Home » Archive by category 'Business Insights' (Page 14)

What is Inbound Sales? Definition, Examples, & Strategies

What is inbound sales?

The sales landscape is constantly changing and adapting to prospect preferences. That’s where inbound sales come in. In this post, we will explore the fundamentals of inbound sales, why this …Read More »

What is Call Handling?

What is call handling and how to improve it.

Voice calls remain a vital customer service channel because customers can receive immediate, real-time, and tailored support. Phone calls allow customers to express their queries and concerns, especially complex ones, …Read More »

Ultimate Guide to 1300 Numbers in Australia

Ultimate guide to 1300 numbers in Australia.

If you’re doing business in Australia or have lived there, you’ve probably seen different phone number types, including 1800 numbers, 1300 numbers, 04 mobile numbers, and local area code numbers. …Read More »

4 Cloud Communications Trends for Businesses (2026)

4 cloud communication trends you must know

By 2026, 85% of organizations will be “cloud first.” And by embracing cloud communications, organizations can enhance collaboration, improve efficiency, and enjoy the benefits of scalability and cost-effectiveness. Cloud technology …Read More »

Global Call Forwarding Launches New Voicemail Transcription Feature

transcription services

Global Call Forwarding launches a new Voicemail Transcription feature that enables customers to receive and view voicemail transcripts in their email inbox. DELRAY BEACH, FL, June 2023 This feature expands …Read More »

What is Business Communication?

business communication

The way a business communicates — internally or externally — is key to its success. Through communication, you can determine the strengths and weaknesses in your business and its products. …Read More »

How a Coworking Office Space Can Improve Your Startup

The past few years have been remarkable for the technology industry. It seems like every week that another tech startup is valued in the billions of dollars. With private market valuations of technology companies continuing to grow, more and more entrepreneurs are looking to get in the startup business. How many entrepreneurs would rather have a monotonous desk job than own their sure-fire startup?

A “Unicorn” is a startup company with a valuation exceeding $1 billion. In the past decade, unicorn startups like Airbnb (Founded: 2008, valuation: $25.5B), Uber (2009, $68B), and Snapchat (2011, $17.8B), have all seen a massive inflow of funds from private tech investors.

California is home to numerous technology corporations, and Silicon Valley is probably the first place that comes to mind when you think about startups. Venture Beat pointed out that almost half of the startup “unicorns” are in California. They also show, however, that unicorns are scattered across the globe, with headquarters in China, Germany, India and Canada.

These days, an entrepreneur can open his own startup anywhere. Email and phone forwarding enables you to run a business effectively from anywhere in the world. As a result, coworking spaces have popped up in major cities around the world.

Where Can Entrepreneurs Find Cheap Alternatives to Office Space?

Deskmag gives a great definition of a coworking office: “Every workspace with flexible structures that is designed for and by people with atypical, new types of work – that is not exclusively for people from one certain company.”

Before the rise of coworking spaces, entrepreneurs had very few options apart from leasing office space. Sure, you could set up shop in a (cramped?) home office, but every business needs an address. Nowadays, entrepreneurs can occupy coworking spaces on a membership basis.

The major economic reason why an entrepreneur will use a coworking space is to save time and money. Coworking space operators will usually offer flexible terms that allow renters to move in and out and upgrade or downgrade their pre-furnished offices as the renters please. But a coworking space has value that extends beyond what a business can save on rent.

Coworking spaces deliver value-added benefits that are difficult to quantify in dollar terms. The first benefit is the networking opportunities. The second benefit is helping your business project a more professional appearance.

The first major benefit of a coworking space is the opportunity to network with like-minded people. In the entrepreneurial world, who you know can be equally important as what you know. A great coworking space is a congregation of minds who share similar aspirations. Every person who walks in the door is a professional, and a coworking space is an ideal place to bounce ideas off your peers and create long-lasting business relationships

In addition to networking, a coworking space can help entrepreneurs project a more professional image for their business. Just like a toll-free number is more effective as a branding tool than a personal phone number, a coworking space will make a business look more established than a home office. A business address and phone number will show clients and investors that an enterprise is well-established.

Coworking Trends

These days, it is the small customer, or small group, that supplies the highest amount of demand for office space. There are more small groups looking for office solutions than there are large groups looking to lease an entire building or entire floor.

We look for this trend to continue as large corporations downsize. In addition, we expect coworking operators to modify their approach in order to attract more clients.

We expect four themes to emerge during 2017 with regards to coworking: niche communities, corporate partnerships, around-the-clock renting and added services. First, operators will appeal to specific groups and professional sectors to create a stronger community. Second, coworking providers have started to form partnerships with corporations. Third, the shared-space concept will be extended into living arrangements. Finally, look for some operators to experiment with concierge services, travel offerings, etc. in order to entice renters.

How to Choose the Right Coworking Space

The coworking market currently has thousands of players. Locations have sprung up in huge numbers in cities like New York, Hong Kong and Singapore while operators are designing new service offerings and rental models. Entrepreneurs, especially those with web-based businesses, are able to work in whatever country they choose thanks to virtual phone numbers and offices. No matter which country you reside in, there are several important factors to focus on when choosing a coworking space.

