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How Blockchain is Changing the World

You may have heard of blockchain in relationship to cryptocurrency, Bitcoin in particular, but there is so much more to it than that. Blockchain is already having a significant impact upon the world we live in. In the future, blockchain’s influence will be huge. From secure communications to banking, blockchain is changing the way we do business and the way we live our lives. But how does it really work and what is all the fuss about?

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Blockchain in a Nutshell

The foundation of a blockchain system is decentralization. This means that no specific person or company owns a blockchain. Blockchain technology is comprised of information stored across a network of multiple computers. The information is secured by cryptography such that it may be distributed freely, anyone can access the system and assist in running it, but no one can delete it or corrupt it. Blockchain gets its name because it is comprised of a continually expanding ledger of transactions stored in blocks, that are permanently recorded and linked in a chain in chronological order.

Blockchain was launched in 2008 as part of a proposal for the virtual currency system known as bitcoin. Bitcoin was the initial application of blockchain.

The system allows for bilateral financial transactions, which are openly shared and distributed. Blockchain reduces the cost of transactions and has the potential to become the preferred recording system of all transactions.

Why is Blockchain Important for Business?

Here are just a few ways in which blockchain can improve your business:

  • Security: These days, hackers are becoming an increasing problem in all areas of business. Blockchain tightens security and is resistant to hackers.
  • Transparency: Because the ledger is shared with all participants, they can all see ongoing transactions, so there is no chance of discrepancy.
  • Cost: Although traditional financial transaction models are costly, blockchain solutions are inexpensive.
  • Preventing payment scams: Blockchain technology eliminates online scams. This is because both buyers and sellers can use smart contracts when buying and selling products or services.
  • Immediate transactions: There is no faster solution for financial transactions than blockchain technology.

How Blockchain is Changing the World

Blockchain is already influencing many sectors of the world we live in today.

These influences include:

  • Banking and finance: Blockchains allow financial transactions to take place faster, more securely, and more efficiently. Many banks and financial institutions are looking to blockchain to enhance their transactions.Communications: Blockchains enable reliable automated digital communications such as call notifications, emails, and system alerts. This is beginning to effect communications through and among large industrial organizations as well as private communications.
  • Cybersecurity: All data contained in blockchains is encrypted with advanced cryptography. This means that it prohibits unauthorized changes and is resistant to hacks. Utilizing a blockchain system will make cloud data storage much safer from attacks.
  • Internet of things: This category already includes buildings, cars, home appliances, security cameras, lighting and heating, and the range of applications is growing rapidly. Currently, however, these devices operate from a central communication hub, which means that hackers can gain access to your personal internet of things. For example, they could take over your car, or your home security system. Blockchain has the potential to prevent this by decentralizing all the data.
  • Charitable donations: Millions of people donate to worthy causes every year, but how can you be sure that your money is going directly to where it is needed? Blockchain systems can help by creating trust through bitcoin-based charities and online reputation systems.
  • Healthcare: Although patient portals are moving toward the centralization of patient information, this type of system is very vulnerable to hackers. With the implementation of blockchain, medical facilities and healthcare organizations could store medical records, only sharing them with authorized medical professionals.
  • Government: Blockchain could improve government services in many ways. The main two are by reducing bureaucracy and increasing security. For example, blockchain could be used to make unemployment and welfare benefits more easily verifiable. Similarly, voting could be made more secure if blockchain was used to verify each vote’s legitimacy and also to count votes in a more secure, tamper-proof, automatic manner.
  • Ride-sharing and rentals: Although you may think that Lyft and Airbnb are decentralized networks, the people who own the platforms are the ones in control and they take a fee for the services they provide. Blockchain could be implemented to allow car and homeowners more control.

Bear in mind that blockchain is still in its infancy and experiments are still being made, some of which will be more successful than others, but this technology has the potential to impact just about all aspects of life, from energy management to retail, online music to logistics, and real estate to business consulting.

Top Tools for Biz Intelligence

Business intelligence is the term used to refer to any form of technology, practices, and applications which enable and enhance the collection, analysis, integration, and presentation of business data. The main purpose of biz intelligence is to improve business decision making.

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Whether your business is small, a start-up, or a global enterprise, you will need tools to enable you to leverage the power of big data. Smaller businesses can now accomplish this thanks to a wide range of available business intelligence tools which can quickly and easily make sense of big data. These software solutions can collect, collate, and convert information into efficient and understandable reports which can give you valuable business insights, which in turn, increases profits.

Best Biz Intelligence Tools

Let’s take a look at some of the best available biz tools for small and large businesses.


