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Top UK Virtual Number Providers in 2024

18th January 2021 Learn

Need UK virtual numbers to support your business plans to expand to the UK? We’ve got you covered. Here are the top providers for UK virtual numbers along with information about the types of numbers, their costs, and included features.

Types of UK Virtual Numbers

Before we discuss different UK virtual number providers, we first need to look at the different types of UK virtual numbers that exist.

Toll free numbers (0800 and 0808):
UK 0800 and 0808 numbers are business phone numbers that are free for customers to call. Instead of the caller, the receiver is charged for calls made to these numbers. Individuals and businesses located anywhere within the UK can reach these numbers and call them for free.

National numbers:
UK national numbers are not geographically spread across the UK. They are national phone numbers that are charged normal local calling rates.

Geographic numbers:
Local UK numbers, on the other hand, are business numbers with specific area codes for UK cities — such as Cambridge, Glasgow, London, etc. Calls made to these numbers incur local calling rates.

Mobile numbers:
UK mobile numbers are telephone numbers that are capable of receiving instant text messages (SMS)

Now that we have listed the different types of UK virtual numbers available, let’s look at the top providers and what they offer.

1. Global Call Forwarding

Global Call Forwarding was launched in 2007 and since then it has become the world’s leading outlet for business toll free and local numbers. Currently, it supplies businesses spread across the globe with virtual phone numbers (from more than 160 countries), VoIP and SIP technology, as well as diverse communication features.

Types of virtual numbers offered: Global Call Forwarding offers:

  • UK toll free numbers as well as mobile-accessible and SMS optional numbers
  • UK geographic numbers (SMS optional)
  • UK national numbers
  • UK mobile numbers
  • Universal toll free numbers (UIFN)

Virtual number plans: Global Call Forwarding’s UK virtual business number plans start at $12.95/month (£9.90) and go up to $628.95/month (£480.62).

Features included:

  • Hosted call recording software
  • Unlimited extensions
  • Advanced cloud IVR
  • Call forwarding options:
  • Voicemail to email
  • SMS to email
  • Outbound calling (dynamic caller ID)
  • Call transfer

2. United World Telecom

United World Telecom has been in the telecommunications industry since 1996. The company offers virtual business numbers and international call forwarding for more than 160 countries across the world.

Types of virtual numbers offered: United World Telecom provides:

  • UK toll free numbers as well as mobile-accessible and SMS optional numbers
  • UK local numbers (SMS optional)
  • UK national numbers (330, 345, 843, 845, 860)
  • UK mobile numbers
  • Universal toll free numbers (UIFN)

Virtual number plans: United World Telecom’s UK virtual number plans range from $12.95/month (£9.90) to $628.95/month (£480.62).

Features included:

  • Hosted call recording software
  • Outbound calling (dynamic caller ID)
  • Extensions for different departments
  • DID numbers for individuals and teams
  • Cloud IVR
  • Call forwarding options
  • Call transfer
  • Voicemail and SMS to email

3. Vodafone UK

Founded in 1980, Vodafone UK has been serving the UK with telephone (landline and mobile) solutions for personal and business use.

Types of virtual numbers offered:

Virtual number plans: Vodafone UK offers two phone number plans: £14/month and £17.99/month.

Features included:

  • SIP trunking
  • PBX for business
  • IVR system
  • Call queueing
  • Call recording
  • Voicemail
  • Regular call rates

4. VirtualPhone.com

VirtualPhone.com helps businesses develop better communications through their virtual phone systems. They offer comprehensive features, monthly calling minutes, and more, for businesses to operate with ease from any location.

Types of virtual numbers offered: VirtualPhone.com offers:

  • UK toll free numbers (0800 and 0808)
  • UK national numbers
  • UK mobile numbers
  • UK geographic numbers

Virtual number plans: VirtualPhone.com’s UK virtual phone number plans start at $9/month (£6.88) and go up to $399/month (£304.90).

Features included:

  • Softphone
  • Call forwarding
  • IVR
  • SMS
  • Live chat
  • Call recording
  • Call scheduling
  • Voicemail & fax

5. Telecoms World

Telecoms World is a provider specifically for the UK. They offer local UK numbers for over 520 areas within the UK.

