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15 Best Business VoIP Providers [2020]

Need to find a new business voice over IP provider for your office phone system? Look no further! We have put together a list of the top 15 VoIP providers for your convenience.

Who is the Best VoIP Providers for Business?

A voice over IP phone system uses the internet to transmit voice and video messages between two parties. This makes VoIP an ideal and cost-effective solution for businesses with considerable call volumes as virtual calls are cheaper than traditional calls.

Sorting through VoIP providers can be overwhelming. To make the process easier, we have listed 15 voice over IP providers and provided information regarding:

  • The features they offer
  • Any set-up or cancellation fees
  • Long-term commitment requirements
  • Free trial information
  • Costs and plans available

With this information, your business can find the ideal cloud phone system for office communication. To learn more about the various factors involved in finding the most suitable provider, read our article about choosing the right VoIP provider.

*Note: Prices and information about VoIP providers noted in this post are current and subject to changes.

1. Global Call Forwarding


  • Variety of virtual phone numbers
  • International toll free numbers for more than 160 countries
  • Unlimited extensions for different departments
  • Fax, SMS, and Voicemail to Email
  • Various call routing options
  • Business VoIP
  • Virtual call center features:
    • Call recording
    • Outbound calling with customizable caller ID
    • Customizable IVR systems, etc
  • Online account management
  • 24/7 customer support

Set-up fees: No

Long-term contract: No; cancel anytime; no cancellation fees

Free trial: 7-day free trial for business accounts

Cost: Global Call Forwarding offers 5 different virtual number plans that come equipped with VoIP features. These plans start as low as $7.96/mo.

2. Nextiva


  • Unlimited calls, texts, faxes nationwide
  • Unlimited video conferencing
  • Free HD phones
  • Mobile VoIP app
  • Call recording
  • Toll free minutes
  • SMS

Set-up fees: No

Long-term contracts: No

Free trial: Yes; 30-day full refund guarantee


  • Professional — $20/user/mo
  • Enterprise — $27/user/mo

3. Vonage


  • Call analytics and reporting
  • 24/7 US customer support
  • Expert installation
  • Integrations: Salesforce, Zendesk, Zoho

Set-up fees: No

Long-term contracts: No; cancel anytime; no cancellation fees

Free trial: 14-day free trial


  • Mobile — $19.99/mo/line
  • Premium — $29.99/mo/line
  • Advanced — $39.99/mo/line

4. RingCentral


  • Unlimited calls, fax, SMS, conferencing
  • Document sharing
  • Voicemail-to-text
  • Call recording
  • Integrations: Office 365, G Suite, Slack, etc
  • Analytics and reports

Set-up fees: No

Long-term contracts: No, cancel anytime

Free trial: Yes


  • Essentials — $29.99/user/mo
  • Standard — $34.99/user/mo
  • Premium — $44.99 /user/mo
  • Ultimate — $59.99/user/mo

RingCentral offers discounts if plans are paid annually instead of monthly.

5. 8×8


  • Unlimited calling and faxing (up to 47 countries)
  • Video conferencing
  • Mobile app
  • SMS
  • Team messaging

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: Yes, 30-day

Cost: Plans starting at $12/mo. To get a customized quote, contact 8×8’s sales team.

6. Ooma


  • Mobile app
  • Easy DIY set-up
  • Virtual receptionist
  • Extension dialing
  • On-hold music
  • Conferencing
  • Keep your current phone number or purchase a new one

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: 30-day free trial

Cost: Plans starting at $19.95/user/mo

7. Dialpad


  • Voice, video, text sharing on any device
  • AI tech to transcribe calls
  • Add and edit employees and users
  • Encourages remote working
  • Business SMS
  • Integrations: G Suite, Salesforce, Zendesk, etc
  • Analytics
  • Call routing

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: 14-day trial


  • Standard — $20/user/mo
  • Pro — $30/user/mo
  • Enterprise — contact customer service for a quote

Dialpad offers discounts if paid annually instead of monthly.