Tableau by Sisense will help your business to visualize and gain a deeper understanding of information. It also allows you and your partners or colleagues to share data easily using your PC or tablet. Once logged in, users can create a dashboard which will allow them to publish and share information with colleagues. The interface does not require any programming knowledge. You can import data from various sources of information.

Features include:

  • Embedded dashboards
  • Highlight and feature data
  • Data notifications
  • Dashboard commenting
  • Translate queries to visualizations
  • Metadata management


BDxtra by Advisionario is a stand-alone platform which enables team members to create interactive dashboards and web-reports in just a few minutes, without any programming knowledge. This is the only tool you will need to organize project and data reports.

Features include:

  • Financial reports
  • Marketing reports
  • Ad hoc reports
  • Graphical data presentation
  • Creates alerts
  • OLAP

AnswerRocket by Answer Rocket was named the cool vendor in analytics by Gartner in 2017. This software solution provides a search-based analytics tool which uses natural language. Users can ask questions in everyday language and get results in just a few seconds. It allows you and your team to make business decisions quickly and efficiently.

Features include:

  • Natural language processing
  • Chatbot
  • Machine learning
  • Multi-language
  • Predictive analytics
  • Virtual assistant

Salesforce by Analytics Cloud is suitable for every business user, no matter what the size of your company. The software enables you to pull together your choice combination of data, procure instant answers and share with your team, quickly and easily from any devices, wherever you are.

Features include:

  • Marketing and sales leads
  • Communities for sales
  • Approvals
  • Workflow
  • Real-time visibility
  • Forecasting

Cyfe is an all-in-one business dashboard you can use to collect and collate data from your existing services such as Google Analytics and Salesforce. You and your team can review real-time information, so you are always ahead of the game. Data can be shared instantly and securely.

Features include:

  • Auto email reports
  • Business KPIs
  • Branded client reports
  • Custom visualizations
  • Historical data
  • Multiple sharing options
SimilarWeb Pro

SimilarWeb Pro is designed for any size business. Use it to extend your website’s reach. As well as keeping track of marketing expansion is will also enable larger companies to record their acquisition and merger activities. The software can produce in-depth data analytics related to the performance of your competitors’ websites.

Features include:

  • Competitor website traffic analysis
  • Engagement metrics
  • Keyword research tool
  • See traffic share according to channel
  • Visual charts and graphs for KPIs
  • Mobile app industry analysis
Clear Analytics

Clear Analytics is designed to help your business retrieve information from multiple sources and record metrics within Microsoft Excel where users can access data and create extensive reports. There’s no need to call on IT professionals because the software will extract all the data for you. Reports are all organized in layers by version, so they are easy to find.

Features include:

  • Performance metrics
  • Report generation
  • Dashboard creation
  • KPIs
  • Problem Indication
  • Predictive analysis
Report Plus

Report Plus enterprise-grade software is designed to enable you to create a centralized record of business metrics which is easy to share with your team. Not only does it provide users with real-time dashboards and interactive reports, but it also allows them to choose from more than 30 visualization types, to inform data-driven business decisions.

  • Broad Variety of Integrations
  • Real-Time Data
  • Deployment Concierge
  • KPIs
  • Metrics
  • Revenue and Profitability

If you’re not already, you should be using biz intelligence software. The benefits far outweigh the investment you will have to make. It can enable your business to garner information, so you can resolve business conflicts, affect growth, collect and analyze marketing data quicker, and anticipate future outcomes. This way, you can always be at least one step ahead of your competitors.

The Benefits of Meditation in Our High-Paced, Stressed-Out World

The roots of meditation travel back to ancient times. Scripts dating back some 5,000 years, known as the tantras, refer to several different forms of meditation. Yet meditation is not only an ancient spiritual practice; it is popular today as a contemporary mind-body technique used for completely calming the mind, relaxing, and re-energizing the body. Recent studies have also shown that is it effective in the prevention and treatment of a host of illnesses and diseases including cardiovascular disease, the management of chronic pain, fibromyalgia, coronary artery disease, stress reduction and hypertension, prevention of psychotic episodes in schizophrenia as well as anxiety, depression, and insomnia.

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Why Meditate?

Mediation is sustenance for the mind and body. Buddhist sutras refer to Samadhi as food. Samadhi means contemplation or meditation. Meditation can give you a mental and physical boost when your energy is depleted and can put your body’s energies back in sync to prevent illness and disease. Meditation is a very beneficial practice, particularly in our fast-paced world of increasing stress and anxiety, poor diet, disease, and environmental toxins.