Types of virtual numbers offered: Telecoms World provides

  • UK freephone numbers
  • UK national numbers
  • Charity numbers
  • Rebate numbers

Virtual number plans: Telecoms World’s virtual phone numbers plans begin at $6.53/month (£4.99) and go up to $26.16/month (£19.99).

Features included:

  • Working from home solutions
  • Call routing
  • Call queuing
  • Virtual receptionist
  • Call analytics
  • Call recording
  • Callback service
  • Conference calls

Get UK Virtual Numbers Today

Here at Global Call Forwarding, we can help you get UK virtual numbers for business with quick installation and fast activation. Sign up on our website today or call us to get started!

15 Best Business VoIP Providers [2024]

3rd June 2020 Tech

Need to find a new business voice over IP provider for your office phone system? Look no further! We have put together a list of the top 15 VoIP providers for your convenience.

Who is the Best VoIP Providers for Business?

A voice over IP phone system uses the internet to transmit voice and video messages between two parties. This makes VoIP an ideal and cost-effective solution for businesses with considerable call volumes as virtual calls are cheaper than traditional calls.

Sorting through VoIP providers can be overwhelming. To make the process easier, we have listed 15 voice over IP providers and provided information regarding:

  • The features they offer
  • Any set-up or cancellation fees
  • Long-term commitment requirements
  • Free trial information
  • Costs and plans available

With this information, your business can find the ideal cloud phone system for office communication. To learn more about the various factors involved in finding the most suitable provider, read our article about choosing the right VoIP provider.

*Note: Prices and information about VoIP providers noted in this post are current and subject to changes.

1. Global Call Forwarding

Features:

  • Variety of virtual phone numbers
  • International toll free numbers for more than 160 countries
  • Unlimited extensions for different departments
  • Fax, SMS, and Voicemail to Email
  • Various call routing options
  • Business VoIP
  • Virtual call center features:
    • Call recording
    • Outbound calling with customizable caller ID
    • Customizable IVR systems, etc
  • Online account management
  • 24/7 customer support

Set-up fees: No

Long-term contract: No; cancel anytime; no cancellation fees

Free trial: 7-day free trial for business accounts

Cost: Global Call Forwarding offers 5 different virtual number plans that come equipped with VoIP features. These plans start as low as $7.96/mo.

2. Nextiva

Features:

  • Unlimited calls, texts, faxes nationwide
  • Unlimited video conferencing
  • Free HD phones
  • Mobile VoIP app
  • Call recording
  • Toll free minutes
  • SMS

Set-up fees: No

Long-term contracts: No

Free trial: Yes; 30-day full refund guarantee

Cost:

  • Professional — $20/user/mo
  • Enterprise — $27/user/mo

3. Vonage

Features:

  • Call analytics and reporting
  • 24/7 US customer support
  • Expert installation
  • Integrations: Salesforce, Zendesk, Zoho

Set-up fees: No

Long-term contracts: No; cancel anytime; no cancellation fees

Free trial: 14-day free trial

Cost:

  • Mobile — $19.99/mo/line
  • Premium — $29.99/mo/line
  • Advanced — $39.99/mo/line

4. RingCentral

Features:

  • Unlimited calls, fax, SMS, conferencing
  • Document sharing
  • Voicemail-to-text
  • Call recording
  • Integrations: Office 365, G Suite, Slack, etc
  • Analytics and reports

Set-up fees: No

Long-term contracts: No, cancel anytime

Free trial: Yes

Cost:

  • Essentials — $29.99/user/mo
  • Standard — $34.99/user/mo
  • Premium — $44.99 /user/mo
  • Ultimate — $59.99/user/mo

RingCentral offers discounts if plans are paid annually instead of monthly.

5. 8×8

Features:

  • Unlimited calling and faxing (up to 47 countries)
  • Video conferencing
  • Mobile app
  • SMS
  • Team messaging

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: Yes, 30-day

Cost: Plans starting at $12/mo. To get a customized quote, contact 8×8’s sales team.