8. Zoom

Single app for voice calls, video, meetings
HD audio
Call recording
Video and web conferencing
Integrations: Salesforce, Microsoft 365, G Suite

Set-up fees: No

Long-term contracts: No

Free trial: 14-day trial

Basic — Free
Pro — $14.99/mo/host (up to 9 hosts per account)
Business — $19.99/mo/host (10+ hosts per account)
Enterprise — $19.99/mo/host (100+ hosts per account)

9. Jive


  • Convert computer, mobile into calling device
  • Free video conferencing
  • Screen sharing
  • Unlimited SMS and messaging
  • Auto-attendants
  • Call queues
  • Integrations
  • Voicemail and fax

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: First month free

Cost: Contact sales for an exact quote.

10. OnSIP


  • Polycom phones included
  • Unlimited voice and video calling
  • Call parkingCall recording
  • Sayso website chat
  • Ring groups
  • Announcements

Set-up fees: No

Long-term contracts: N/a

Free trial: Yes


  • Unlimited —$18.95/user/mo (includes phones and headsets for 5+ users)
  • Basic — 49.95/mo per account + 2.9¢ per minute

11. PanTerra


  • System suitable for multi-location and remote users
  • Team collaboration features
  • Free SIP phones
  • Mobility on any device
  • Contract discounts

Set-up fees: No

Long-term contracts: no; cancel anytime

Free trial: 30-day trial


  • New Customer offer — $14.96/user/mo
  • Get an exact quote by contacting customer support

12. 1-VoIP


  • Call forwarding
  • Call recording
  • Extension transfer
  • Auto-attendant
  • Call queues
  • Phone included with the Professional plan

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: No


  • Contact sales for an exact quote.
  • Metered — $14.97/mo/extension
  • Corporate — $19.97/mo/extension
  • Professional — $29.97/mo/extension

13. Mitel


  • Unlimited calling and conferencing
  • Integrations: Outlook, G Suite
  • Video collaboration
  • Web conferencing (desktop sharing)
  • Mobile apps

Set-up fees: No

Long-term contracts: N/a

Free trial: N/a


  • Essentials — $20.99/user/mo
  • Premier — $26.59/user/mo
  • Elite — $38.49/user/mo

14. ClarityTel


  • Virtual PBX
  • Unlimited calling
  • 40+ calling features
  • Call recording
  • Call transfer and waiting
  • Logs and activity reports
  • Mobile connect and apps

Set-up fees: No

Long-term contracts: No

Free trial: 30-day money back

Cost: Plans starting at $14.99/mo/line. Contact customer support for an exact quote.

15. Intermedia


  • Free business phone for every user
  • Conferencing calling
  • SIP trunking
  • Contact center reporting and analytics
  • IVR and call routing

Set-up fees: No

Long-term contracts: No; cancel anytime

Free trial: N/a

Cost: Contact customer support for a price quote.

Get VoIP For Your Small Business

Global Call Forwarding offers outbound calling and various call center features for businesses across the globe. These features encourage communication across borders through reliable and high-quality calling. To learn more about VoIP providers and how we can help you build a strong cloud phone system, call us at 1 (888) 908 6171 today!

12 Best Call Recording Services [2020]

Choosing a call recording service for your business can be tricky. There are many options available with varying prices and additional features. Here we make a note of the 12 best call recording services available in 2020.

*Note: Prices noted in this article are current and are subject to changes.

Call Recording with Virtual Number Plans and Office Phone Solutions

Here we highlight VoIP and business phone system providers that offer call recording software as a feature along with their services. So, if you are looking for a business phone system or call center solution or to buy virtual phone numbers, have a look at the below providers. You can easily add call recording as a feature when you purchase a plan from these companies.

1. Global Call Forwarding

Global Call Forwarding offers call recording as a premium service that can be added to any virtual phone number plan purchased. With this service, you can record up to 100% of all incoming and outgoing calls. When you purchase this service, you can store calls for a default 30-day period. However, once activated, you are able to increase the storage period up to 6 years as well as adjust the percent of calls recorded. The price for this service is $3/mo + 2¢/min.