  • Focus on community

Networking is one of the greatest benefits that come with a shared office space. We advise you to consider the types of businesses that occupy the space and decide if these peers will help your business grow

  • Focus on function

What goals does your business have for the future? Some coworking providers have programs to accelerate the growth of occupants. For example, the Hive in Southeast Asia offers partnership opportunities for member companies, along with other great programs. You want a coworking space that will support your business.

  • Focus on location

If your virtual office is far away from where you live, chances are you won’t spend much time there. We recommend choosing an office that is close to your home.

  • Focus on utilities

High-speed internet is a requirement for doing business in today’s internet environment. The facility should come equipped with Wi-Fi, a fax machine and conference rooms. Some locations have a kitchen and free coffee and snacks. Others offers 24/7 access to the office. The utilities you want to look for will depend on the needs of your business.

 

Do you have experience with coworking? How did your business benefit from joining a coworking space? Do you recommend any particular locations? Share your comments below.

Virtual Office Systems Provides Relief: Home Business Tips

Home office professionals and entrepreneurs find accessibility with virtual office system benefits

Managing the day-to-day administration of paperwork, phone calls and accounting is one of the most difficult challenges of a home business professional. You don’t have the support system that you find in large corporations, with switchboards, trained customer service personnel and personal assistants. So when you’re running the show all on your own, you need help. It’s that simple.

One of the easiest ways to find help is to contact a virtual phone number provider, which can immediately make your life easier. By setting you up with a toll free forwarding number, and by providing you with the benefits that a competent provider can offer, you can propel your business to the next level. Here are some of the ways you’ll benefit:

Accommodations for travelers. Some of us travel across town, the state or the country in order to meet clients and get our business done. That’s a lot of time on the road, and if you’re not reachable, you’re losing clients. With a virtual phone number you’ll never miss another call! You can get the “follow me” voicemail solution that will find you no matter where you are. The phone service can try as many numbers as you’d like until they reach you. They can even screen your calls, so that you can decide which calls you want to take and which ones you’d like to send to voicemail.

Consultant assistance. With a phone service, you can create the important image of success a consultant needs to succeed, as well as serve your clients better and create more billable hours. Call forwarding service will allow you to maximize your availability during working hours and free yourself from calls after hours. You can control the numbers where you can be reached as well as the times of day and days of the week you are accessible.

Home business management. With a virtual phone system, you can present an image of success and professionalism that will give your customers a sense of confidence in your company. You will have a voicemail solution that allows you to work successfully from your home without sacrificing your personal life.

As a home office manager and entrepreneurs, finding help can be crucial for the success of your business. By finding a virtual office system that works for you, you can take a positive step in improving your business.

Home business and small business owners benefit from virtual office system features

Shopping for a virtual office system that can offer you things like 800 phone numbers, vanity numbers, and office management assistance can be mind-numbing. Especially if you’ve never had such a service before. Where do you start? There are dozens of companies out there that can offer you countless benefits.

Once you narrow down the main services you want, you’ll probably have lots of additional questions.

Here are some basic features that you’ll want to look for that will enhance your benefits and help your company see results:

  • Look for a competitive rate. Toll-free rates can be as low as 4.5 cents per minute, which is very competitive in today’s market.
  • Beware of lengthy contracts. Instead of getting tied up in a long-term commitment, look for a company that offers monthly subscriptions for toll-free numbers.
  • Rely on technical support. Make sure that the company you sign up with offers a client services department to help you with any questions that come up. You don’t want to be hung out to dry in the middle of the afternoon when you have a question or concern.
  • Look for customization. Your company may have special needs, like you may need rotational voicemail for different people or groups. You also might need a script for special recordings, or rather you might choose to utilize a voice talent service. Make sure you are given these options for maximum impact.
  • Look for accessibility. Make sure that you have call forwarding available to you. Also, investigate the features to the call forwarding service. For instance, can you choose the time of day or days of the week you would like to get calls from a particular number? Make sure you have options with this feature, as well as with Call Back and Paging options.
  • Number flexibility. If you have an existing 800 number, make sure you can direct it to your new system. You should also be able to attach multiple 800 numbers to your system as well.
  • Look for payment options. If suitable for your needs, look for a pay-as-you-go plan. This allows for additional flexibility. Another option is a prepaid minute plan, which can help you stay in control of your usage.
  • Consider additional customer benefits. Some companies offer customer referral programs, which might include giving you credit for every new customer you refer. These benefits can add up over a month or a year and help you save money.

As you consider signing on with a virtual office service, knowing the benefits to look for and the questions to ask can help save money and lots of time.

Small Business Tips: Improve Your Company Image with Call Forwarding Numbers

Small business owners and home based businesses can improve business image with advanced call forwarding services.

At some point in in time, every entrepreneur or small business owner will have one of those moments where a light bulb goes off and you realize, “Oh, my. My business is growing so fast that I can‘t keep up with everything.”

It’s a good problem to have, but it also is one that requires action. If you’re buried with paperwork, burning the candle at both ends and working more hours than you can physically spare, it’s time to get help.