Meditation and EEG

Electroencephalograph (EEG) recordings taken of experienced meditators (people with more than ten years of training and practice), during meditation sessions show interesting changes in brain wave patterns compared to the normal waking state. During meditation, there occurs a significant rise in gamma wave activity to a range between 80-120 Hz. The participants also showed increased gamma activity when not meditating but merely at rest. This means that this type of mental training can increase the possibility for experienced meditators to control certain neurological functions.

Meditation and the Brain

Andrew Newberg, a radiologist at the University of Pennsylvania, conducted a study examining the effects of meditation on Buddhist monks’ brains.

Newberg and his team used brain imaging to measure the changes in the monks’ brains after they had been meditation for one hour. Once the monks had reached a transcendental state, they were instructed to pull a string that released a radioactive tracer into their bloodstream. This enabled scientists to watch the dye move to the active parts of the brain. Once the subjects had finished meditating, the initial image was compared to one of their brain during normal waking state.

The study revealed that during meditation, in the brain there is an increase in activity towards the front of the brain, which is the area responsible for focus and concentration. There was also a marked decrease in activity towards the rear of the brain; the area responsible for orientation. This may indicate a reduction of spatial awareness during meditation

In a study designed by conducted by Maura Paul-Labrador, M.P.H, and colleagues from Cedars-Sinai Medical Center in Los Angeles, coronary heart disease (CHD) patients received a sixteen-week training course in transcendental meditation. As a comparison, a second group received only instructions on how to maintain their health. The study was designed to see what effects, if any, meditation would have on risk factors associated with CHD such as high blood pressure, abdominal obesity, high cholesterol levels, and insulin resistance.

Significant positive changes were noted in the blood samples of the group using transcendental meditation. These included; lower blood pressure, an improvement in fasting levels of insulin and glucose and an overall improvement in digestive functions. These results suggest that transcendental meditation helps reduce the symptoms of CHD by reducing stress levels.

Finding a Perfect Space

If you want to improve your health and quality of life by meditating, you need to find the best place to do it. Whether you opt to meditate indoors or outdoors, there are benefits to both. The key factor here is to find a comfortable space where you will not be disturbed. Do your best to steer clear of distractions, such as the television or phone; interruptions will definitely get in the way of your meditation session.

Let it All Go

The key to meditation is relaxing and letting all your concerns slip away. One option for getting started is to consider some progressive relaxation techniques, relaxing slowly, one body part at a time until the tension has melted away.

Focus on your Flow of Breath

Inhale and exhale consciously and deeply through your nose. At the same time, pay attention to the flow of your breathing. If you are having trouble concentrating, it may be easier to use a mantra such as “om.” Alternatively, you could try counting down from 10 to 1 as you breathe deeply.

Silence your Mind

This is the one part of meditation that people find most difficult, but it doesn’t have to be. The best way to start is not to try and empty your mind completely, but to slow down your thinking so that you can focus on just one thing at a time. After mastering this technique, you may find it quite easy to slip into a meditative state and reap the benefits of this mindful practice.

Call Forwarding as a Tool for World Travelers

Gillian Melton is a travel writer, that means she’s often flying to an overseas destination to review a hotel or resort. When she traveled, Gillian used to carry two phones and juggle the different rates between carriers. This is because she found that different carriers offer varying roaming rates, so she would pick one with the most affordable charges and routinely switch handsets.

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Sometimes, to avoid the price of a second phone, Gilliam would switch SIM cards. But this came with its own problems, such as backing up data, having to transfer her primary number and the risk of loss or theft. But then everything changed. She heard about call forwarding and communicating while traveling became a breeze almost instantly.

What is Call Forwarding?

Call forwarding is a cool service which allows you to have all incoming calls to your smartphone routed to another phone number. The receiving number could be your home phone, office phone, your hotel room, or another mobile number. As soon as a caller dials your forwarding number, the call is routed directly without your primary mobile ringing first.

How to Use Call Forwarding as a Tool for Worldwide Traveling

Call forwarding was a lifesaver for Gillian because it made things so much easier when she was on an overseas assignment. Call forwarding can also help you in many ways, depending on where and how you are traveling. For example, if you are going on vacation, you may wish to forward your calls to an alternative number so that you won’t be interrupted when you are relaxing. Also, if you are in a busy meeting or you don’t feel like answering the phone, you can have calls forwarded to another member of staff.

How Can You Set Up Call Forwarding?