2.’s call recording service is billed at $7/mo + 3¢/min. This, like Global Call Forwarding, can be added to a virtual phone number plan being purchased. They offer two types of storage for their recording service: short-term (30-day storage) and long-term (more than 30 days). To store calls for more than 30 days, you pay an additional 3¢/min/mo.

 3. CallRail

CallRail is a service that focuses more on call tracking and lead generation. As a result, their services and features center around these areas. They offer packages with multiple numbers as well as analytics to assist you in marketing and conversation efforts. Their call recording service comes along with each of their plans and is not charged additionally. The plans they offer are priced at $45/mo + usage, $95/mo + usage, and $145/mo + usage.

4. Avoxi

Avoxi offers a call recording feature in addition to its virtual number plans, as well. You can get this service with a free 30-day storage period for $6.99/number/min. Additionally, they have 60-, 90-, and 365-day storage periods as well. And if you pay an extra $0.02/min/mo, you can access unlimited storage.

5. TalkDesk

TalkDesk, like the other providers mentioned here, offers call recording software with voice and screen recordings to provide the entire context surrounding a call. Calls can be stored for as long as needed on their cloud or yours. Their visualized waveform playback lets you make comments and review important topics for discussion with the ultimate goal to improve agent performance. However, to get an exact quote for your business, you will need to connect with a TalkDesk representative.

6.’s virtual number plans come equipped with call recording. The price of the overall service, therefore, depends on the plan you choose. They offer 3 main plans: Essential, Professional, and Custom. These plans are priced per user per month and have a minimum user requirement. Additional virtual numbers cost extra.

7. RingCentral

RingCentral offers cloud-based phone system solutions for businesses. This includes virtual numbers and cloud communication services. You can get call recording on-demand with their Standard plan starting at $24.99/user/mo. However, you can get automatic call recording with their Premium ($34.99/user/mo) and Ultimate ($49.99/user/mo) plans.

8. 8×8

8×8 is a company offering business communication solutions that include voice, messaging, and call center solutions. They offer call and screen recording as part of their business phone system plans which range from $28-$175/user/mo. For information about how much their call recording service costs, however, you will need to contact a sales representative.

9. Vonage

Vonage’s Advanced virtual number plan priced at $39.99/mo/line comes with call recording (on-demand) and records up to 15 hours per month. They also offer call recording on-demand separately for $4.99/mo/extension. Additionally, their Salesforce Express plan also comes with call recording software among other features. To get a quote for your business needs, however, you will need to contact sales.

Stand-Alone Recording Companies

Here we will briefly look at companies that offer call recording as a stand-alone service. If you want only call recording and no other virtual communication features or business numbers, then these options may seem more suitable.

10. CallCabinet

CallCabinet offers a call recording software that utilizes the cloud to record conversations. They provide stats, graphical representation, conversation patterns, etc. Their monthly payment option is “pay as you grow.” You can try their service for free for 30 days to test it and see if it fits your needs.

11. Voicestamps

Voicestamps’ call recording service records all calls automatically for $25/mo. There’s a set-up fee of $25. Additionally, they charge $0.06-$0.10/min for recordings. Their outbound call recording prices are similar with a $25 set-up fee, costing $25/mo, and $0.10/min.

12. Orecx

Orecx provides cloud recording software to help you record business calls. This comes with an attractive auto-tagging feature that lets you identify and target important keyphrases within the conversation. To get Orecx pricing, you will need to contact a representative for a customized plan.

Still Unsure About Which Service is Best?

If you still cannot decide which call recording service to go ahead with, then let us help. Call us to learn more about the different features and plans we offer. Or, sign up and try our service for free for 7 days and see for yourself.

How to Find the Right Toll Free Number Provider?

Choosing the right toll free number provider can be a daunting task. Learn what toll free numbers are, how businesses can use them, and how to find the right provider for your needs here.

Toll Free Numbers: How to Choose the Right Provider?

Toll free numbers offered by phone service providers make for an easy and free way for individuals to call a business. This is because calls made to these numbers charge the receiver instead of the caller. Large corporations and established companies will have a toll free business number as their contact number to encourage interested and recurring customers to connect with them and, by extension, promote sales. You can get a toll free number for the country you reside in. Calls made to this number from within the country will be toll free.

