Service Features

Basic and advanced business calling features in one place.

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Cloud Telephony Features

Global Call Forwarding offers various cloud calling features designed to give users flexibility and control over their business phone system

Call Management

Handle and route incoming calls efficiently by tailoring your call flow to meet business communication needs

Support/Administration

Manage your business phone system from anywhere through the Global Call Forwarding control panel

Use our voice API to order numbers automatically and sync call records and recordings with your business systems in real-time.
Manage your account and access service information from your online control panel, accessible by web and mobile devices.
Access helpful articles, how-to guides, FAQs, and more about using our service from the Knowledge Base.
Get the most out of your phone plan by carrying over your unused minutes from one month to the next.
Review your call reports to get valuable information on the traffic and usage of your phone lines.
Consolidate your providers and access enhanced features by porting your numbers to the Global Call Forwarding network.
Manage each phone service line within an easy-to-use online interface or API.
Quickly connect callers to the right department, division, or agent within your phone system.
Access call logs and detailed reports to analyze and track call activity.
Create users and roles, and then assign roles to these users who have access to your account.
 
 
F A Q | GCF Features

Global Call Forwarding offers a variety of business phone system features such as cloud call recording, hosted IVR, auto-attendant, time-based routing, location-based routing, unlimited extensions, geographic routing, call transfer, call forwarding, number masking, and more.

Service features can be managed in real-time through our online control panel. You can also change your phone number settings by contacting your account manager or technical support 24/7 via phone or live chat.

Hosted call recording, and RollOver minutes are add-ons.

Yes, we offer a 15-day free trial for verified businesses. You can also see how the service works by requesting a demo.

Yes, our control panel allows you to add or remove lines and users, create and manage your IVR, set custom call routing rules, and more.

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The Most Trusted Provider of Business Phone Numbers

Service quality and customer experience are our top priorities.

150+
Countries
Phone numbers available across the globe.
24/7
Support
Reach us via phone, chat, website, and email.
26+
Years
We've been in business since 1996.
99.999%
Uptime
Multiple layers of redundancy = Higher reliability.
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Cris West
Director of Operations, Healthy Stuff
Global Call Forwarding is a fantastic service. Everything just works. I've never had any issues. They provide reliable communication tools that we use to develop and support our international customer base.
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José Reyes
Telecommunications Administrator, Novartis
We are very happy with the service and use of the toll free numbers. If there is ever an issue with the service, we contact the team and they resolve the issue within 15 minutes. We see ourselves using the service for a long time.
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Theron Vickery
Dir. of Client Support, Synergy Sports
My experience with Global Call Forwarding has been exceptional. They have been phenomenal in their responsiveness and ability to help with my needs. The services are affordable and have been very reliable so far.