Call forwarding is handled slightly differently depending on which call forwarding service you choose. When you choose Global Call Forwarding, they will provide you will a virtual phone number. You can purchase a subscription, and there is no contract or commitment, and you can have a number that is located anywhere in the world. Calls that are made to this number can then be automatically forwarded to your mobile phone, your hotel, or your business call center. You can also use this number to make outbound calls.

An Example of Call Forwarding in Action

Let’s take a look at how Gillian used call forwarding as a tool for world travel. Last month, she had to take a trip to Hong Kong to review a hotel and conference center. She knew that while she was there, she would need to make appointments to meet with several people, and she needed to stay in touch with them for the duration of her visit. Before she went on her trip, she signed up with Global Call Forwarding for a virtual Hong Kong number. That way she was able to give the number to her business contacts before she arrived in the country. Before and during her stay they were able to call her using the local Hong Kong number, and all the calls were forwarded to her smartphone.

This impressed her clients because it was so convenient, and they had no idea that they were calling a virtual number. Furthermore, she never missed a call.

If she was already in a meeting when someone called, she could even have voicemail messages emailed to her, so she could read them without interrupting her meeting. These are just some of the perks of virtual call forwarding for international travelers.

Let’s suppose you and your newlywed live in the U.S., but you are traveling to Paris for your honeymoon. You might think that you would have to use different phones to switch between locations and SIM cards, but that’s not the case. A virtual call forwarding service allows you to subscribe to a local Paris number, so you can make and receive phone calls as you travel. Imagine how much money this will save you because you won’t have to pay for international dialing charges or roaming fees.

Additionally, you may have made some new Parisian friends with whom you would like to keep in touch with when you get home. You can give them your virtual number, and they can call you when you’re back in the States, and it will only cost them the price of a local call. So, it will remain easy for you and your friends to stay in touch long after your honeymoon is over.

As you can see, call forwarding is a great tool for world travelers. If you want to find out more about how virtual call forwarding can help you when you travel overseas, contact Global Call Forwarding today and subscribe to virtual numbers all over the world.

Taking Your Business Idea from Concept to Business Plan

You may have been nursing your unique idea for a business for years, or it may be something that came to you in a sudden burst of inspiration. Either way, if you have a solid idea and you’re determined to get it up and running, then there are a number of steps that you need to go through. Here are some pointers to help you take your business idea from concept to business plan and beyond.

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Fine Tune Your Idea

You’ve come up with an idea that meshes with your strengths, passions, and goals. The next step is to flesh out your idea. You may find that your initial idea changes quite significantly, so don’t be too possessive over it. Give it room to grow and transform.

Talk it Over

It’s a good idea to talk your business idea through with someone who is business savvy. Perhaps you have a mentor or a friend who is already running his or her own business. These people would make the perfect sounding board, and you could end up coming away with some great advice. You could also consider talking it over with potential customers in your target range and see what they think.

Consider it From Every Angle

Think about your business idea from the perspective of an investor. Be objective and analytical. Consider who your target customers are and what they really need. How big of an opportunity is there for you in this niche and is the timing right? Make a list of all the steps it will take to execute your business plan and assess if the payoff is worth the risk involved. Also, think about what type of business plan you’re going to utilize.

Get Plenty of Feedback

Talk to people who are familiar with the market and the type of business model which you intend to use – people who have this type of experience can help you understand what works and what doesn’t out there in the business world. You cannot do enough research before laying out your business plan.

Take Your Feedback Onboard

Don’t just ignore feedback, especially if it was not what you wanted to hear. Use it to make wise changes to your business plan and your go-to-market strategy. Make sure that you crunch some numbers so that you can develop an idea of how much you need to invest in key milestones. Now’s the time to decide who you need on your team to help you put this plan into practice.

Come up With a Minimalist Product or Service

In your mind, picture your product or service in its simplest form. Strip it down to the very basics that your customers need: the minimal requirements. This exercise will help you to build a prototype. Once you’ve got the basic model designed, go ahead and make it as quickly and inexpensively as you can. You can add a full set of features later.

Start Selling

You don’t have to wait until your product is 100 percent perfect before you open shop. Once you have it out there on the market, you will be able to listen to customer feedback and see where tweaks and improvements need to be made. This will give you a greater ability to react to customers quickly and upgrade your product as you go along. The key is to get your core product to market as quickly as you can.

Test Your Products

Now you have products in the marketplace; you can try to make them a better match for what your target customers need. For example, you can test different elements such as optional features, pricing, and branding features. Then you can search for a cost-effective way to draw customers by experimenting with sales pitches, promotions, marketing campaigns, and distribution channels. Once you have your results in, you can see which ones are most effective.