Virtual Toll Free Numbers

Virtual phone number providers, on the other hand, have more toll free number options. Such cloud-based providers offer numbers with an international toll free forwarding service (ITFS). This enables your business to get a toll free number for different countries spread across the world. Calls made to these numbers then get forwarded through the international forwarding service over the internet and are routed to a number of your choice.

Global Call Forwarding, for instance, offers virtual toll free numbers for more than 160 countries across the world. For example, your business enterprise is based in London but you have clients and customers in India, Mexico, Canada, the U.S., and the U.A.E. You can get toll free numbers for these countries, making it free for callers to call your enterprise. Calls are then forwarded to your London office for a cheaper rate than international calls usually charge.

Find the Ideal Feature Set

When thinking about which provider to go ahead with, consider the additional features and tools they offer. For example, do you have multiple offices working in different time zones? Then, you may take advantage of a time-related call forwarding service. Additionally, can your business benefit from tracking incoming calls to study where they are coming from, etc? Then, call logs and activity reports would be helpful. Furthermore, would you like to record business calls to see how employees are doing or to maintain compliance with regulations? And so on.

Global Call Forwarding offers the following features along with each plan:

  • Advanced IVR: automated voice response
  • Black and White Lists: to organize blocked numbers and accepted numbers
  • Call Transfer: manual transferring of calls between different departments
  • Customer Greeting: personalized greetings with company information
  • Dedicated Account Manager: account support to ensure smooth functioning
  • Failover Forwarding: forwarding calls to a set number of lines to ensure no call goes unanswered
  • Fax to Email: receive faxes in email format
  • Local Ringback Tones: plays signal tone of the destination the phone is ringing in
  • Simultaneous Calling: calls multiple lines and numbers at a time to ensure no call is missed
  • Time of Day Routing: routes calls to different locations or numbers during certain times of the day
  • Voicemail to Email: receive voicemails as MP3 files in your inbox
  • 24/7 Customer Support: to provide support and customer care

And, you can get these additional features:

  • Call Recording Software: record up to 100% of incoming and outgoing calls
  • Rollover Minutes: accumulate unused minutes to be used the next month
  • Inbound SMS Plan: receive texts from customers
  • Outbound Calling: call local and international customers with customizable caller IDs

Research Providers, Reviews Plans

Once you have an idea of what communication features and tools you want from your toll free number provider, research different providers and see what they have to offer. Compare prices alongside the quantity and quality of features offered. Most providers have free trials you can use to test the quality of service before you make a commitment. They will also have different plans based on different business types or sizes. This will give you a better understanding of how much time and money you would need to spend on the service per month.

Toll Free Numbers: Making Communication Easier

Toll free numbers are often associated with big businesses. Having a toll free business number will further solidify your company’s professional image. To learn more about toll free numbers and how Global Call Forwarding can help with your company’s communication system, call us at 1 (888) 908 6171.

How to Start an Order Fulfillment Company for E-commerce Business

Year after year, an increasing number of retailers take their businesses online. Recent data indicates e-commerce accounts make up close to 10 percent of all retail sales. However, research anticipates growth around 15 percent annually in this sector. In other words, the precedence of the Internet has customers worldwide shopping online. So, to keep customers happy, a business owner must ensure accurate fulfillment of orders, quickly, and efficiently. Optimizing e-commerce fulfillment strategies is the key to success.

To clarify further, this means order fulfillment companies are in-demand and the demand will increase. Below are steps explaining how to start an order fulfillment company for e-commerce business and what to expect in the process.

What is Order Fulfillment?

Order fulfillment refers to the method that is used to fulfill customer orders. For e-commerce, companies may choose to manage their order fulfillment in-house, while other companies may choose to operate using drop shipping or third party fulfillment. For third party fulfillment, some companies are solely dedicated to fulfilling the orders of their clients (other businesses). This offers businesses the ability to devote more of their time other aspects of the business, while still being able to access data regarding inventory and sales. Third-party fulfillment is often chosen because it decreases costs related to packaging and shipping.