6. Ooma

Features:

  • Mobile app
  • Easy DIY set-up
  • Virtual receptionist
  • Extension dialing
  • On-hold music
  • Conferencing
  • Keep your current phone number or purchase a new one

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: 30-day free trial

Cost: Plans starting at $19.95/user/mo

7. Dialpad

Features:

  • Voice, video, text sharing on any device
  • AI tech to transcribe calls
  • Add and edit employees and users
  • Encourages remote working
  • Business SMS
  • Integrations: G Suite, Salesforce, Zendesk, etc
  • Analytics
  • Call routing

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: 14-day trial

Cost:

  • Standard — $20/user/mo
  • Pro — $30/user/mo
  • Enterprise — contact customer service for a quote

Dialpad offers discounts if paid annually instead of monthly.

8. Zoom

Features:

  • Single app for voice calls, video, meetings
  • HD audio
  • Voicemail
  • Call recording
  • Video and web conferencing
  • Integrations: Salesforce, Microsoft 365, G Suite

Set-up fees: No

Long-term contracts: No

Free trial: 14-day trial

Cost:

  • Basic — Free
  • Pro — $14.99/mo/host (up to 9 hosts per account)
  • Business — $19.99/mo/host (10+ hosts per account)
  • Enterprise — $19.99/mo/host (100+ hosts per account)

9. Jive

Features:

  • Convert computer, mobile into calling device
  • Free video conferencing
  • Screen sharing
  • Unlimited SMS and messaging
  • Auto-attendants
  • Call queues
  • Integrations
  • Voicemail and fax

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: First month free

Cost: Contact sales for an exact quote.

10. OnSIP

Features:

  • Polycom phones included
  • Unlimited voice and video calling
  • Call parkingCall recording
  • Sayso website chat
  • Ring groups
  • Announcements

Set-up fees: No

Long-term contracts: N/a

Free trial: Yes

Cost:

  • Unlimited —$18.95/user/mo (includes phones and headsets for 5+ users)
  • Basic — 49.95/mo per account + 2.9¢ per minute

11. PanTerra

Features:

  • System suitable for multi-location and remote users
  • Team collaboration features
  • Free SIP phones
  • Mobility on any device
  • Contract discounts

Set-up fees: No

Long-term contracts: no; cancel anytime

Free trial: 30-day trial

Cost:

  • New Customer offer — $14.96/user/mo
  • Get an exact quote by contacting customer support

12. 1-VoIP

Features:

  • Call forwarding
  • Call recording
  • Extension transfer
  • Auto-attendant
  • Call queues
  • Phone included with the Professional plan

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: No

Cost:

  • Contact sales for an exact quote.
  • Metered — $14.97/mo/extension
  • Corporate — $19.97/mo/extension
  • Professional — $29.97/mo/extension

13. Mitel

Features:

  • Unlimited calling and conferencing
  • Integrations: Outlook, G Suite
  • Video collaboration
  • Web conferencing (desktop sharing)
  • Mobile apps

Set-up fees: No

Long-term contracts: N/a

Free trial: N/a

Cost:

  • Essentials — $20.99/user/mo
  • Premier — $26.59/user/mo
  • Elite — $38.49/user/mo

14. ClarityTel

Features:

  • Virtual PBX
  • Unlimited calling
  • 40+ calling features
  • Call recording
  • Call transfer and waiting
  • Logs and activity reports
  • Mobile connect and apps

Set-up fees: No

Long-term contracts: No

Free trial: 30-day money back

Cost: Plans starting at $14.99/mo/line. Contact customer support for an exact quote.

15. Intermedia

Features:

  • Free business phone for every user
  • Conferencing calling
  • SIP trunking
  • Contact center reporting and analytics
  • IVR and call routing

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: N/a

Cost: Contact customer support for a price quote.

Get VoIP For Your Small Business

Global Call Forwarding offers outbound calling and various call center features for businesses across the globe. These features encourage communication across borders through reliable and high-quality calling. To learn more about VoIP providers and how we can help you build a strong cloud phone system, call us at 1 (888) 908 6171 today!

12 Best Call Recording Services [2024]

29th May 2020 Learn, Tips

Choosing a call recording service for your business can be tricky. There are many options available with varying prices and additional features. Here we make a note of the 12 best call recording services available in 2024.

*Note: Prices noted in this article are current and are subject to changes.

Call Recording with Virtual Number Plans and Office Phone Solutions

Here we highlight VoIP and business phone system providers that offer call recording software as a feature along with their services. So, if you are looking for a business phone system or call center solution or to buy virtual phone numbers, have a look at the below providers. You can easily add call recording as a feature when you purchase a plan from these companies.