One of the easiest and fastest ways to relieve some of your stress while improving your company productivity, customer relations and image, is to seek the services of Global Call Forwarding. This company features toll free services that have helped thousands of entrepreneurs like you launch and grow their business.

Here are some of the most immediate and gratifying benefits you’ll experience:

  • Enhanced company image
  • Increased productivity
  • Potential increase in profits
  • Toll free numbers
  • Vanity numbers
  • Unified messaging
  • Follow-me call forwarding
  • The ability to give off the impression of being an established corporation
  • Easy-to-use applications
  • Full range of features and options to fit your unique needs
  • Enhance your personal branding with call forwarding numbers

And that’s just the beginning. If you know it’s time to expand your business, improve your offerings and provide great customer service, then using a qualified voice system provider is your next step. It’ll be one of the easiest business moves you’ve ever made.

In the professional world, you are your brand. How potential clients find you and how others in your industry look at you will depend almost entirely on the personal branding strategy that you set forth. It should not be a surprise then that personal branding extends to every aspect of your professional persona. From the clothing you wear to the design on your business card your personal brand needs to be unique, memorable and simple to remember.

While personal branding is important in all aspects of your professional life, one area that it may be most crucial is your contact information. Applying your personal brand to your telephone number is easier than you might think thanks to call forwarding.

man at phone warehouse

A customized call forwarding number is a great way to increase your exposure and propel your career. By changing your existing number into something simple to remember and easy to share you can start promoting your business through platforms like websites, blogs and social media—all in a completely safe fashion. Customized numbers eliminate the long and awkward sequence of numbers, making it possible for you to make yourself easily identifiable with a simple word or even your name in lieu of a standard phone number.

Whether you are handing out your number on the fly, are posting it to social media accounts or building your web presence elsewhere, a customized, unique number can really boost your personal brand. Call Forwarding numbers can protect your personal identity by unifying your personal contact information with that of your company, offering you a level of anonymity that handing out a personal number exposes. As an added benefit, changing your personal number to a forwarded number will reduce unwanted telemarketing calls.

By forwarding your number to a single, customized line you can unify multiple lines into one simple number. This makes it easier as you grow, making it possible for all potential employers or clients in multiple cities to contact you through one simple number—without requiring different numbers for different locations and area codes. Your customized number can be toll free, which increases your business persona and adds a higher degree of validity to your professional name.

Don’t let your contact information be just another forgotten number. Enhance your personal brand by customizing a forwarded number and spread your name to a whole new world of potential clients.

The Secret to Having a Virtual Staff Without the Expensive Salaries

Running a small business, or even a home business, is no easy task. There are multiple areas that need attention in order for a business to be successful. You need a strong leader at the top, someone who can make tough decisions and inspire others. Strong financial planning to make sure the business is making money is essential. You also need skilled sales and marketing staff to create and deliver your key messages. Often, solo entrepreneurs find themselves filling the roles of CEO, CFO, Director of Marketing, Sales Manager as well as others like the Shipping Clerk, and even the Receptionist. In fact there are many supporting roles that help a business run successfully. Unfortunately, when most entrepreneurs are starting out they simply don’t have the resources to pay all of these salaries.

Unlike the venture capital-backed silicon valley start-ups that dominate the technology blogs, most home business owners rely on affordable solutions that focus on efficiency and multi-tasking. At Global Call Forwarding we like to think we provide a virtual office solution that assists business owners in fulfilling some of these roles.

The Rock Star Receptionist

Everyone knows the stereotype about the nightmare receptionist that shows up late, talks back, and is just an all round pain. The Global Call Forwarding customized greeting feature is like having a receptionist that answers your calls 24/7. Your calls are always answered politely and professionally, whether you work out of an office space, your home office, or even your mother’s basement. The Global Call Forwarding virtual receptionist never takes a break, never misses a call, and she’ll never make your spouse jealous!

The Ambitious First Assistant

We all wish we could afford a personal assistant. For business owners, one of the biggest challenges is prioritizing messages. There is nothing more non-productive than getting stuck on the phone with a pesky telemarketer or even that college buddy who just wants to complain about his cubicle farm job. With voicemail to email, Global Call Forwarding is like a First Assistant who doesn’t mind listening to all your voicemails and sending them to you via text or email. Say goodbye to long-winded and irrelevant voicemail messages and hello to more time focusing on what’s important.

The Genius Business Partner

Every small business owner dreams of expansion. Watch the looks on people’s faces when you show them your new business card with offices in Beverly Hills, Chicago, and Manhattan. With Global Call Forwarding as your business partner, you can add local business numbers to your account and forward them to your voice mail system. Add as many local or toll free numbers as you want.

The No BS Office Manager

Taking a call from your chatty mother-in-law or a pushy vendor during your busy day can take a toll on your productivity. Like a good Office Manager, Global Call Forwarding screens your calls and makes sure the important ones get through to you. The advanced IVR feature is there to keep you on track and help make the most of your valuable time.

For far less than the price of land line phone service through your local carrier, and even less than the cost of a business lunch, your Global Call Forwarding service is there to work for you.

What other services help you work more efficiently?