Deciding Which Type of Fulfillment the Company Will Offer

There are a number of roles your fulfillment company can play. A business owner decides whether the fulfillment company holds responsibility for storing, packaging, shipping, tracking, and more. Based on this decision, a business owner will make other decisions regarding equipment, facility, and staffing.

Phones and Communication Systems

Most notably, a fulfillment company is a high-tech business. This means there is a strong need to respond in a high-tech fashion. A business owner must understand this is not the place to cut corners. The right access to websites, operational equipment, and phone systems is critical.

Staffing a Fulfillment Company

A business owner can launch a fulfillment company with two or three people. A business owner will name a fulfillment manager, a warehouse manager, and a fulfillment specialist. The fulfillment center manager should have the ability to make sales calls. A fulfillment manager will also be responsible for walking clients through the initial setup. The warehouse manager is responsible for installing any warehouse management system. Furthermore, this person is in charge of writing all back end procedures and training personnel.

How to Start an Order Fulfillment Company
Source: – O#190330960 ID#27446420


It is imperative that a fulfillment company makes a consistent effort to market and sell its capabilities. A business owner must focus on sales efforts to add more customers and grow. One method is to use sales personnel to generate leads and then have the fulfillment manager drive the sale moving forward. A larger fulfillment company may need a specialist to come in and provide advice including selling skills.

Marketing a Fulfillment Company

A business owner must provide a basic marketing campaign to take an order fulfillment company’s messaging forward to the current client base as well as potential clients. A business owner should not solely rely on existing sales personnel to develop accounts. Sales representatives are, at times, reluctant to offer new services to their clients. Because of this, marketing campaigns can prove to be very useful.

Pricing Matrix For Order Fulfillment Services

Establishing a pricing system for the fulfillment company may present challenges at first. The company’s pricing system must include all services that are completed. Therefore, fees may include storage, customer service, and more. Some pricing options may include:

  • Storage charged at a price per pallet, per month
  • New product set up fee
  • Warehouse fee
  • Receiving services fee
  • Order receipt fee
  • Shipping materials cost
  • Reporting fees
  • Customer service
  • Initial set up fee

Challenges Faced by E-commerce Businesses

E-commerce businesses face challenges, which include competition, finding the best products to sell, reaching a target audience, generating traffic, retaining customers, choosing the right technology, and achieving long term growth. Understanding these challenges will help you run a successful order fulfillment company.

In Closing

In essence, order fulfillment is the backbone of an e-commerce business. The strategy for order fulfillment for customers directly affects everything from customer satisfaction to profit margin. Therefore, a business owner must consider this carefully. Another thing to be considered carefully is scalability. A business owner who starts a fulfillment company has a goal to grow. Likewise, having a plan in place that outlines how you will grow and keep up with the growing needs of clients as well as adding new clients is very important. As a result, providing customers with the best value through order fulfillment is key to an effective operation. Above all, a business owner that helps clients to maximize profits and efficiency is destined to succeed.

Why it’s Important to Trust Your Virtual Number Provider

In today’s modern marketplace, it almost seems as though trust isn’t something we can find in the businesses that we interact with. Fortunately, Global Call Forwarding isn’t an ordinary business. Taking pride in how we provide the best services to our customer, Global Call Forwarding is a credible business that provides years of industry experience, fair pricing models, and extensive services that can’t be found from other telecom service providers. In this article, you will learn Why it’s Important to Trust Your Virtual Number Provider.

Let’s take a look at each of these aspects in-depth to show how trusting Global Call Forwarding for your telecom needs can help achieve what you’re looking for in a telecom provider. 

Reason #1: Industry Experience

Simply put, there is just no substitute for experience when it comes to dealing with businesses today. Global Call Forwarding has been in business for the past two decades, providing telecom solutions that enable businesses and individuals to connect with one another anywhere in the world. Providing virtual phone numbers and a host of other telecom services in over 150 countries, Global Call Forwarding enables businesses and individuals to attain a global reach that comes with a deep knowledge of industry trends to achieve their goals. Another reason why you can trust your virtual number provider.