1. Global Call Forwarding

Global Call Forwarding offers call recording as a premium service that can be added to any virtual phone number plan purchased. With this service, you can record up to 100% of all incoming and outgoing calls. When you purchase this service, you can store calls for a default 30-day period. However, once activated, you are able to increase the storage period up to 6 years as well as adjust the percent of calls recorded. The price for this service is $3/mo + 2¢/min.

2. TollFreeForwarding.com

TollFreeForwarding.com’s call recording service is billed at $7/mo + 3¢/min. This, like Global Call Forwarding, can be added to a virtual phone number plan being purchased. They offer two types of storage for their recording service: short-term (30-day storage) and long-term (more than 30 days). To store calls for more than 30 days, you pay an additional 3¢/min/mo.

 3. CallRail

CallRail is a service that focuses more on call tracking and lead generation. As a result, their services and features center around these areas. They offer packages with multiple numbers as well as analytics to assist you in marketing and conversation efforts. Their call recording service comes along with each of their plans and is not charged additionally. The plans they offer are priced at $45/mo + usage, $95/mo + usage, and $145/mo + usage.

4. Avoxi

Avoxi offers a call recording feature in addition to its virtual number plans, as well. You can get this service with a free 30-day storage period for $6.99/number/min. Additionally, they have 60-, 90-, and 365-day storage periods as well. And if you pay an extra $0.02/min/mo, you can access unlimited storage.

5. TalkDesk

TalkDesk, like the other providers mentioned here, offers call recording software with voice and screen recordings to provide the entire context surrounding a call. Calls can be stored for as long as needed on their cloud or yours. Their visualized waveform playback lets you make comments and review important topics for discussion with the ultimate goal to improve agent performance. However, to get an exact quote for your business, you will need to connect with a TalkDesk representative.

6. Aircall.io

Aircall.io’s virtual number plans come equipped with call recording. The price of the overall service, therefore, depends on the plan you choose. They offer 3 main plans: Essential, Professional, and Custom. These plans are priced per user per month and have a minimum user requirement. Additional virtual numbers cost extra.

7. RingCentral

RingCentral offers cloud-based phone system solutions for businesses. This includes virtual numbers and cloud communication services. You can get call recording on-demand with their Standard plan starting at $24.99/user/mo. However, you can get automatic call recording with their Premium ($34.99/user/mo) and Ultimate ($49.99/user/mo) plans.

8. 8×8

8×8 is a company offering business communication solutions that include voice, messaging, and virtual call center solutions. They offer call and screen recording as part of their business phone system plans which range from $28-$175/user/mo. For information about how much their call recording service costs, however, you will need to contact a sales representative.

9. Vonage

Vonage’s Advanced virtual number plan priced at $39.99/mo/line comes with call recording (on-demand) and records up to 15 hours per month. They also offer call recording on-demand separately for $4.99/mo/extension. Additionally, their Salesforce Express plan also comes with call recording software among other features. To get a quote for your business needs, however, you will need to contact sales.

Stand-Alone Recording Companies

Here we will briefly look at companies that offer call recording as a stand-alone service. If you want only call recording and no other virtual communication features or business numbers, then these options may seem more suitable.

10. CallCabinet

CallCabinet offers a call recording software that utilizes the cloud to record conversations. They provide stats, graphical representation, conversation patterns, etc. Their monthly payment option is “pay as you grow.” You can try their service for free for 30 days to test it and see if it fits your needs.

11. Voicestamps

Voicestamps’ call recording service records all calls automatically for $25/mo. There’s a set-up fee of $25. Additionally, they charge $0.06-$0.10/min for recordings. Their outbound call recording prices are similar with a $25 set-up fee, costing $25/mo, and $0.10/min.

12. Orecx

Orecx provides cloud recording software to help you record business calls. This comes with an attractive auto-tagging feature that lets you identify and target important keyphrases within the conversation. To get Orecx pricing, you will need to contact a representative for a customized plan.

Still Unsure About Which Service is Best?

If you still cannot decide which call recording service to go ahead with, then let us help. Call us to learn more about the different features and plans we offer. Or, sign up and try our service for free for 7 days and see for yourself.

How to Find the Right Toll Free Number Provider?