Don’t let the Process Stagnate

Now you’ve learned which aspects of your branding and marketing you need to change, fix them as quickly as possible. But you will have also gotten some things right, and obviously, you will want to leave those as they are.

Prepare for Expansion

Now is the time to update your business plan and gather all the resources you need to grow. Start raising capital if you need to. Pitch to investors, start crowdfunding, whichever path you choose, now is the time to do it.

Speed Up Your Start-Up

At this point, you have a market-tested business plan and resources at the ready. You should be ready to expand. Make sure your whole team is on board, and you’re all in line with the same goals.

Following these steps can help you move your business from concept to plan to reality.

Why Virtual Numbers Are A Great Option For Freelancers

Life as a freelancer means there’s always work to be done. Freelancers must pitch clients, conduct research, maintain a list of leads and frequent contacts, and make time for personal endeavors. Freelancers must maintain a specific schedule and budget in order to be successful and avoid being overwhelmed with multiple tasks. There are numerous online tools and apps available to assist new and established freelancers.

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Through the use of telephone applications and computer software, freelancers can grow their business and maintain loyal clients. To attract a steady influx of freelance work, being creative and memorable is important. Furthermore, standing out as a freelancer includes offering outstanding services and having professional appeal.

There are various reasons why virtual numbers are a great option for freelancers, including the fact that most freelance work is done online. If you are currently freelancing or considering freelance work, here are some of the reasons to consider virtual numbers.

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Virtual Numbers Offer Convenience

A second reason why virtual numbers are a great option for freelancers is convenience. Virtual phone numbers provide convenience because they have a variety of features that help freelancers to get more work done with greater efficiency. For example, a freelancer might use virtual numbers with voice messaging because messages can be saved and sent as emails. Sending a voicemail as a transcribed email allows a freelancer to create reminders and quickly respond via text or email if speaking over the phone isn’t an immediate option.

Here’s another reason why virtual numbers are a great option for freelancers: A freelancer can also use a virtual phone number to keep personal information secure. It’s very important to protect your personal information by keeping your address and phone number private. When using a virtual phone number, you maintain privacy and stay responsive. Freelancers can also receive and reply to texts and make phone calls.

Virtual Numbers Make Freelancers More Marketable

Marketing is critical for a freelancer because freelancing is a competitive business. Surprisingly, many freelancers are still using their personal information when they advertise and approach clients. Pitching to clients and publications with your personal cell phone number or home phone could make you seem like an amateur, especially when reaching out to prestigious clients.

Standing out in your market is also why virtual numbers are a great option for freelancers. Because you are working as a freelancer, trust is especially important. Having a virtual number shows that you are serious about your services and brand. Remember that a freelancer is an individual, so establishing trust and showing that you are accessible and reliable will attract new clients and help you build a profitable reputation.

The majority of freelancers rely on online marketing. Therefore, a phone number that limits outreach due to location can be a financial downfall. Freelance professionals want potential clients to focus on their skills and abilities, not location. A virtual phone number remedies this, and such options as toll free numbers and vanity numbers enable even greater versatility and marketing capabilities. Using a toll free number online and pairing it with a vanity number makes a freelancer more marketable because the business will appear more professional and fun.

A vanity number replaces a traditional phone number using numerical digits with letters or a word, which is much easier to remember. As freelancers work to gain more visibility online, attracting clients without paid advertisements is most ideal. Using a vanity phone number is a great way to organically generate referrals because you will have a way to market vanity numbers.

Freelancers Can Stay Mobile With Virtual Numbers

One of the greatest advantages of being a freelancer is working from home, or any destination you prefer, such as a coffee shop, a bookstore, or while traveling. There’s no need for a lease or purchasing a building for office space; freelancers can be mobile without missing a beat.

Commuting and traveling doesn’t mean your freelance business has to be put on hold. With virtual numbers, you won’t miss a beat. Many freelancers work alone, but some decide to partner with an agency (or build an agency from the ground up). If you decide to expand your personal freelancing experience into a company, your virtual phone number can be used to create extension lines for your team.

Adding to the reasons why virtual numbers are a great option for freelancers is that virtual phone numbers can also save important information for uploading to the cloud. Storing information online is critical as a freelancer. With cloud storage, freelancers can access files from any location. Cloud technology is also beneficial because computer crashes and lost documents can cause unexpected delays and threaten professional relationships because your associates and clients may question your abilities as a business owner.