Other telecom service providers may claim to have the same breadth of knowledge and service, but many consumers choose Global Call Forwarding after experiencing less than stellar service from fly-by-night companies. Often, these companies try to play up lower rates, but their service can often be substandard. This ability to meet consumer demands is why Global Call Forwarding includes Fortune 500 customers, emerging startups, and savvy individuals among its client base.

Reason #2: Fair Pricing

Perhaps the most important factor for doing business of any kind is purchasing services and products at a fair and consistent price. By choosing a plan that best fits your business model and usage through Global Call Forwarding, you can gain access to top-tier telecom services for pennies on the dollar. In fact, you can use Global Call Forwarding’s services on a trial basis for free – something that other service providers don’t always offer. 

Using Global Call Forwarding as your service provider also enables your business to avoid having to shell out money for expensive hardware and proprietary software (such as headsets and “softphones,” respectively). Other service providers typically require that your business only use a company’s added overheads, which is unnecessary thanks to the versatility of modern devices and protocols. By contrast, business phone numbers from Global Call Forwarding only require your business to use any device that has audio capabilities and can access the Internet – no hardware necessary. 

Trust your virtual number provider
Source: O# 100073145299 – ID#100067081677

Reason #3: Extensive Services

What makes Global Call Forwarding such a popular telecom service provider is that we provide a full range of services that leverage developments in cloud computing that go beyond just equipping your business with phone numbers. Instead, Global Call Forwarding continually adds new features for subscribers that can deliver massive impact on how business run their day-to-day operations. These extensive services include:


  • Call Recording: store and review calls made to and from your phone numbers
  • Simultaneous Ringing: allows you to forward calls from your toll-free number to two or more phone numbers
  • CallMe Click: enables one-click calling through a button placed on landing pages, as well as in online ad campaigns, email confirmations, and contact forms
  • SMS forwarding: forwards incoming SMS messages to a predetermined email address
  • Integrated Voice Response (IVR): An automated, voice-led directory can greet customers upon dialing your phone number
  • Voicemail to Email: voicemails can be transcribed and forwarded to email addresses automatically
  • Fax to Email: faxes can be transcribed and forwarded to email addresses
  • Time of Day Routing: inbound calls are redirected to another destination based on the time in which the call is placed
  • Sequential Routing: used to deliver a call down a list of predetermined phone numbers
  • Local ringback Tones: provides a country-specific signal tone that is heard by callers while the destination’s phone is ringing
  • Black and White Lists: enables you to accept (white list) or reject (blacklist) phone numbers based on their area code
  • Rollover Minutes: carry over your unused minutes from one month to the next
  • Failover Forwarding: enables businesses to program multiple phone numbers to answer an inbound phone call if a particular phone number is busy or unavailable

By incorporating these add-ons into your business, you can drastically increase the breadth of services that you offer to your customers and clients – not to mention creating new opportunities for revenue.

Of course, not all virtual number providers offer these services. Often, service providers only provide minimal services to entice customers but don’t enable businesses to expand their services based on demand. Therefore, choosing Global Call Forwarding is the smartest decision and you can trust your virtual number provider for scaling your business to meet the demands of our modern global marketplace.

International Phone Number Providers in South America

Brazil, Argentina, Venezuela, Ecuador, Perú… the continent of South America is a dream destination and one of the most exceptional for travel and exploration. Bounded by the Pacific and Atlantic oceans as well as the Caribbean Sea, South America is home to tropical islands, stunning waterfalls, and the longest mountain range on earth.

Whether or not your enterprise is located in one of South America’s select countries, you may still want to make vital company connections in any one of these regions. Luckily there are many options for international telecommunications services. Global Call Forwarding takes an in-depth look at each of the following providers and how they may benefit your brand. Our team has reviewed features and packaged pricing options so you can make a truly informed decision when choosing the best services for your needs.

First it is important to choose which types of virtual phone numbers that will suit your needs, such as an International Toll Free Service (ITFS), toll free numbers, or local Direct Inward Dialing (DID) numbers. Once you have an idea about how you want to structure your company’s communications processes, you can read up on the international phone number providers in South America below.