26th March 2020 How To's

Choosing the right toll-free number provider can be a daunting task. Learn what toll-free numbers are, how businesses can use them, and how to find the right provider for your needs here.

Toll-Free Numbers: How to Choose the Right Provider?

Toll-free numbers offered by phone service providers make for an easy and free way for individuals to call a business. This is because calls made to these numbers charge the receiver instead of the caller. Large corporations and established companies will have a toll-free business number as their contact number to encourage interested and recurring customers to connect with them and, by extension, promote sales. You can get a toll-free number for the country you reside in. Calls made to this number from within the country will be toll-free.

Virtual Toll-Free Numbers

Virtual phone number providers, on the other hand, have more toll-free number options. Such cloud-based providers offer numbers with an international toll-free forwarding service. This enables your business to get a toll-free number for different countries spread across the world. Calls made to these numbers then get forwarded through the international forwarding service over the internet and are routed to a number of your choice.

Global Call Forwarding, for instance, offers virtual toll-free numbers for more than 160 countries across the world. For example, your business enterprise is based in London but you have clients and customers in India, Mexico, Canada, the U.S., and the U.A.E. You can get toll-free numbers for these countries, making it free for callers to call your enterprise. Calls are then forwarded to your London office for a cheaper rate than international calls usually charge.

Find the Ideal Feature Set

When thinking about which provider to go ahead with, consider the additional features and tools they offer. For example, do you have multiple offices working in different time zones? Then, you may take advantage of a time-related call forwarding service. Additionally, can your business benefit from tracking incoming calls to study where they are coming from, etc? Then, call logs and activity reports would be helpful. Furthermore, would you like to record business calls to see how employees are doing or to maintain compliance with regulations? And so on.

Global Call Forwarding offers the following features along with each plan:

  • Advanced IVR: automated voice response
  • Black and White Lists: to organize blocked numbers and accepted numbers
  • Call Transfer: manual transferring of calls between different departments
  • Customer Greeting: personalized greetings with company information
  • Dedicated Account Manager: account support to ensure smooth functioning
  • Failover Forwarding: forwarding calls to a set number of lines to ensure no call goes unanswered
  • Fax to Email: receive faxes in email format
  • Local Ringback Tones: plays the signal tone of the destination the phone is ringing in
  • Simultaneous Calling: calls multiple lines and numbers at a time to ensure no call is missed
  • Time of Day Routing: routes calls to different locations or numbers during certain times of the day
  • Voicemail to Email: receive voicemails as MP3 files in your inbox
  • 24/7 Customer Support: to provide support and customer care

And, you can get these additional features:

  • Call Recording Software: record up to 100% of incoming and outgoing calls
  • Rollover Minutes: accumulate unused minutes to be used the next month
  • Inbound SMS Plan: receive texts from customers
  • Outbound Calling: call local and international customers with customizable caller IDs

Research Providers, Reviews Plans

Once you have an idea of what communication features and tools you want from your international toll-free number provider, research different providers and see what they have to offer. Compare prices alongside the quantity and quality of features offered. Most providers have free trials you can use to test the quality of service before you make a commitment. They will also have different plans based on different business types or sizes. This will give you a better understanding of how much time and money you would need to spend on the service per month.

Toll-Free Numbers: Making Communication Easier

Toll-free numbers are often associated with big businesses. Having a toll-free business number will further solidify your company’s professional image. To learn more about toll-free numbers and how Global Call Forwarding can help with your company’s communication system, call us at 1 (888) 908 6171.

How to Start an Order Fulfillment Company for E-commerce Business

2nd October 2019 How To's

Year after year, an increasing number of retailers take their businesses online. Recent data indicates e-commerce accounts make up close to 10 percent of all retail sales. However, research anticipates growth around 15 percent annually in this sector. In other words, the precedence of the Internet has customers worldwide shopping online. So, to keep customers happy, a business owner must ensure accurate fulfillment of orders, quickly, and efficiently. Optimizing e-commerce fulfillment strategies is the key to success.

To clarify further, this means order fulfillment companies are in-demand and the demand will increase. Below are steps explaining how to start an order fulfillment company for e-commerce business and what to expect in the process.

What is Order Fulfillment?