There Are Numerous Reasons Why Virtual Numbers Are a Great Option For Freelancers

Freelancing offers flexibility to make your own schedule, while doing the work you love. Along the way, you can build long-term relationships with clients that truly value your services. As you learn why virtual numbers are a great option for freelancers, take time to shop for the right provider before purchasing a virtual phone number. Lastly, consider a customized package that best fits your business needs.

Top Ways A Vanity Number Can Enhance Your Business

A vanity phone number differs from a traditional phone number because it is not assigned to a specific country code or area code. With your vanity phone number, a traditional string of numerical digits is replaced with letters or a word. These letters come together as a keyword or phrase related to your business.

Because your vanity number will be combined with your virtual phone number, forwarding calls from a vanity line to the destination of your choice can be done almost instantly. Furthermore, a vanity number can be forwarded to a landline or cellular phone. Forwarding calls to personal cell phones is also a smooth transition for business owners because virtual phone numbers work well with both IOS and Android operating systems.

Here are some of the top ways a vanity number can enhance your business.

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A Vanity Number Helps With Tracking Advertising Efforts

A business owner can’t determine the best marketing strategies to increase sales and brand visibility if specific performance metrics for individual campaigns are unknown. Every marketing outlet is unique. Business owners must be aware of customer preferences and analyze what changes should be made to encourage more phone calls that convert to sales.

Analyze key metrics by gathering data that answers questions such as:

  • What is the call duration time before closing a sale?
  • Are advertisements being properly placed to attract target customers?
  • What time or day of the week does your business receives the most phone calls?

Along with tracking data, call recording can also be used as a feature of your vanity number to find key conversation points that motivate customers to buy.

Vanity Numbers Encourage Brand Recognition

One of the top ways a vanity number can enhance your business is by making your brand more recognizable. Regardless of your chosen field, most entrepreneurs are working within competitive markets. Therefore, it’s important to stand out with product knowledge and personality.

A vanity number has a unique impact because it shows potential customers that your business is both professional and creative. In fact, some of the most popular and nationally known businesses hold their rank and relevancy by using a toll free vanity phone number. Consider 1-800 Flowers, which is one of the most commonly referenced businesses with a vanity line. This floral business stands apart in a saturated market because the company is memorable and easy to contact.

By taking the time to find the right vanity number, you’re setting your business on a path to long-term success. The best way to determine which vanity number is right for you would be through testing multiple numbers to see which number truly resonates with customers and potential business partners.

Vanity Numbers Show Accessibility

Building customer loyalty is important because loyal customers will continue to buy from you and recommend your business to others. A vanity number increases referrals because it is easy to remember and customers are likely to refer your company through word of mouth recommendations.

Another advantage when choosing a vanity number as part of your marketing strategy is that your business will have a more trusted presence. Consumers are more likely to associate your company with the traditional brick-and-mortar stores they are accustomed to when shopping. Large businesses often have vanity numbers, so it’s a symbol of being highly established. If your business also has these professional phone numbers, customers are more likely to call and buy your products.

Remember to Research

Researching the best vanity number to use is a critical step when selecting your phone number. There are many instances where businesses have mistakenly used similar phrases and words to describe their products and services. These same keywords and phrases are the terms customers use for online research and when browsing local directories.

Similar numbers can be problematic if your vanity number closely resembles the contact information of a competing company because this can result in a competitor getting more calls from consumers looking to buy from your business.

Finding the right balance through research is important. If you use a local phone number, you’re limiting the ability to reach out to local consumers instead of building national or global awareness, which is more profitable. If you choose an uncommon term that is misleading, callers may confuse your messaging and think you are offering a different service.

Use Vanity Numbers For Long-Term Growth

Every business owner is different, and all entrepreneurs have unique visions for their business and creative ideas that can’t be replicated. Still, what many company heads have in common is the desire for a profitable business that continues to expand as a visible and respected brand.

Before a business can begin to thrive, a company budget that implements the use of modern technology and strategies is essential. Today, more companies are recognizing how a vanity number is a strategic method to enhance their business, promote their brand, and attract more customers.

Improving Internal Communications in Your Company

Failing to address the challenges that arise when companies due to poor communication within a company is a recipe for disaster. Miscommunication leads to losses in productivity, creates tension amongst coworkers, and results in a higher turnover rate.

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Overlooking internal communication issues in your company also makes the hiring process much more difficult because the lack of communication makes it harder to translate company goals to new team members. When a new hire is brought into the business, it’s difficult for the individual to learn or seek guidance from other team members because there isn’t a clear path to follow or specific strategies for success. Furthermore, team members will not know how to properly represent the company.