Virtual Numbers in South America: Global Call Forwarding

It may be challenging to find a partner that has full coverage over South America, however Global Call Forwarding offers a range of services available in Argentina, Brazil, Venezuela, and Ecuador. As you may remember reading previously, not all service providers cover every country, so be vigilant in your research. South America’s economy is made up of about 410 million people, or about 6% of the world’s total population.

south america phone lady

Global Call Forwarding Features

Global Call Forwarding is one of the best international phone number providers in South America, and a wide array of customizable services are offered. These include customized greetings and local ringback tones, time of day routing, and black & white lists to help your employees better prioritize callers. Simultaneous ringing and sequential forwarding are best for international call centers and larger operations. You may view Global Call Forwarding’s worldwide rates here on their website. These options, along with the number of countries serviced make Global Call Forwarding an excellent option to work with for international numbers in South America.

Whether you want to manage dozens of international numbers, or you’re seeking a simple solution to streamline vital business functions, Global Call Forwarding’s team of professionals are some of the most reliable in the industry. With many years of experience in the field of telecommunications, they strive to provide a quality and cost-effective service for your company.

Packaged Carrier Provider: offers services in major countries in South America. Keep in mind, however, that some countries have more options than others. For instance, your organization in Brazil may use all the local numbers, toll free numbers, and mobile numbers you want with no exceptions. But in Paraguay, you do not have all of these choices available. You might only be limited to just one.

Though based in the United States, does have a strong international focus, especially in Colombia, Chile, and Venezuela. When phone numbers are used in combination with features such as Interactive Voice Response (IVR) or time of day routing, you can build up a custom service all on your own. And if a member of your team ever has any issues, you can call their designated customer support line based on timezone. Some reviewers say is both responsive and friendly. You may have to keep an eye on the time of day, though, as the times available differ depending on the day of the week.

How Does Pricing Work? bases its pricing on your enterprise, whether you are a small startup, a growing company, or a large organization. High volume clients enjoy more benefits, such as a dedicated account manager and support team. Your business pays for services by minute “bundles.” The tiered pricing system begins as a “pay as you go” and graduates up to 250 minutes, 701 minutes, 1,300 minutes, 2,592 minutes, and 5,000 minutes. As you continue to expand services in South America, you can change tiers accordingly.

Online Number Providers: VoxBone and DIDWW


Voxbone is an international phone number provider in South America, however, it does not cover all countries. Currently, they offer no service in Venezuela, Uruguay, Paraguay, Guyana, Ecuador, or Bolivia. Despite this, all of their packages include unlimited usage of local landline phone numbers, which is good news. Also, there are no unexpected per-minute fees for inbound calls. If you want add-ons with your plan, you can choose from outbound calling, emergency callings, SMS and text messaging, number porting, and more.

Voxbone pricing is described on their website as “flat as pancakes.” These flat monthly rates allow you to readily understand the price of inbound and outbound communications ahead of time. To view your estimated price, simply choose your country and how many landline numbers you need.


DIDWW is a telecommunications company with many options for virtual and digital numbers. This provider covers a total of 73 countries globally, including most South American countries with a few exceptions. Using their cloud technology, you can redirect calls made to your toll free phone numbers using their simple online dashboard. Other features include call conferencing, call recording, voicemail message, and a voice menu so your business can stay up to date on the latest communications technologies.

Exact DIDWW coverage and pricing requires you to enter your company name and email into their database first. However, they do promise simple, global, and transparent pricing for all of their clients. A description of billing categories can be found here on their website.

Notes About Online Number Providers

Online number providers must have a large library of numbers and area codes to choose from, and all of them need to be activated quickly and easily. This will allow for a smooth transition for your employees, customers, and vendors in South America.

When it comes to pricing, online number providers can charge your organization per month, per minute, or per channel with some limitations. When shopping for your perfect fit, keep in mind that excellent customer service is key, and before you commit to anything you should have all the necessary details. If it is not clearly explained on their website, we advise you to get in touch with their customer service department for clarification. You want a reliable partnership with an international phone number provider in South America that you can trust.


