benefits, the technology does have some important restrictions to note. The most important restriction to note is the list of countries where UIFN is available. The second major UIFN restriction is mobile-accessibility. Finally, subscribers should consider that dialing conventions may vary across countries.

Mobile Accessibility

Universal toll free numbers are only mobile-accessible in a handful of countries. In certain countries, the number cannot be reached at all from a mobile phone. This is really important to note because roughly one-in-five people only have cell phone service. You should consult with your customers to find out what percentage of them use mobile phones.

Dialing Conventions

While dialing conventions are pretty standard across the United States, dial-out conventions vary across UIFN countries. For example, certain countries require callers to dial 00 before the number, while other countries require 01. It can be difficult to communicate this information to customers.

In order to avoid irregular dialing conventions, we recommend that businesses properly communicate this information to their customers. This helps avoid any common problems associated with UIFN.

UIFN Country List

While it seems appealing to have a single number that works everywhere in the world, the reality is that not every country is involved in the ITU program. Here is a list of UIFN countries:

Argentina	Australia	Austria	Belgium
Brazil	Bulgaria	Canada	China
Colombia	Costa Rica	Croatia	Cyprus
Czech Republic	Denmark	Estonia	Finland
France	French Guiana	Germany	Greece
Guadeloupe	Hong Kong	Hungary	Iceland
Israel	Italy	Japan	Korea South
Latvia	Lithuania	Luxembourg	Macao
Macedonia	Malaysia	Malta	Martinique
Mayotte	Moldova	Monaco	Netherlands
New Zealand	Norway	Peru	Philippines
Poland	Portugal	Reunion	Romania
Saint Pierre & Miquelon	Singapore	Slovakia	Slovenia
South Africa	Spain	Sweden	Switzerland
Taiwan	Thailand	United Kingdom	Uruguay

For more wide global coverage and lower setup fees, you may consider our Toll Free FlexDial solution instead. Chat with our reps to learn more about this global toll-free number service or view FlexDial rates.

How to Dial a UIFN Number?

Now that you have a better understanding of how UIFN numbers work, let’s look at how to dial a UIFN number. A UIFN is formatted as a fixed 11-digit phone number. It starts with a 3-digit code to enable toll-free service, such as 800, assigned to them by the ITU. This is followed by an 8-digit global subscriber number (GSN). For example, +800 00123456, where 800 is the country code and 00123456 is the GSN. However, dial-out prefixes may need to be entered before dialing the UIFN to connect to the right business.

Customers from anywhere in the world can dial and call a UIFN number without being charged for the call. However, the format varies depending on which country is being called. The format generally is:

International access code (IAC) + 800 + 8-digit UIFN

And so, to successfully dial a UIFN number, customers need to know the appropriate international phone prefix. Then, they can add 800 and dial the rest of your UIFN number. Always confirm with your provider what your customers will need to dial to reach you.

As you can see, the process to dial a universal toll free number can be slightly complicated. Additionally, when dialing, customers may not recognize this number as a toll free number. They are typically more accustomed to 800 numbers or their national toll free number formats.

UIFN or ITFS

You’ve probably already asked yourself which would be better for your company, UIFN or ITFS. While the concept of UIFN is great in principle, there are some drawbacks to be aware of.

UIFN coverage is limited and certain countries do not have mobile access.
In the countries where UIFN is available, callers must be aware of unique dialing conventions.
There is a high cost and lengthy setup time.

We have many customers that prefer ITFS numbers instead of UIFN because of the wider global coverage available through ITFS. In addition, ITFS numbers generally have much fewer restrictions and can be set up rather quickly. It should be determined on a case-by-case basis which option is better for your business.

Universal Coverage with UIFN Numbers

If you want to expand your business globally and work with customers from different countries, then getting a UIFN number is a good place to start. You could also purchase multiple local access numbers for a cheaper rate. Customers are more likely to dial local numbers instead of numbers they don’t recognize. For more information call 1 (561) 908-6171.