The Importance of Improving Internal Communications In Your Company

Why is improving internal communications in your company so critical? There are many answers to this question, but one of the main reasons would be harmony and balance must exist between coworkers and management to build trust and encourage open, honest dialogue.
A lack of proper communication has a major impact on productivity and it can be the difference between reaching company goals and falling short on completing critical tasks.

Another negative impact of miscommunication is a high turnover rate. Turnovers cause companies of all sizes to lose money because the business must invest in the hiring and onboarding process, not to mention the training and compensation of new employees. When a new hire leaves unexpectedly, the process must start over and it will require more funding. When this happens on a frequent basis, the high turnover rate also brings the integrity and management of the company into question.

Strive Towards Improving Internal Communications In Your Company Regularly

Many business owners wonder what specific methods can be implemented to improve internal communications in your company. This answer will depend on your unique company structure and team, but there are actions that every company should take to improve their ways of communicating.

Internal communication can be improved in your company with the right mindset, transparency, and the use of technology. Whether your business is large or small, communication is key.

These key methods should be helpful for companies striving to communicate and improve their workplace with more clarity and efficiency.

Establish A System For Sharing Information

One of the biggest communication errors companies make is deciding to use a middleman to relay information. This can go wrong for various reasons. If communicating information between select employees, they may not understand the importance of making sure that everyone on the team receives the message. With so many daily tasks to handle, it’s easy for team members to forget sharing information that is not related to the immediate task at hand.

Another conflict that may arise from handing off information and priority documents to specific employees is the possibility of favoritism. If your staff feels that only one person or a few people on staff can be trusted with sensitive information, it may result in tension in the workplace. Hence, another reason improving internal communications in your company will be necessary.

Maintaining a high level of transparency through the use of technology is the best way to avoid communication gaps. This is crucial for improving internal communications in your company. There is a wide selection of cloud technology that will allow managers to quickly upload important documents and notes so that all employees can access with just a username and password. When looking to share quick notes and attachments, there is the option of Dropbox, along with team messaging services such as Slack and WhatsApp for constant convenient communication. These apps also allow employees to give their input and ask questions in real time and read responses on similar topics.

Host Online Meetings

Consistent meetings are great for improving internal communications in your company. Just as the internet allows companies to share important documents, businesses can also use online technology to host online meetings, which is especially beneficial if you are working with remote teams.

Remote teams will not be able to attend most company meetups due to their location or time zone differences, however, this can be easily supported. The best way to make meetings convenient and cost-free for everyone is by using cloud phone numbers for conference calls or video messaging. Employees appreciate this because a feeling of inclusion through the sharing of information is great for team morale.

Hosting meetings online makes sure that everyone has access to the same information, eliminating silos and hierarchy. Hierarchical environments can make employees feel isolated, and this can make everyone more reluctant to communicate openly. This resentment often results in a loss of motivation and prolongs the time it takes for teams to take action and achieve success.

Define Your Company’s Mission and Set Goals

You know your company goals and mission, but do your employees know? When your aim is improving internal communications in your company, this is really important to set a foundation. Discuss company goals in meetings and have your company mission statement clearly visible in the workspace and online. These reminders will help keep everyone on track while helping employees better assist customers.

Understanding a company’s goals and mission creates a better customer service experience because representatives will demonstrate more confidence in their role and product knowledge. Along with in-depth knowledge, customer service associates will be able to provide support while respecting the tone and communication style of the brand.

Suggestions for Providing Excellent Customer Service

Businesses that place more emphasis on their customer service experience are much more likely to see better profits than a company who lets their customer service drop off. This comes from a straightforward idea that people want to be heard and cared for. It is a basic human need that a business can easily provide by ramping up their customer service efforts.

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Every business can provide excellent customer service no matter what size their company is. You do not have to be a large corporation to use these tips and tools. From start-ups to small businesses, all companies can benefit from their customer service efforts without spending all of their capital. Here is how to create an excellent customer service experience for your customers.

1. Make the Right First Impression

From the moment that your customer walks into your store, your employees should know how to greet them in a way in which they feel comfortable and cared for. This goes for online businesses as well. Although a live, smiling face won’t greet your customers, they can have a great online experience through original web copy and an easy-to-navigate website.

2. Follow Up

Just like making a good first impression, you must also leave a lasting impact on your customers. This can be done through emails, birthday wishes, Christmas cards, member rewards, and sending out exclusive coupons. Small gestures like these can go a long way in the eyes of your customers.