Order fulfillment refers to the method that is used to fulfill customer orders. For e-commerce, companies may choose to manage their order fulfillment in-house, while other companies may choose to operate using drop shipping or third party fulfillment. For third party fulfillment, some companies are solely dedicated to fulfilling the orders of their clients (other businesses). This offers businesses the ability to devote more of their time other aspects of the business, while still being able to access data regarding inventory and sales. Third-party fulfillment is often chosen because it decreases costs related to packaging and shipping.

Deciding Which Type of Fulfillment the Company Will Offer

There are a number of roles your fulfillment company can play. A business owner decides whether the fulfillment company holds responsibility for storing, packaging, shipping, tracking, and more. Based on this decision, a business owner will make other decisions regarding equipment, facility, and staffing.

Phones and Communication Systems

Most notably, a fulfillment company is a high-tech business. This means there is a strong need to respond in a high-tech fashion. A business owner must understand this is not the place to cut corners. The right access to websites, operational equipment, and phone systems is critical.

Staffing a Fulfillment Company

A business owner can launch a fulfillment company with two or three people. A business owner will name a fulfillment manager, a warehouse manager, and a fulfillment specialist. The fulfillment center manager should have the ability to make sales calls. A fulfillment manager will also be responsible for walking clients through the initial setup. The warehouse manager is responsible for installing any warehouse management system. Furthermore, this person is in charge of writing all back end procedures and training personnel.

How to Start an Order Fulfillment Company
Source: DepositPhotos.com – O#190330960 ID#27446420

Sales

It is imperative that a fulfillment company makes a consistent effort to market and sell its capabilities. A business owner must focus on sales efforts to add more customers and grow. One method is to use sales personnel to generate leads and then have the fulfillment manager drive the sale moving forward. A larger fulfillment company may need a specialist to come in and provide advice including selling skills.

Marketing a Fulfillment Company

A business owner must provide a basic marketing campaign to take an order fulfillment company’s messaging forward to the current client base as well as potential clients. A business owner should not solely rely on existing sales personnel to develop accounts. Sales representatives are, at times, reluctant to offer new services to their clients. Because of this, marketing campaigns can prove to be very useful.

Pricing Matrix For Order Fulfillment Services

Establishing a pricing system for the fulfillment company may present challenges at first. The company’s pricing system must include all services that are completed. Therefore, fees may include storage, customer service, and more. Some pricing options may include:

  • Storage charged at a price per pallet, per month
  • New product set up fee
  • Warehouse fee
  • Receiving services fee
  • Order receipt fee
  • Shipping materials cost
  • Reporting fees
  • Customer service
  • Initial set up fee

Challenges Faced by E-commerce Businesses

E-commerce businesses face challenges, which include competition, finding the best products to sell, reaching a target audience, generating traffic, retaining customers, choosing the right technology, and achieving long term growth. Understanding these challenges will help you run a successful order fulfillment company.

In Closing

In essence, order fulfillment is the backbone of an e-commerce business. The strategy for order fulfillment for customers directly affects everything from customer satisfaction to profit margin. Therefore, a business owner must consider this carefully. Another thing to be considered carefully is scalability. A business owner who starts a fulfillment company has a goal to grow. Likewise, having a plan in place that outlines how you will grow and keep up with the growing needs of clients as well as adding new clients is very important. As a result, providing customers with the best value through order fulfillment is key to an effective operation. Above all, a business owner that helps clients to maximize profits and efficiency is destined to succeed.

International Phone Number Providers in South America

1st December 2017 Learn, Tech

Brazil, Argentina, Venezuela, Ecuador, Perú… the continent of South America is a dream destination and one of the most exceptional for travel and exploration. Bounded by the Pacific and Atlantic oceans as well as the Caribbean Sea, South America is home to tropical islands, stunning waterfalls, and the longest mountain range on earth.

Whether or not your enterprise is located in one of South America’s select countries, you may still want to make vital company connections in any one of these regions. Luckily there are many options for international telecommunications services. Global Call Forwarding takes an in-depth look at each of the following providers and how they may benefit your brand. Our team has reviewed features and packaged pricing options so you can make a truly informed decision when choosing the best services for your needs.

First it is important to choose which types of virtual phone numbers that will suit your needs, such as an International Toll Free Service (ITFS), toll free numbers, or local Direct Inward Dialing (DID) numbers. Once you have an idea about how you want to structure your company’s communications processes, you can read up on the international phone number providers in South America below.