International Toll Free Number Providers

There are a lot of business owners who are hoping to expand their business in the international market but they do not know how to begin. Taking a look at international toll free number providers and all of the services and features they offer will be ideal because it can help business owners reach more customers. At the same time, these services will make it easier for customers to contact the company they need to connect with.

You should always do a search of the best companies for toll free numbers to be sure that you are getting the best services for your business needs. Once you seek the help of an international toll-free number provider, you will then be given a toll-free number for international customers to call whenever they need to reach you.

Does Your Business Need Services from Toll Free Number Providers?

There are a lot of small businesses that are popping up, one after the other and it will be hard to compete with all of them because you may be offering similar products or services to what they have. You can use this technology in order to become more present in the eyes of your customers, offering an additionally beneficial channel of communication in regards to customer service. You will make them feel that you are near even if your office is actually located in a far away location. The uses of a toll-free number can also give you access to various features and tools that will be beneficial for your business such as account management, select country forwarding, black and white lists, and much more!

The Benefits of Using Toll-Free Numbers

Global Call Forwarding is one of the top-rated international toll-free number providers that have been in business for over 20 years. Being accessible to your customers is one of the major factors to consider in having a successful business. If your customers are not able to connect with you, they will look at your competition instead. You will lose sales and your customers in the process, especially if they inform the people they know that your company cannot be trusted.

When you use toll-free numbers for your business, your customers can reach you whenever and wherever you are located globally. Some of the benefits of using toll-free numbers are as follows:

1. You can provide excellent customer service.

What is the one reason why people keep on choosing a certain brand? When they see that the company is always willing to answer their questions, they will be more than willing to recommend that same company to the people that they know. You may have different toll-free numbers for different locations depending on the people you want to reach.

2. You will allow yourself to be present in various locations all at once.

Your physical location may be in a place outside the country that you are trying to target. With the use of toll-free numbers for business provided by international tollfree number providers, your target market will not feel that you are far away. You may come to a point that you are so focused on your international customers that you overlook the customers who are in the same area as your actual office’s location. Make sure that your customers are aware of your presence no matter where you are, whether they are international or local.

3. You do not have to spend a lot of money to get this service.

One of the misconceptions about the services that are provided by international toll-free number providers is that the service is expensive. This is not true at all. Surprisingly, toll free numbers provided by Global Call Forwarding are indeed affordable and you do not have to worry about expensive international calling rates. Aside from the basic toll-free service that you can get, there are some added features that you can use with your number to improve the customer connection even further.

4. You allow yourself to become more flexible.

Since the toll-free numbers you get are very versatile, you can forward the calls to your landline number at home or you may forward them to your phone so that you can still be reached even when you are outside of your office. Since toll-free numbers are portable, they would not require contacts. You can use them with any telephone carrier. Just imagine how convenient this can be to your business! You can be traveling and still attend to your customer’s needs without the barrier of distance.

5. You manage to improve your reputation.

If there is one thing you should realize as a business owner, it is that you have to improve your reputation so that you can reach even more customers. The more positivity about your reputation spreads, the better it is for your business. Buy toll free international numbers and use them when creating various pages throughout social media sites and people will leave their reviews based on the products or services provided from you. International toll-free number providers such as Global Call forwarding will be sufficient for your business needs.

Reasons to Use International TollFree Numbers

Now that you know some of the benefits that it can provide for your business, you still need to know the reasons why it is ideal to get the services provided by international toll-free number providers. Here are some of the benefits that you can expect:

  • You will come across as a company operating in a specific country, city, or state.
  • You will be able to centralize incoming calls that you are going to receive. You may not realize how important this is until you start getting many calls from various customers.
  • You can make your business appear larger than it actually is; sometimes this is important, based on your business strategy.
  • You can make your business more accessible to different people.
  • You can also eliminate people’s concerns about calling a number from another country.

Based on all of these reasons mentioned above, do you see how international toll-free number providers such as Global Call Forwarding may actually offer you something that may be immensely beneficial? International toll free numbers can be an excellent move for your business, especially in the long run. The earlier that you invest in it, the higher the rewards are going to be in the future.