3. Go Above And Beyond

One way to service your customers is to go above and beyond what your competitors are doing. Some companies provide free tea or coffee for their customers. Others pamper their customers by giving them hot towels and allowing them to relax in meditation rooms. Whatever works for your company and sets you apart will help you stand out and keep loyal clients in the end.

4. Bring More People Into Your Store

If you have a space available that can be rented out during times that you are not usually open for business, do it. Some companies will host movie nights in their stores or provide a place for charity events. These events often attract more people than just your regular customers. It is a great way to be known in your community, and once you are a seen as an essential part of the city, you will see an influx of customers coming in that may not have heard of you before.

5. Respond on Yelp

Yelp and customer review pages on your website should be responded to, no matter what the review is. If a customer leaves a positive review, remember to thank them and maybe let them know when a sale is coming up on an item that they like. It is also equally important to respond to negative reviews. It can make the difference between saving or losing a customer for life.

6. Ensure There’s a Way for Customers to Reach You

Customers want to be able to reach the business that they buy products or services from. So it is essential to have a phone line where your clients and customers can call to speak to a customer service representative. If you cannot afford to have a customer service line open 24/7, then you must set up a voicemail system, and it is also imperative that you call your customers back as soon as you can. If you cannot call them back immediately, be sure to let them know when your office hours are and when the best time to call back will be. With Global Call Forwarding, you can get a virtual phone number that is equipped with voicemail, sequential forwarding for when some employees are out of office, and call recording, which is an excellent tool for learning which customer service techniques work best.

7. Work With What You’ve Got

If you have a smaller business, then you can use that to your advantage. While larger companies have to rely on large customer service teams and automated emails, a smaller company can pick up the phone and speak to their customers directly. They can also send personalized emails and send letters, when needed.

Is it Hard to Open a Virtual Office in Singapore?

Before starting your own business in Singapore, try minimizing your overhead costs by opening up a virtual office first. Although it is no easy task to start your own business, virtual or not, there are perks to choosing a virtual office. For some business owners and entrepreneurs, it might be easier to build an office from scratch in Singapore, while others might find that they just need a virtual office.

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In order to choose the right option for your business, you must first weigh the priorities of the company. If your company can survive while you work remotely, then a virtual office is the best option for you. In Singapore, businesses must register at an office address. However, it is very simple for a virtual office to rent a business address while remaining remote. Virtual office addresses have grown in popularity, and if you are entertaining the idea of opening a virtual office in Singapore there a few key things to consider first.

1. A Business Address

As previously mentioned, a business address is required for all businesses in Singapore. But in Singapore, it is all about location. You will find that the most trustworthy addresses will be located in a business district or located very near one. By having an address in a business district, it will show potential and current customers that your business is a thriving company that is aware of the established business network. Many corporations are located on Battery Road, Raffles Quay, Robinson Road, Clarke Quay, and Shenton Way.

2. A Call Forwarding Service

It is nearly impossible to communicate with foreign clients and customers through one company number. When expanding, it is important to note the characteristics of your future customers. If a customer in Singapore sees that the only way they can reach you is by dialing an international phone number and will accrue massive international charges, it is doubtful that you will win over or keep that customer. A business should always make communication more accessible for their consumer. Therefore providing a local virtual phone number for your international customers will encourage more interaction from them and will establish trust. At Global Call Forwarding there are many options available for local and toll free Singapore phone numbers.

3. A Comfortable Working Environment

Since you will be working remotely for your business in Singapore, it is essential that you create a satisfying workspace. Your work environment could make or break your productivity. The best kind of virtual office is equipped with the best technology, a phone line, a reliable WIFI connection, with faxing and printing capabilities.

4. Forwarding Your Mail

Once you have your business address, you can begin to receive mail. But since your office address will be virtual, you must set up a mail forwarding system. This is very useful for when you are trying to manage multiple businesses overseas. You can set up the mail to arrive in one stockpile, on a weekly basis, or as soon as it comes in.

5. What Are You Willing To Spend?

Once you have decided on all of the items that you will need in order to start your own virtual business in Singapore, you can begin to narrow down your search to a few different virtual office providers. Create a budget and don’t forget to include the services that you might need that come with an extra charge, such as rollover minutes for virtual phone numbers. It all depends on your individual business and how fast the company grows. One service can be more cost-effective than the other based on your individual needs.

While opening a virtual office in Singapore requires time, energy, and planning, it is a relatively simple task once you find the right virtual providers. Before you begin your research, remember to have an established plan of action and a list of everything that you may need. Once you have those things outlined, you can start your own virtual office in Singapore.