Virtual Numbers in South America: Global Call Forwarding

It may be challenging to find a partner that has full coverage over South America, however Global Call Forwarding offers a range of services available in Argentina, Brazil, Venezuela, and Ecuador. As you may remember reading previously, not all service providers cover every country, so be vigilant in your research. South America’s economy is made up of about 432 million people.

Global Call Forwarding Features

Global Call Forwarding is one of the best international phone number providers in South America, and a wide array of customizable services are offered. These include customized greetings and local ringback tones, call routing based on time, and black & white lists to help your employees better prioritize callers. Simultaneous ringing and sequential forwarding are best for international call centers and larger operations. You may view Global Call Forwarding’s worldwide rates here on their website. These options, along with the number of countries serviced make Global Call Forwarding an excellent option to work with for international numbers in South America.

Whether you want to manage dozens of international numbers, or you’re seeking a simple solution to streamline vital business functions, Global Call Forwarding’s team of professionals are some of the most reliable in the industry. With many years of experience in the field of telecommunications, they strive to provide a quality and cost-effective service for your company.

Packaged Carrier Provider: TollFreeForwarding.com

Tollfreeforwarding.com offers services in major countries in South America. Keep in mind, however, that some countries have more options than others. For instance, your organization in Brazil may use all the local numbers, toll free numbers, and mobile numbers you want with no exceptions. But in Paraguay, you do not have all of these choices available. You might only be limited to just one.

Though based in the United States, Toll Free Forwarding does have a strong international focus, especially in Colombia, Chile, and Venezuela. When phone numbers are used in combination with features such as Interactive Voice Response (IVR) or time of day routing, you can build up a custom service all on your own. And if a member of your team ever has any issues, you can call their designated customer support line based on timezone. Some reviewers say Tollfreeforwarding.com is both responsive and friendly. You may have to keep an eye on the time of day, though, as the times available differ depending on the day of the week.

How Does Pricing Work?

Tollfreeforwarding.com bases its pricing on your enterprise, whether you are a small startup, a growing company, or a large organization. High volume clients enjoy more benefits, such as a dedicated account manager and support team. Your business pays for services by minute “bundles.” The tiered pricing system begins as a “pay as you go” and graduates up to 250 minutes, 701 minutes, 1,300 minutes, 2,592 minutes, and 5,000 minutes. As you continue to expand services in South America, you can change tiers accordingly.

Online Number Providers: VoxBone and DIDWW

Voxbone

Voxbone is an international phone number provider in South America, however, it does not cover all countries. Currently, they offer no service in Venezuela, Uruguay, Paraguay, Guyana, Ecuador, or Bolivia. Despite this, all of their packages include unlimited usage of local landline phone numbers, which is good news. Also, there are no unexpected per-minute fees for inbound calls. If you want add-ons with your plan, you can choose from outbound calling, emergency callings, SMS and text messaging, number porting, and more.

Voxbone pricing is described on their website as “flat as pancakes.” These flat monthly rates allow you to readily understand the price of inbound and outbound communications ahead of time. To view your estimated price, simply choose your country and how many landline numbers you need.

DIDWW

DIDWW is a telecommunications company with many options for virtual and digital numbers. This provider covers a total of 73 countries globally, including most South American countries with a few exceptions. Using their cloud technology, you can redirect calls made to your toll free phone numbers using their simple online dashboard. Other features include call conferencing, call recording, online voicemail service, and a voice menu so your business can stay up to date on the latest communications technologies.

Exact DIDWW coverage and pricing requires you to enter your company name and email into their database first. However, they do promise simple, global, and transparent pricing for all of their clients. A description of billing categories can be found here on their website.

Notes About Online Number Providers

Online number providers must have a large library of numbers and area codes to choose from, and all of them need to be activated quickly and easily. This will allow for a smooth transition for your employees, customers, and vendors in South America.

When it comes to pricing, online number providers can charge your organization per month, per minute, or per channel with some limitations. When shopping for your perfect fit, keep in mind that excellent customer service is key, and before you commit to anything you should have all the necessary details. If it is not clearly explained on their website, we advise you to get in touch with their customer service department for clarification. You want a reliable partnership with an international phone number provider in South America that you can trust.